<p>We are looking for an experienced and detail-oriented Customer Service Representative to join our Communications Center team in Orlando, Florida. In this Contract-to-Permanent position, you will be responsible for assisting distributors with tracking, order entry, pricing, product availability, and other support functions. The ideal candidate will excel in a fast-paced environment, providing accurate and detail-oriented support.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming and outgoing calls to address customer inquiries and provide solutions.</p><p>• Maintain and triage a high-traffic email inbox to support order processing and customer inquiries.</p><p>• Process and manage orders with accuracy, including tracking, pricing, and availability updates.</p><p>• Enter and maintain data in company systems, ensuring all records are up to date and accurate.</p><p>• Collaborate with internal teams to facilitate order processing and resolve any issues.</p><p>• Respond to customer emails and correspondence in a timely and detail-focused manner.</p><p>• Utilize tools such as Microsoft Excel, Word, and Outlook to manage daily tasks efficiently.</p><p>• Work with electronic data interchange (EDI) systems to process purchase orders and related documentation.</p><p>• Maintain a high level of organization to meet deadlines and ensure customer satisfaction.</p><p>• Continuously learn and adapt to new processes and systems to improve performance.</p>
We are looking for an organized and proactive Front Desk Coordinator to join our team in Melbourne, Florida. In this long-term contract position, you will play a key role in supporting daily operations, managing vendor relationships, and ensuring the smooth execution of administrative tasks. This is an on-site role that requires strong attention to detail and excellent communication skills.<br><br>Responsibilities:<br>• Coordinate front desk activities, including greeting clients and managing incoming communications.<br>• Oversee inventory levels, ensuring accurate tracking and timely replenishment.<br>• Manage purchase orders and maintain detailed records of transactions.<br>• Build and maintain effective relationships with vendors, addressing inquiries and resolving issues as needed.<br>• Utilize Microsoft Word and Excel to create, update, and manage various documents and reports.<br>• Perform data entry tasks with precision and efficiency.<br>• Provide administrative support to internal teams, ensuring seamless operations.<br>• Deliver exceptional customer service to clients and visitors.<br>• Monitor office supplies and initiate orders to ensure uninterrupted workflow.
