Volunteer

Brooklyn Community Recovery Center Volunteer Duties: 

• Monitor front desk to receive visitors to the Center and provide customer service 

• Assist with maintaining and submitting visitor logs, group sign-in sheets, and outreach sign-in sheets 

• Support the operation of our Community Closet by assisting visitors and organizing donations 

• Contribute to a warm and welcoming environment by preparing coffee and other hospitality items 

• Assist group facilitators in preparing the room for activities 

• Assist outreach staff with conducting outreach including, but not limited to, in public spaces, at community-based organizations and facilities, and at community events   

• Role model recovery-oriented living for participants and visitors 

Knowledge (will be supported in learning during volunteerism) 

• Trauma-informed principles for the workplace 

• Customer-service orientation 

• Delivering Culturally-Competent Service 

• Working with participants in substance use and mental health services 

• Harm-reduction principles 

Skills (to be acquired during volunteerism)  

• Engaging ambivalence 

• Crisis De-escalation 

Abilities (naturally occurring in the candidate) 

• Building Rapport 

• Expressing empathy, care, and compassion 

• Actively seeks ways to support the team 

• “Can-do” attitude