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Section I: Position Details
Job Opening Date: March 19, 2025
Job Status: This position is full time. HRDC also has a "Wellness Hours Policy" which encourages full-time staff to use up to 4 paid hours weekly to work on their wellness.
Wage: $23.00/hour
Work schedule: The schedule for this position includes mostly daytime shifts with some shifts on weekends & evenings.
Job Summary:
Galavan Drivers drive the para-transit bus, which provides transportation for seniors and individuals with disabilities.
Specific Responsibilities:
Operates vehicles in a safe and prudent manner:
- Picks up and delivers riders as per dispatcher instruction;
- Assists riders when necessary, such as getting onto and off of the bus;
- Ensures all passengers are properly secured with appropriate restraints, including mobility devices (wheelchairs, scooters, walkers, etc.);
- Reports any accident or incident, no matter how minor, to the Galavan Director;
- Maintains order and control on the bus at all times;
- Proficiently operates wheel chair lifts, two-way radios and other special equipment, as well as a variety of vehicles (e.g. vans or paratransit buses);
Completes daily inspection and maintenance of the bus:
- Pre-trip vehicle inspections prior to start of shift;
- Sweeps, cleans and washes bus (inside and out) to maintain a professional level of appearance;
- Ensures any deficiencies noted are reported to Dispatcher or Director;
- Monitors and reports preventative maintenance prior to it being due per schedule;
- Fuels bus and checks oil, and other fluids as needed;
- Checks tires, lights, wipers, and general bus condition;
- Assesses potential problems and consults with supervisor before taking further action
Performs various record keeping duties:
- Tallies riders;
- Collects and tallies daily donations;
- Maintains mileage log
Knowledge Skills and Abilities
Language Skills:
- Read, write and speak basic English sentences
- Read and comprehend basic instructions and present information to others
- Read, interpret, and write routine reports and correspondence
- Interpret and write general business documents or technical procedures
Mathematical/ Money Handling Skills:
- Basic counting skills
- Add, subtract, multiply and divide simple numbers
- Handle small amounts of cash
Reasoning Ability:
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- Ability to define problems, collect data, establish facts, and draw valid conclusions
Computer Skills:
- Limited computer skills required;
- Familiarity with the use of tablet devices
Specialized Office Equipment:
Computer Software and Operating Systems:
- Utilize computer internet/e-mail to access, send, retrieve, save, print or transmit documents, or data files
- Operate personal computer with Windows operating system to start programs, input, format and edit data files and print or transmit data
- Utilize proprietary, custom or online programs or databases to input, format and edit data and save, print or transmit data.
- Specify Software: RouteMatch, Manifest
Specialized tools (Non-computer):
- Use Galavan transportation vans and buses
HRDC, professional or governmental policies and regulations:
- State or federal regulations or laws (List by name): U.S. and Montana Department of Transportation (DOT) & Federal Transit Administration (FTA) rules and regulations;
- Agency policies or procedures (List by name): All HRDC policies and procedures;
- Specialized professional or industry guidelines/standards: Public Transportation
Specialized Office Equipment (non-computer):
Drivers Licenses Required for Performing this Position:
- Montana class D driver license and appropriate insurance;
- Preferred (training available) Montana Class C Driver license with passenger endorsement
Professional Licenses or Certifications Required by Law, Rule or Regulation for Performing this Position:
- Pre-hire, random, post-accident, and/or reasonable suspicion alcohol and drug testing required;
- Montana Class C Driver license with passenger endorsement (preferred);
- First Aid and CPR certification (training provided);
- Medical Examiners Certificate (required for Montana Class C Driver's License holder only)
Other Required Knowledge, Skills or Abilities:
- Ability to effectively work and communicate with a wide range of individuals from all socio-economic groups;
- Ability to read, interpret and implement documents such as governmental regulations, rules, and procedure manuals;
- Ability work with minimal supervision and effectively manage work flow
- Ability to respond effectively to the most sensitive inquiries or complaints from customers or claimants;
- Ability to accurately and timely report and questions or concerns, particularly related to safety;
- Knowledge how to operate an automatic transmission and have basic knowledge of vehicle maintenance;
- Must demonstrate an ability to treat riders with respect and patience;
- Knowledge of streets and roads to minimize daily mileage
Essential Physical, Mental and Emotional Requirements of this Position:
The following physical, mental and emotional abilities are considered essential to perform the duties listed above:
- While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk and hear.;
- The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds;
- The employee must regularly push / pull occupied wheelchairs;
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus;
- The incumbent must be able to perform multiple tasks simultaneously, must be able to work under time and/or deadline pressures
Education and Experience:
Education: The following course(s) of study or class work usually provides the required knowledge skills and abilities to perform the duties of this position:
- Graduation from high school or GED required
Experience: The following kinds of experience usually provide the required knowledge skills and abilities to perform the duties of this position:
- Prior experience driving a commercial passenger vehicle preferred
Supervision
Supervision Received:
- This position operates under close supervision of a supervisor that assigns and checks work and sets the timing and the sequence of work performed.
