• Search jobs now
  • Find the right job type for you
  • Explore how we help job seekers
  • Contract talent
  • Permanent talent
  • Learn how we work with you
  • Executive search
  • Finance and Accounting
  • Technology
  • Marketing and Creative
  • Administrative and Customer Support
  • Legal
  • Technology
  • Risk, Audit and Compliance
  • Finance and Accounting
  • Digital, Marketing and Customer Experience
  • Legal
  • Operations
  • Human Resources
  • 2025 Salary Guide
  • Demand for Skilled Talent Report
  • Building Future-Forward Tech Teams
  • Job Market Outlook
  • Press Room
  • Salary and hiring trends
  • Adaptive working
  • Competitive advantage
  • Work/life balance
  • Inclusion
  • Browse jobs Find your next hire Our locations

    27 results for Customer Service Representative in Brockton, MA

    Customer Service Representative We are looking for a dedicated Customer Service Representative to join our team in Worcester, Massachusetts. This is a long-term contract position, offering an excellent opportunity to provide exceptional support to customers while utilizing your communication and organizational skills. If you have a strong background in customer service and enjoy working in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Respond to inbound customer inquiries with attention to detail and in a timely manner.<br>• Assist customers by providing accurate information and resolving their concerns effectively.<br>• Manage appointment scheduling and maintain accurate records of all interactions.<br>• Process orders and ensure data entry is completed with precision and efficiency.<br>• Handle email correspondence and follow up on customer requests as needed.<br>• Support both inbound and outbound call activities to address customer needs.<br>• Utilize Microsoft Excel and Word to prepare and manage customer-related documents.<br>• Collaborate with team members to improve service delivery and customer satisfaction.<br>• Maintain a thorough understanding of company products and services to assist customers effectively. Customer Service Representative We are looking for a dedicated Customer Service Representative to join our team in Middleton, Massachusetts. This is a Contract to Long-Term position with the potential to transition into an ongoing role after approximately six months. In this role, you will provide exceptional support to customers, manage service requests, and ensure smooth communication between clients and service technicians. If you are highly organized and thrive in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Handle incoming service requests and coordinate scheduling with service technicians.<br>• Input and maintain accurate data in the company’s systems for all customer interactions and service activities.<br>• Respond to 15-20 service calls daily, ensuring prompt and detail-focused communication.<br>• Escalate complex issues to the appropriate technicians or team members as needed.<br>• Occasionally assist with warehouse tasks, such as moving boxes or receiving shipments.<br>• Utilize ticketing systems like Zoho or similar platforms to manage and track service requests.<br>• Maintain strong attention to detail to ensure all customer inquiries are resolved efficiently.<br>• Collaborate with team members to improve processes and enhance customer satisfaction.<br>• Uphold a positive and detail-focused demeanor in all interactions with customers and colleagues. Customer Service <p>One of our valued third-party clients is seeking a dedicated and detail-oriented Customer Service & Order Processing Specialist to join their team. This role plays a key part in ensuring a smooth and efficient order process while providing exceptional support to both customers and the internal sales team. The ideal candidate will be comfortable managing a high volume of email communication, processing purchase orders with accuracy, and sending timely confirmations. Strong interpersonal skills and the ability to problem-solve under pressure are essential, as is a commitment to delivering outstanding customer service. You'll also assist with general office responsibilities such as answering phones, filing, and supporting team members as needed. Proficiency in Microsoft Office is a must, and experience or willingness to learn the MCS system is highly valued. If you're looking for a stable opportunity with a company that values teamwork and initiative, this could be a great fit.</p><p>For immediate consideration, call Dan Duggan at (508) 205-2126.</p><p><br></p> Customer Care <p>We are looking for a dedicated Customer Care specialist to join our team in San Jose, CA. In this long-term contract role, you will play a key part in delivering exceptional customer service while ensuring smooth communication and support processes. This position offers an opportunity to work in a dynamic environment where your technical expertise and interpersonal skills can make a significant impact.</p><p><br></p><p>Responsibilities:</p><p>• Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.</p><p>• Document customer interactions and maintain accurate records following established procedures.</p><p>• Offer technical support to diagnose and troubleshoot issues related to Windows OS, PC systems, and other technical products.</p><p>• Collaborate with internal teams, partners, and distributors to streamline order management and ensure timely delivery.