WI3635982

1

Vocational Degree

Associate Degree

Unspecified

40

JOB REQUIREMENTS: Company Generac Power Systems Name Retail Account
Coordinator Req \# 64391 Employment Type Full Time Shift 1st Job
Summary: This key account position provides customer and administrative
support to assigned retailers and ecommerce accounts. Responsible for
providing customer support to retail associates regarding order status,
lead times, quotes, product information, and process support. The role
is also responsible for the administration and management of customer
orders, internal processes, and system information to ensure compliance
with assigned customer requirements. Essential Duties and
Responsibilities: Provide excellent customer service by answering
inquiries on product information, pricing, and availability to our
retail channel partners via phone, email, and customer portals Ownership
and responsibility for processing, revising, canceling, monitoring, and
tracking assigned customer\'s orders to ensure on time shipping
Collaborate with internal departments to manage the implementation of
internal processes that ensure compliance with customer requirements
Ensure EDI information such as pricing, order acknowledgements, and
inventory is transmitting to partners correctly Maintain customer
information within ERP system for assigned customer base 5%Manage
information and communication in external customer portals Minimal
Qualifications: Associate\'s degree in business or equivalent experience
2-year relevant internship, administrative, and/or customer service
Preferred Qualifications: Previous experience using SAP or equivalent
ERP Experience with Microsoft Office suites including Excel Prior
experience in B2B customer service, sales support, inventory control, or
administrative role Experience in a retail environment Knowledge, Skills
& Abilities: Proficiency in Microsoft Office Suite software Effective
verbal and written communication skills Great attention to detail
Excellent interpersonal skills Effective time management,
organizational, and prioritization skills Able to plan and coordinate
cross functional process implementation Physical demands: While
performing the duties of this job, the employee is regularly required to
talk and hear; and use hands to manipulate objects or controls. The
employee is regularly required to stand and walk. On occasion the
incumbent may be required to stoop, bend or reach above the shoulders.
The employee must occasionally lift up to 25 pounds. Specific conditions
of this job include are typical of frequent and continuous
computer-based work requiring periods of sitting, close vision and
ability to adjust focus. Up to 10% travel and valid Driver\'s License
required. \"We are an equal opportunity employer and all qualified
applicants will receive consideration for employment without regard to
race, color, religion,\... For full info follow application link.
Generac Power Systems Inc. is an equal opportunity
employer/Minorities/Females/Vet/Disability. \*\*\*\*\* APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/669415ED58E24793 Other: Most Job
Centers in Wisconsin have public computers and fax machines available
for job seeking purposes. For a list of Job Centers closest to your
location, call toll-free 1-888/258-9966 or go to
http://www.wisconsinjobcenter.org/directory