WI3646928

1

Unspecified

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JOB REQUIREMENTS: Description Job Description JOB TITLE: Host(ess)
DEPARTMENT: Food and Beverage SUPERVISOR: Restaurant Supervisor POSITION
PURPOSE: Greet and escort guests to tables in the restaurant maintaining
a courteous and efficient operation of the dining room to ensure
superior guest satisfaction. ESSENTIAL FUNCTIONS: Meet and greet guests
as they arrive. Ensure even distribution of tables for each server.
Always remember to smile. Verbally communicate to server the table
number sat and the number of guests. Politely take guests to table. Hand
them menus, a wine list, and inform them who their server will be.
Inform guests of specials and leave with a courteous greeting. Clean and
display proper menus before, during, and after shift. Check floor for
debris, sweep and use carpet sweeper if necessary. Assist wait staff and
bus staff as needed. Assist with to-go orders. Thank all guests
graciously and invite them to return. Perform other duties as assigned
per Manager. POSITION REQUIREMENTS: Must possess an innate desire to
serve. Ability to read, speak, and write the English language, to fully
comprehend guest requests, memos, and reservations. Ability to remember,
recite, and promote a variety of menu items. Ability to move through a
crowded room to seat guests. Ability to relay important reservation
requests to servers. Ability to effectively deal with customer
complaints and concerns in a friendly and positive manner. This involves
listening to the nature of the concern, demonstrating empathy with the
customer and providing positive and proactive solutions. No prior
experience required. Prior hospitality experience preferred. Ability to
multi-task. Ability to self-motivate during slow periods. Ability to
interact with adults and children in a professional manner. Cash
handling experience preferred. Ability to direct guests to events
throughout the hotel. Maintain a clean environment and ensure area is
always organized. Clean all menus before, during and after shift. Ensure
proper posture is maintained while at maitre\'d stand. TSSTH Primary
Location:Wisconsin-Mequon-North Shore Cinema Work Locations: North Shore
Cinema 11700 North Point Washington Rd. Mequon53092
Job:Restaurants/Outlets Organization:Theatres Schedule:Part-time
Employee Status:Regular Job Type:Experienced Job Level:Entry Level Job
Posting:Mar 14, 2024, 3:54:06 PM EOE M/F/D/V/SO \*\*\*\*\* APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/67EBC3ACF7EE44D9