</p><p>• Guide customers through portals and knowledge bases to help them access relevant information and resources.</p><p>• Maintain brand awareness by representing the company in a detail-oriented and courteous manner during all interactions.</p><p>• Track progress and follow up on customer requests to ensure resolution and satisfaction.</p><p>• Assist customers with product management and order-related concerns in a proactive and efficient manner.</p><p>• Support inside sales efforts by providing relevant information and recommendations to customers.</p><p>• Identify opportunities for improving customer service processes and contribute to documentation updates.</p> Customer Service Specialist We are offering an exciting opportunity in Danvers, Massachusetts for an Inventory Clerk. This role is primarily focused on supporting our Procurement/Inventory Department and maintaining vendor relations. You will be working closely with our clients, handling electronic inventory, purchasing, and logistics. Strong software skills and good business sense are essential.<br><br>Responsibilities:<br>• Support the Procurement/Inventory Department in their daily operations<br>• Maintain strong and professional relationships with our vendors<br>• Handle electronic inventory, ensuring accurate and efficient tracking of all items<br>• Oversee purchasing activities, ensuring all items are procured in a timely and cost-effective manner<br>• Manage logistics to ensure the smooth and efficient flow of inventory<br>• Utilize strong software skills to maintain and update our inventory management system<br>• Utilize good business sense to make decisions that will benefit the company<br>• Provide excellent customer service to our clients, resolving any issues or inquiries they may have regarding their inventory or purchases<br>• Monitor customer credit accounts and take appropriate action to collect delinquent payments<br>• Process customer credit applications accurately and efficiently<br>• Maintain accurate customer credit records Customer Resolution Team Specialist <p>We are offering a contract employment opportunity for a Customer Resolution Team Specialist at our Cumberland, RI location. As a part of our team, you will be instrumental in handling escalated customer complaints, maintaining relationships with stakeholders, and driving process and performance improvements.</p><p><br></p><p>Responsibilities</p><p>• Oversee stakeholder and executive relationships by providing responses to escalated customer complaints and other issues.</p><p>• Assist in the creation and implementation of Standard Operating Procedures and training plans to ensure sustainability and control compliance.</p><p>• Maintain and develop relationships with internal stakeholders and regulatory external stakeholders.</p><p>• Provide analysis on root cause issues and support initiatives for process improvements.</p><p>• Investigate, analyze, resolve, and respond to escalated complaints filed by internal and external customers, stakeholders, executives, and other officials.</p><p>• Implement procedural best practices through structured quality assurance within the team, ensuring compliance with policies and regulatory requirements.</p><p>• Create, manage, and maintain complaints reporting to both internal stakeholders and regulatory agencies.</p><p>• Maintain a process of proactive communication to customers and internal stakeholders upon receipt of complaint, expected response time, and final resolution.</p><p>• Support and attend regulatory discussions as required.</p><p>• Promote and implement procedural best practices through structured quality assurance within the team to ensure all working practices are compliant with policies and regulatory requirement</p> COO - Chief Operating Officer <p>We are looking for a dynamic and experienced Chief Executive Officer (CEO) to lead our organization based in Southborough, Massachusetts. This pivotal role involves driving strategic initiatives, managing business operations, and ensuring the company's overall success across multiple divisions, including electrical, plumbing, and storage services. The ideal candidate will possess strong leadership skills, business expertise, and a proven ability to foster growth and innovation.</p><p><br></p><p>For Immediate Interview please call Victor Muller at 508-205 2136</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute a strategic plan to achieve long-term organizational goals, including growth, market expansion, and profitability.</p><p>• Provide leadership and direction to the executive team, ensuring alignment with company objectives and fostering collaboration.</p><p>• Oversee all operational functions, including sales, marketing, human resources, IT, and customer service, to optimize efficiency and performance.</p><p>• Identify and capitalize on new business opportunities, such as entering new markets or launching innovative products and services.</p><p>• Establish and nurture strong relationships with key stakeholders, including clients, partners, investors, and board members.</p><p>• Monitor company performance metrics and implement improvements to maintain high standards of quality and service.</p><p>• Lead efforts to enhance customer experience and satisfaction across all divisions.</p><p>• Ensure compliance with industry regulations and standards while driving continuous operational improvements.