WI3655896

1

Bachelor's Degree

Bachelors Degree

Unspecified

40

JOB REQUIREMENTS: Overview Come join the Lippert team and become part of
the industry-leading manufacturer of USA-made custom CURT towing and
truck accessories. Lippert is a leading, global manufacturer and
supplier of highly engineered products and customized solutions,
dedicated to shaping, growing, and bettering the RV, marine, automotive,
commercial vehicle and building products industries. We combine our
strategic manufacturing capabilities with the power of our winning team
culture to deliver unrivaled customer service, award-winning innovation,
and premium products to all our customers. National Accounts Coordinator
Our National Accounts Coordinator will focus on maintaining and
developing relationships with customers of critical strategic value and
ensuring they are properly supported. This position will need to
communicate effectively with customers as well as with the Sales,
Accounting & Distribution teams to ensure standards are met and
relationships are properly cultivated. This position will require
objective reasoning and problem-solving abilities to overcome challenges
in a dynamic environment and contribute to continuous process
improvement. This position will report to the Customer Service Manager.
Duties and Responsibilities: Provide business partners with solutions
via Phone, E-mail, and Chat based tools. Maintain orders within the ERP
system and through offline applications. Monitor email for customer
purchase orders, changes, inquiries and status updates. Manage the
communication tools available to successfully communicate any matters
related to backorders, extended lead times, carrier tracking, CURT Group
invoicing, and other inquiries. Resolve Customer Order discrepancies by
approaching each situation individually. Develop mini-strategic plans to
facilitate reshipments, returns, and field destroys in conjunction with
necessary Shipping Claim Requests and internal Overage/Shortage filings.
Communicate and participate in cross-functional interactions across the
organization. Oversee the upkeep of order statuses through appropriate
vendor portals. Communicate directly with customers and develop mutually
beneficial relationships. Collaborate with Field Sales team on any
orders, changes or returns. Ensure EDI order parameters align with
business needs to mitigate the need for manual intervention. Perform
other duties as assigned. Qualifications: Work Experience: 2 years\'
experience in sales, customer service or distribution environment
Computer Skills: Proficient with MS Office Suite, Advanced MS Excel;
prior experience with ERP systems within transaction processing,
reporting and inquiries Organization Skills: Effective time\... For full
info follow application link. LCI provides equal employment opportunity
to all employees and applicants, without regard to race, color,
religion, sex, age, national origin, citizenship status, disability,
veteran status, genetic information, or any other legally protected
category. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/B610F64FACC24EC3