This position supervises the following position(s):
This position has the following supervisory responsibilities:
- This position has no supervisory responsibilities
Decisions
Impact of Decisions and Errors Made by Position:
- Decisions, final recommendations and/or errors primarily affect other employees in the work unit or program that this position is assigned to
Judgment Required to Make Decisions:
- Requires judgment to solve day-to-day problems, but usually within established procedures, guidelines, and precedents
Exception Authority:
- This position does not have the authority to make exceptions to HRDC or Galavan policy or procedure
Financial Responsibility
This position is accountable for the following company money, funds, and budgets:
- Estimated dollar amount: Small amounts of cash or checks, which vary according to the number of riders
- This position is authorized to sign the following documents and forms: N/A
Personal Contacts
This position is responsible for the following personal contacts (either in oral or written form) when performing the duties and responsibilities of the position:
- Daily interaction with the public or consumers;
- Daily interaction with program director and co-workers;
- Daily Interactions with other service provider staff/customers
Confidentiality:
- The incumbent occasionally works with confidential data. Effect of disclosure is minimal.
Working Conditions
The incumbent is exposed to the following unusual, potentially hazardous or unpleasant working conditions:
- Weekly or more frequent operation of a motor vehicle under all weather conditions;
- Limited exposure to confused, hostile or angry customers or the public
- Weekly or more frequent exposure to risk of injuries that may result in a permanent disability or death
Job Opening Date: August 2024
Job Closing Date: Open until filled, screening begins immediately
Job Status: This is a full or part time hourly position (non-exempt). Some evening and weekend availability a plus.
Wage: $23.00/hour
Job Summary:
Drives para-transit bus, which provides transportation for seniors and individuals with a disability.
Specific Responsibilities:
Operates vehicles in a safe and prudent manner:
- Picks up and delivers riders as per dispatcher instruction;
- Assists riders when necessary, such as getting onto and off of the bus;
- Ensures all passengers are properly secured with appropriate restraints, including mobility devices (wheelchairs, scooters, walkers, etc.);
- Reports any accident or incident, no matter how minor, to the Galavan Director;
- Maintains order and control on the bus at all times;
- Proficiently operates wheel chair lifts, two-way radios and other special equipment, as well as a variety of vehicles (e.g. vans or paratransit buses);
-
Completes daily inspection and maintenance of the bus:
- Pre-trip vehicle inspections prior to start of shift;
- Sweeps, cleans and washes bus (inside and out) to maintain a professional level of appearance;
- Ensures any deficiencies noted are reported to Dispatcher or Director;
- Monitors and reports preventative maintenance prior to it being due per schedule;
- Fuels bus and checks oil, and other fluids as needed;
- Checks tires, lights, wipers, and general bus condition;
- Assesses potential problems and consults with supervisor before taking further action
-
Performs various record keeping duties:
- Tallies riders;
- Collects and tallies daily donations;
- Maintains mileage log
-
Knowledge Skills and Abilities
Language Skills:
- Read, write and speak basic English sentences
- Read and comprehend basic instructions and present information to others
- Read, interpret, and write routine reports and correspondence
- Interpret and write general business documents or technical procedures
-
Mathematical/ Money Handling Skills:
- Basic counting skills
- Add, subtract, multiply and divide simple numbers
- Handle small amounts of cash
-
Reasoning Ability:
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- Ability to define problems, collect data, establish facts, and draw valid conclusions
-
Computer Skills:
- Limited computer skills required;
- Familiarity with the use of tablet devices
-
Specialized Office Equipment:
- Telephone system
- Tablet
-
Computer Software and Operating Systems:
- Utilize computer internet/e-mail to access, send, retrieve, save, print or transmit documents, or data files
- Operate personal computer with Windows operating system to start programs, input, format and edit data files and print or transmit data
- Utilize proprietary, custom or online programs or databases to input, format and edit data and save, print or transmit data.
