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| Job ID: 14551813 |
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| Job Location: |
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| How to Apply: | To see employer contact information, log in or register. |
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| Job Title: | Part Time Patient Access Representative Associate |
| Work Type: | Work Days: Weekdays, Saturday, Sunday, Work Vary: Yes , Shift: First (Day), Hours Per Week: 24, Work Type: Regular |
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| Salary Offered: | Unspecified |
| Benefits: | Unspecified. |
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| Physical Required: | Unspecified |
| Drug Testing Required: | Unspecified |
| Education Required: | High School Diploma/GED |
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| Experience Required: | 6 Months |
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| Required Skills: | 6+ months of customer service experience in an office/hospital setting
Intermediate level of proficiency with Microsoft Office products
Must be 18 years of age or older
Ability to work 24 hours per week, in the following shifts
2:30pm – 11:00pm
3:30pm – 12:00am
5:30pm-2:00am
Ability to work every other weekend from 10:30pm – 7:00am |
| Preferred Skills: | Revenue Cycle experience
General office experience
Epic experience |
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| Driver's License: | None Required |
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| Job Description: |
$750 SIGN ON BONUS FOR EXTERNAL APPLICANTS
The Patient Access Representative Associate is responsible for greeting and welcoming patients in person. Provides a standard registration process by collecting demographic and financial data and enter information into a electronic medical record.
Primary Responsibilities:
Greets and welcomes patient in person
Collects demographic and insurance information
Checks in and interviews patient to complete appropriate paperwork
Directs patient to their appointment or procedure
May assist in scheduling add-on appointments
Documents any issues and resolutions in electronic medical record
Resolve claim issues or registration errors on patient accounts
Uses resources, tools and procedure to complete registration for accounts and in assigned work queues
Verifies insurance eligibility and benefits information for payers and interprets results focusing on complex billing situations
Obtains cost information and explains information to patient if necessary
Collects co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed
Screening and approving patients for financial assistance programs
Assists and counsel’s patient with application process for available financial assistance programs
Provides technical or functional direction for employees
Assists patient in completion of request for information forms and submits to appropriate department
Obtains signatures from patients as needed
May gather medical record information from all departments for collection
Provide customer service for inbound and outbound telephone calls
May mentor other staff as needed
Other duties as assigned
Refer to ID 2263570 when applying |