</p> Customer Relations Specialist <p>We are looking for a dedicated Customer Relations Specialist to join our team in Boston, MA. In this long-term contract role (Possible Temp to Hire) you will play a key part in managing client interactions, addressing payment inquiries, and supporting customers facing financial challenges. This position offers the opportunity to work with a mission-driven organization committed to social and economic justice.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries by providing payment details, managing payment adjustments, and explaining billing or documentation information.</p><p>• Collaborate with management and third-party billing partners to ensure accurate escrow analyses and billing details.</p><p>• Maintain organized correspondence with clients and applicants, delivering timely responses to inquiries.</p><p>• Engage with delinquent clients to understand their situations, encourage timely payments, and explore solutions to resolve arrearages.</p><p>• Refer clients to the Loss Mitigation Manager when necessary and utilize capital reserve accounts to address delinquencies appropriately.</p><p>• Record all client interactions in mortgage servicing systems, such as Encompass, and generate timely reports.</p><p>• Support process improvements and actively participate in team and organizational meetings.</p><p>• Assist in clearing backlogs by processing applications and performing other duties as assigned.</p> Payment Operations Specialist II <p>• Monitor/responsible for the day to day support of Payment Operational functions including; research, analyze and process daily ACH and check exception items, RTP exception items, Positive Pay daily work, complete ACH review & ACH ratio review, debit and credit accounts accordingly, balancing ACH origination files, Lockbox, Sweeps and any other new payment services in accordance with policies, procedures and the NACHA operating rules in a timely and accurate manner. </p><p>• Ensure workflows, emails and CRMs assigned to Payment Operations are completed within their SLAs</p><p>• Maintain high level of knowledge of the Cash Management products and services and managing inherent risks with these services </p><p>• Assist as needed with the processing of wire transfers and callbacks - incoming and outgoing wires.</p><p>• Quality control for account service set-up and maintenance of existing accounts to ensure adherence to regulations, policies and procedures.</p><p>• Performs monthly monitoring and verification of selected reports </p><p>• Keep abreast of industry scams, fraud trends, and evolving security risks to prevent fraud losses to the bank and customer.</p><p>• Assist with training and product knowledge as required. </p><p>• Responsible to create and update procedures in accordance with fed and state regulations and communicating changes to appropriate personnel </p><p>• Compile research and tracking of customer’s requests and issues </p><p>• Perform and respond to necessary inquiries on deposit customers </p><p>• Follow up and work directly supporting department areas ensuring daily correspondences are researched and resolved in a timely manner </p><p>• Assist in Payment Operations projects, system upgrades and system change notification related to Payment Operations. Perform duties including, participating in meetings, update project plans, complete system testing, document workflows and procedures, and performing other functions to ensure compliance with state and federal guidelines.</p><p>• Cross train to provide backup to Operations Specialist personnel as necessary to expedite workflow</p><p>• Provide prompt, courteous service to internal/external customer promoting professionalism, confidentiality and the desire to assist </p><p>• Perform additional duties as requested or assigned</p><p>• Work with vendors and outside service providers to ensure operational performance standards are maintained</p><p>• Assist with annual and periodic audits </p><p><br></p> Front Desk Coordinator We are looking for an organized and personable Front Desk Coordinator to join our team on a contract basis in Marlboro, Massachusetts. In this role, you will serve as the first point of contact for clients and visitors, ensuring smooth day-to-day operations and delivering exceptional customer service. This position requires a proactive individual with strong administrative and communication skills.<br><br>Responsibilities:<br>• Welcome and assist visitors and clients with professionalism and warmth.<br>• Manage a multi-line phone system, directing calls to the appropriate departments.<br>• Perform administrative tasks such as filing, data entry, and document management.<br>• Schedule and coordinate appointments while maintaining up-to-date records.<br>• Handle inquiries and provide accurate information about services offered.<br>• Organize office supplies and maintain a clean and efficient front desk area.<br>• Collaborate with team members to support operational needs and special projects.<br>• Utilize Microsoft Excel, Word, and Outlook for tasks such as reporting and correspondence.<br>• Act as a liaison between departments to ensure seamless communication.<br>• Provide concierge-style services to enhance the client and visitor experience. Receptionist We are looking for an organized and personable Receptionist to join our team on a contract basis in Chestnut Hill, Massachusetts. This role requires excellent communication skills and the ability to manage multiple tasks efficiently while maintaining a meticulous and focused demeanor. If you thrive in a fast-paced environment and enjoy being the first point of contact for visitors and clients, this position could be a great fit for you.