- Specify Software: RouteMatch, Manifest
-
Specialized tools (Non-computer):
- Use Galavan transportation vans and buses
-
HRDC, professional or governmental policies and regulations:
- State or federal regulations or laws (List by name): U.S. and Montana Department of Transportation (DOT) & Federal Transit Administration (FTA) rules and regulations;
- Agency policies or procedures (List by name): All HRDC policies and procedures;
- Specialized professional or industry guidelines/standards: Public Transportation
-
Specialized Office Equipment (non-computer):
- Two-way radio
-
Drivers Licenses Required for Performing this Position:
- Montana class D driver license and appropriate insurance;
- Preferred (training available) Montana Class C Driver license with passenger endorsement
-
Professional Licenses or Certifications Required by Law, Rule or Regulation for Performing this Position:
- Pre-hire, random, post-accident, and/or reasonable suspicion alcohol and drug testing required;
- Montana Class C Driver license with passenger endorsement (preferred);
- First Aid and CPR certification (training provided);
- Medical Examiners Certificate (required for Montana Class C Driver's License holder only)
-
Other Required Knowledge, Skills or Abilities:
- Ability to effectively work and communicate with a wide range of individuals from all socio-economic groups;
- Ability to read, interpret and implement documents such as governmental regulations, rules, and procedure manuals;
- Ability work with minimal supervision and effectively manage work flow
- Ability to respond effectively to the most sensitive inquiries or complaints from customers or claimants;
- Ability to accurately and timely report and questions or concerns, particularly related to safety;
- Knowledge how to operate an automatic transmission and have basic knowledge of vehicle maintenance;
- Must demonstrate an ability to treat riders with respect and patience;
- Knowledge of streets and roads to minimize daily mileage
-
Essential Physical, Mental and Emotional Requirements of this Position:
The following physical, mental and emotional abilities are considered essential to perform the duties listed above:
- While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk and hear.;
- The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds;
- The employee must regularly push / pull occupied wheelchairs;
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus;
- The incumbent must be able to perform multiple tasks simultaneously, must be able to work under time and/or deadline pressures
-
Education and Experience:
Education: The following course(s) of study or class work usually provides the required knowledge skills and abilities to perform the duties of this position:
- Graduation from high school or GED required
-
Experience: The following kinds of experience usually provide the required knowledge skills and abilities to perform the duties of this position:
- Prior experience driving a commercial passenger vehicle preferred
-
Supervision
Supervision Received:
- This position operates under close supervision of a supervisor that assigns and checks work and sets the timing and the sequence of work performed.
-
This position supervises the following position(s):
- None
-
This position has the following supervisory responsibilities:
- This position has no supervisory responsibilities
-
Decisions
Impact of Decisions and Errors Made by Position:
- Decisions, final recommendations and/or errors primarily affect other employees in the work unit or program that this position is assigned to
-
Judgment Required to Make Decisions:
- Requires judgment to solve day-to-day problems, but usually within established procedures, guidelines, and precedents
-
Exception Authority:
- This position does not have the authority to make exceptions to HRDC or Galavan policy or procedure
-
Financial Responsibility
This position is accountable for the following company money, funds, and budgets:
- Estimated dollar amount: Small amounts of cash or checks, which vary according to the number of riders
- This position is authorized to sign the following documents and forms: N/A
-
Personal Contacts
This position is responsible for the following personal contacts (either in oral or written form) when performing the duties and responsibilities of the position:
- Daily interaction with the public or consumers;
- Daily interaction with program director and co-workers;
- Daily Interactions with other service provider staff/customers
-
Confidentiality:
- The incumbent occasionally works with confidential data. Effect of disclosure is minimal.
-
Working Conditions
The incumbent is exposed to the following unusual, potentially hazardous or unpleasant working conditions:
- Weekly or more frequent operation of a motor vehicle under all weather conditions;
- Limited exposure to confused, hostile or angry customers or the public
- Weekly or more frequent exposure to risk of injuries that may result in a permanent disability or death
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