WI3824975

1

First Shift (Day)

40

JOB REQUIREMENTS: Job Details Division: Rytec Corporation Location:
Jackson, WI, United States Other Available Locations: N/A Welcome to
Nucor, where our unique culture sets us apart. Joining Nucor means
becoming part of North America\'s largest steel and steel products
manufacturer, offering unmatched career opportunities and stability. We
are known for our innovative sustainability practices and are the
continent\'s largest recycler. Our vibrant culture, built on personal
connections and teamwork, empowers every team member with the freedom to
innovate and contribute to our collective success. Experience a
workplace where safety, efficiency, and meaningful personal connections
define every day, enriching both our teammates and the communities we
serve. Nucor supports its teammates with top-tier benefits like Medical,
Dental, Vision, and Disability Insurance, 401K and Roth accounts, Profit
sharing, Pay-for-performance bonuses, Paid parental leave, Tuition
reimbursement, Stock program, Scholarships and more. Basic Job
Functions: SUMMARY: The Technical Support Specialist I is responsible
for providing technical problem resolution to the dealers and end-users.
The Technical Support Specialist will strive to provide the highest
level of customer service, by clearly communicating technical solutions
in a user-friendly, professional manner. \* Provide technical support
resolution via phone and email with end-users, contractors and dealer
network \* Resolve electrical and mechanical problems that could be
encountered before, during, and after product installation \*
Communicate and coordinate with internal departments to ensure accurate
resolution in a timely manner \* Accurately process and properly record
call and email transactions utilizing computer software programs \*
Assist in department process improvements to maintain and improve upon
the industry leading Technical Support experience \* Assist Engineering
on R&D projects both in house and in the field \* Offer technical
guidance to the Parts department involving custom orders \* Travel
occasionally to customer sites to resolve problems that need onsite
assistance Safety is the most important part of all jobs within Nucor;
therefore, candidates must be able to demonstrate the ability to
initiate, lead, and uphold safety policies, practices, procedures, and
housekeeping standards at all times. Minimum Qualifications: Preferred
Qualifications: \* Associate\'s degree or equivalent from two-year
College or Technical school desired; or two to four years related
customer service/troubleshooting experience and/or training; or
equivalent combination of education and experience. Must have supervisor
and/or manager recommendation and must be able to perform all essential
functions of the job with or without a reasonable accommodation. Nucor
is an Equal Opportunity/Affirmative Action Employer -
M/F/Disabled/Vets - and a drug - free workplace Nearest Major Market:
Milwaukee \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
https://www.aplitrak.com/?adid=YmJnZW5lcmljLjU4NDMyLjg3NzBAbnVjb3Jjb21wLmFwbGl0cmFrLmNvbQ