Senior Strategic Agency Manager, Google Customer Solutions
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 8 years of experience in business development, partnerships, management consulting, or investment banking, in the Consumer Electronics, Auto, OEMs, Telecom, E-Commerce/Retail, Apps, Ads, Gaming, or Technology industries.
- Experience working with C-level executives and cross-functionally across all levels of management.
- Experience managing agreements or partnerships.
Preferred qualifications:
- Experience assessing and achieving agency success via business techniques, including effective questioning, objection handling, compelling narratives, storytelling, and competitive selling.
- Experience in managing digital advertising campaigns with a focus on both performance and brand marketing.
- Knowledge of agency business models (digital and traditional), customer retention, growth and new business acquisition for agencies.
- Knowledge of traditional versus online marketing strategy and tactics.
- Ability to lead and manage multiple projects with a broad range of internal and external stakeholders simultaneously.
- Ability to own a portfolio in a sales context, and consistently overachieve goals and business objectives to drive growth.
About the job
The Agency Partnership team is a high-performing team that drives customer success by partnering with a wide range of agency partners. Strategic Agency Managers are sellers who leverage their executive influencing skills to partner with traditional media agencies and increase the value that Google media brings to their agency business and their customers' businesses in order to drive business growth and product adoption for Google. Agency Managers prioritize stakeholder relationships and collaborate with a portfolio of agencies to discover, develop, and execute business growth strategies.
In this role, you will focus on influencing budget allocation to increase digital capabilities and strengthening long-term commercial growth partnerships within our agencies, driving scalable business growth and product adoption across the broader portfolio of agency-managed accounts. You will drive alignment on the allocation of the strategic resources for these agencies, to fuel your growth enablement initiatives, collaborating with client strategists and product specialists to deliver mutual business growth to our agencies, their customers, and to Google. You‘ll also develop the capabilities of your assigned agencies across all levels of the organization to enable sustainable business growth for all parties. Your knowledge of both traditional and online media combined with your communication skills, executive influencing skills, and problem-solving abilities shapes how your agencies’ new and existing businesses grow.
When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.
The US base salary range for this full-time position is $129,000-$191,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Deliver against ambitious quarterly business and product growth objectives. Grow agency business by driving scalable product adoption and growth across a broad portfolio of Agency clients.
- Own a portfolio of agencies by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks, and building multi-quarter plans for achievement.
- Work across levels of agency partners to grow new and existing business consistently, while prioritizing and delivering outstanding business experiences to Google's agency partners.
- Collaborate with Large Customer Sales Agency counterparts on cross-channel agencies, align on strategic and product priorities with Google Customer Solutions to provide a cohesive experience to our agencies and their clients.
- Shape the agency program by being a thought partner for the Agency Lead on strategic initiatives and agency-level planning.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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