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Family Care Specialist | SCI Jobs

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SCI Shared Resources, LLC Family Care Specialist in West Des Moines, Iowa

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Assist the Family Service Counselors with interment verifications, blind checks and memorials.

JOB RESPONSIBILITIES

  • Builds at-need charts

  • Verifies at-need files before sent for verification

  • Performs blind checks

  • Follows up with memorial renderings, processes and timelines

  • Notifies families when flowers are placed

  • Sets Arrangement Continuation Appointments

  • Designs memorials

  • Serves at-need cemetery families that currently own property

  • Sets follow-up visits at the at-need arrangement conference

  • Logs information for Family Service Counselors

  • Meets with funeral home at-need families

MINIMUM REQUIREMENTS

Education

  • High School diploma or equivalent

Certification

  • Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)

Experience

  • None

Knowledge, Skills & Abilities

  • Ability to communicate effectively with associates, contractor personnel and client families

  • Ability to work productively with minimal supervision; achieves work objectives in a timely manner

  • Ability to resolve routine problems promptly and effectively

  • Ability to adapt to change in priorities

Postal Code: 50265

Category (Portal Searching): Sales

Job Location: US-IA - West Des Moines

Job Profile ID: S00130

Time Type: Full time

Location Name: McLarens Resthaven Chapel & Mortuary - Resthaven Cemetery