<br><br>Responsibilities:<br>• Manage incoming calls using a multi-line phone system, ensuring prompt and courteous communication.<br>• Greet visitors and clients warmly, creating a welcoming environment.<br>• Schedule and confirm appointments, coordinating calendars effectively.<br>• Handle email correspondence and respond to inquiries in a timely manner.<br>• Perform data entry tasks with accuracy and attention to detail.<br>• Organize and maintain files, ensuring easy access to necessary documents.<br>• Utilize Microsoft Word, Excel, and Outlook for various administrative tasks.<br>• Provide outstanding customer service by addressing concerns and resolving issues promptly.<br>• Collaborate with team members to support daily office operations.<br>• Maintain a neat and orderly reception area to uphold the company's image. Part Time Receptionist We are looking for a Part Time Receptionist to join our team in Malden, Massachusetts. In this contract role, you will serve as the first point of contact for visitors and callers, ensuring a welcoming and detail-oriented experience. The ideal candidate will possess strong organizational skills and a customer-focused approach.<br><br>Responsibilities:<br>• Operate and manage a multi-line phone system, ensuring calls are directed efficiently.<br>• Welcome and assist visitors in a friendly and detail-oriented manner.<br>• Perform accurate data entry tasks to maintain records and databases.<br>• Handle email correspondence promptly and effectively.<br>• Schedule appointments and manage calendars for staff or clients.<br>• Organize and maintain files to ensure easy accessibility.<br>• Utilize Microsoft Word, Excel, and Outlook for daily tasks and communications.<br>• Provide excellent customer service to address inquiries and resolve concerns.<br>• Collaborate with team members to support office operations. Billing & Collections Specialist <p>We are looking for a highly motivated Billing & Collections Specialist to manage invoicing, accounts receivable, and credit functions in our Worcester Massachusetts office. This role is essential to maintaining the accuracy and integrity of financial transactions while ensuring timely payments from clients. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to collaborate effectively across departments.</p><p><br></p><p>Responsibilities:</p><p>• Generate accurate and timely invoices for projects, ensuring compliance with client contracts and change orders.</p><p>• Oversee accounts receivable collections, proactively pursuing delinquent accounts and resolving payment discrepancies.</p><p>• Research and address payment issues, including short payments and disputes, with a detail-oriented and efficient approach.</p><p>• Manage daily cash receipt processing and update supplier portals with relevant invoice information.</p><p>• Collaborate with sales, customer service, and finance teams to resolve billing-related issues and improve processes.</p><p>• Lead the collections process, engaging with internal teams and external clients to optimize accounts receivable performance.</p><p>• Prepare and present monthly client financial summaries, including key metrics such as cash collections and days sales outstanding.</p><p>• Conduct account reconciliations and analyses for balance sheet accounts, including cash and accounts receivable.</p><p>• Evaluate the creditworthiness of new and existing clients, making recommendations on credit limits and payment terms.</p><p>• Support year-end audit requirements, such as research and reconciliation, and assist with additional finance-related tasks as needed.</p><p><br></p><p>**For immediare consideration please call me directly Eric Lebow 508-205-2127**</p> Receptionist We are looking for a detail-oriented and organized Receptionist to join our team in Providence, Rhode Island. In this long-term contract position, you will serve as the first point of contact for visitors and callers, while providing essential administrative support to ensure smooth office operations. This role is ideal for someone with excellent communication skills and a strong ability to multitask.<br><br>Responsibilities:<br>• Greet and assist visitors promptly and courteously upon arrival.<br>• Manage a multi-line phone system, directing calls to the appropriate departments and taking accurate messages.<br>• Coordinate and schedule appointments while maintaining updated calendars.<br>• Perform data entry tasks with precision and ensure records are consistently up to date.<br>• Respond to email correspondence in a timely and detail-oriented manner.<br>• Organize and maintain physical and digital filing systems for easy access.<br>• Order and manage office supplies to ensure all necessary materials are available.<br>• Collaborate with team members to address administrative needs and resolve issues.<br>• Utilize Microsoft Word, Excel, and Outlook for documentation, reporting, and communication tasks.<br>• Deliver exceptional customer service to internal and external stakeholders. Collections Specialist We are looking for an experienced Collections Specialist to join our team in Marlboro, Massachusetts. In this role, you will focus on managing commercial collections while fostering positive relationships with clients and stakeholders. This is a long-term contract position ideal for someone with strong attention to detail and excellent communication skills.