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General Manager Job in Lima, Ohio US
General Manager
Interstate Battery Systems of Northwestern Ohio
-
Lima, OH
Posted:
4/18/2024
- Expires:
6/16/2024
Job ID: 272544891
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Job Description
Purpose of Job
Responsible for the successful management of an independently-owned distributorship, to meet or exceed all operational and financial goals including gross profit generating and lead acquisition strategies.
Job Components
Financial:
Accountable for operation P&L and budget performance.
Review, monitor and analyze weekly scorecard and monthly distributor metrics to identify problem areas. Design and implement action plans to address deficiencies.
Manage distributorship accounts payable and receivable processes.
Develop and implement action plans for accounts with unacceptable AR balances.
Manage receipts and deposits processing and verification.
Manage inventory to coincide with selling activity to ensure proper levels.
Plan for and identify root causes of inventory deviation through cause and effect analysis and design. Implement action plans to address deficiencies.
Customer Focus:
Review, monitor and look at analytics to identify markets that may be declining. Design and implement action plans to address decline.
Understand key account hierarchy, visit and maintain relationships with key decision makers at each account.
Manage dealer erosion.
Develop product and service competition expertise in respective market.
Key contact for complaints received by operation.
Investigate all complaints and respond to complaining customer within reasonable timeframe.
Work with sales team to acquire new business within region.
Formulate, develop, implement and measure market strategies penetration in respective market.
Maintain dealer files to assure all documentation is in file.
Human Capital:
Communicate company initiatives, and Distributor goals to operation staff to ensure clarity and alignment.
Establish set weekly meetings with operation staff.
Provide annual performance reviews for all operation staff.
Hire and promote individuals based on the proven behaviors that align with Distributorship values
Manage labor to meet utilization objectives for operation.
Provide performance management utilizing progressive discipline process.
Provide recognition and reward for team members demonstrating outstanding performance.
Provide consistent training and coaching to develop team members’ knowledge, abilities and skills.
Process:
Ensure data integrity and timely submittals into reporting systems.
Upload/download handhelds daily
Process handheld data in a timely manner to ensure batches are completed daily.
Upload/download counter sales and balance daily.
Backup computers on a nightly basis.
Maintain computer, network and phone systems. Work with IT support as needed.
Answer telephones and perform front counter sales as needed
Receive all inventory orders in computer. Reclassify/Relabel as necessary.
Enter new dealers and process closed dealers to keep dealer base current.
Run end of month efficiently and accurately.
Prepare end of month documents and email reports after completed.
Ensure compliance with all Distributor standard operating procedures, including OSHA and DOT compliance.
Focus on development of best practices that provide greater productivity and efficiencies and drive distributorship revenue goals.
Manage routing procedures to ensure maximum utilization of equipment and manpower.
Provide on-going feedback for continuous process improvement.
Maintain needed driver qualifications in order to legally operate all vehicles in distributorship.
Qualifications
Associate degree
Minimum of 5 years proven managerial experience is required.
Previous experience in a warehouse or distribution environment is a plus.
Computer skills including Word and Excel preferred.
Knowledge of battery or automotive systems a plus.
Fosters teamwork – Interest, skill and success in getting groups to learn to work together cooperatively.
Strong Communication – both oral and written.
Detail oriented –careful attention to details.
Interpersonal awareness – notice, interpret and anticipate concerns and feelings of others.
Plan and organize – lay out tasks in a logical and orderly sequence. Establish and follow through on priorities.
Results oriented – intent upon achieving practical results. Concentrate attention on making things happen.
Responsive – react promptly to suggestions and requests.
Actively and frequently seek input from others.
Manage performance – take responsibility for team members’ performance. Utilize clear goals, expectations, feedback. Addresses performance problems and issues promptly.
Focus on satisfying customers.
Strong time management skills and ability to work under pressure
Entrepreneurial oriented – look for and seize profitable business opportunities; willingness to take calculated risks to achieve business goals.
Take the initiative – identify what needs to be done and do it before being asked to or required by the situation.
Understand the battery business. Scope Data Contacts internal – (Operation Directors, NAC, HO staff) and external (customers). This position operates with a high degree of relational interaction with minimal supervision. Must build and maintain relationships across the enterprise associated with source data of all types.
Work Environment
Ability to sustain posture in a seated position for prolonged periods of time.
Regularly required to use hands to grasp or handle, talk and hear, stand and walk.
Specific vision abilities include close vision, depth perception and ability to adjust focus.
Ability to occasionally lift and/or move 50+ lbs.
May be exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles; toxic or caustic chemicals.
Prolonged use of personal computer & telephone.
Ability to operate a motor vehicle.
Full Time - First Shift - 7am-5pm - Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
Required Licenses or Certifications:
Medical Card (company will pay to get this once hired, or will renew when necessary)
To Apply:
Email your resume to
blarsh18@gmail.com
, or call 765-962-1057, or apply in person at 1158 East Kibby Street, Lima, Ohio 45804
See all jobs from this company
Contact Information
Email:
Apply by Email
Job Summary
Employment Type:
Full Time Employee
Job type:
Regular Employment
Skill Based Partner:
No
Education Level:
Associate's degree
Work Days:
Mon, Tue, Wed, Thu, Fri, Sat
Job Reference Code
N/A
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®
Recommended WorkKeys®:
Applied Math: 5
Graphic Literacy: 5
Workplace Documentation: 5