Rental Supplement Program (RSP) Counselor

JOB SUMMARY

Great opportunity at a growing non-profit agency for the right candidate. Help us grow our Housing Retention Services in the Hudson Valley.

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

These duties are essential and specific to the successful implementation of this position.

• Respond to referrals via Client Track HMIS and collaborate with referring agencies to collect and upload client eligibility information.
• Prepare initial, annual, and interim income certifications as outlined by Westchester County’s HUD CoC funded programs.
• Work with new clients, including initial discussions, completion of all intake forms and review of financial documents.  Execute basic math skills.
• Contact all participating households at least once every three months regarding moves, changes in household composition or monthly income, budgeting issue and supportive services.
• Responsible for all required reporting and compliance – cases must be managed in accordance with New York State requirements; including database and file management.
• Conduct initial and annual unit inspections to ensure housing quality standards (HQS)are met for potential participants.
• Contact landlords to mediate Housing Quality Standard issue, lease renewal and potential client repayment plans.
• Connect families with needed and available community resources. Follow-up with clients and agencies as appropriate to document use/success of the referral.
• Maintain up-to -date records in AWARDS and Client Track HMIS. Document all interactions in a clear and concise manner.
• Establish good working relationships with referring agencies.
• Represent the company with community outreach and events.
• Remain up to date with industry standards and increase professional and technical skills through continuing education annually

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Shift: Monday - Friday 9:00am - 5:00pm

Salary: $24.04 - $50,003.20

ENTRY LEVEL QUALIFICATIONS AND REQUIREMENTS

• Education:  Bachelors' Degree in a related field preferred. Extensive experience may be substituted for educational requirement.
• Experience:  Basic knowledge and understating of Federal, State and local homeless and housing programs and rental subsidies.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish} is a plus.
• Computer Skills:  Basic competency in MS Windows, MS Office, and on the Internet. Math Skills: Must be excellent.
• Physical Performance:  Walking upstairs, driving, and set up conference rooms.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls.
• Other Skills:  Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even­ tempered, have good negotiation skills, and the ability to meet unexpected deadlines.
• Valid driver's license and automobile insurance.

  DIVERSITY, EQUITY, AND INCLUSION

  Community Housing Innovations, Inc. (CHI) respects diversity and is an equal opportunity employer that provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. Community Housing Innovations is committed to diversity, equity, and inclusion.

  This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

  Email: careers@communityhousing.org