<br><br>Responsibilities:<br>• Manage and oversee the collection of outstanding commercial accounts to ensure timely payments.<br>• Address and resolve disputes with clients professionally and efficiently.<br>• Collaborate with internal teams to ensure accurate billing and payment records.<br>• Utilize Microsoft Excel to track and update collection activities and account statuses.<br>• Respond to customer inquiries promptly, providing exceptional service and support.<br>• Analyze account data to identify patterns and implement strategies for reducing outstanding balances.<br>• Communicate with clients via phone or email to discuss payment arrangements.<br>• Ensure compliance with company policies and procedures during all collection activities.<br>• Maintain detailed and organized documentation of all interactions and transactions. Receptionist We are looking for a detail-oriented and friendly Receptionist to join our team on a contract basis in Smithfield, Rhode Island. This role involves providing excellent customer service while managing front desk operations, including greeting visitors and handling incoming mail and deliveries. If you thrive in a dynamic environment and enjoy being the first point of contact, we encourage you to apply.<br><br>Responsibilities:<br>• Welcome and assist visitors as they arrive, ensuring a positive and detail-oriented experience.<br>• Direct visitors to appropriate departments or personnel based on their needs.<br>• Handle incoming mail and deliveries, including sorting and distributing items efficiently.<br>• Maintain a clean and organized reception area to create a welcoming environment.<br>• Answer and manage phone calls, providing accurate information or redirecting inquiries.<br>• Support administrative tasks, such as scheduling appointments or managing visitor logs.<br>• Collaborate with team members to ensure smooth daily front desk operations.<br>• Cover duties during staff absences or vacations when needed. Front Desk Coordinator We are actively searching for a Front Desk Coordinator to be a part of our team in Boston, Massachusetts, 02110, United States. This role offers a short term contract employment opportunity where you will be the primary contact for facility service coordination and front desk operations. In this role, you will have the opportunity to utilize your receptionist duties skills to effectively manage our front desk operations and provide excellent customer service.<br><br>Responsibilities:<br><br>• Directing the operations of the front desk to ensure smooth workflow<br>• Coordinating facility services and ensuring the work environment is well-organized<br>• Handling incoming calls and responding to inquiries in a timely and detail oriented manner<br>• Planning and coordinating meetings and events to ensure successful execution<br>• Keeping track of space utilization and making necessary arrangements for optimal usage. General Office Clerk We are looking for a dedicated General Office Clerk to join our team on a long-term contract basis in Franklin, Massachusetts. This role offers an excellent opportunity to contribute to day-to-day operations through your organizational and administrative skills. If you are detail-oriented and enjoy working in a collaborative office environment, this position is perfect for you.<br><br>Responsibilities:<br>• Perform accurate data entry and retrieval tasks to maintain organized records.<br>• Manage filing systems, ensuring all documents are properly categorized and easily accessible.<br>• Utilize Microsoft Excel to create and update spreadsheets for tracking information.<br>• Coordinate schedules and appointments, maintaining efficiency and accuracy.<br>• Handle email correspondence and calendar management using Microsoft Outlook.<br>• Provide exceptional customer service by addressing inquiries and resolving issues promptly.<br>• Scan, organize, and archive documents to ensure seamless access to information.<br>• Prepare shipping documentation and oversee related logistics.<br>• Support administrative tasks such as creating reports and drafting communications.<br>• Assist with general office duties to ensure smooth daily operations. Chief Financial Officer - Not for Profit! <p><strong>Our client</strong>, a highly respected nonprofit organization operating over 170 programs across Greater Boston and Southeastern Massachusetts, is seeking a strategic and hands-on <strong>Chief Financial Officer (CFO)</strong>. This is an exciting leadership opportunity to join a mission-driven organization recognized for its innovation and impact in delivering critical services to underserved populations.</p><p><br></p><p><strong>Position Overview:</strong></p><p>The CFO will be a key member of the executive leadership team, reporting directly to the CEO and working closely with the Board of Directors. The successful candidate will be responsible for all financial operations, including accounting, payroll, budgeting, forecasting, compliance, and contracts management. This leader will provide critical financial insight and direction to support strategic growth and operational excellence.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Financial Management & Strategy</strong></p><ul><li>Lead the organization’s financial strategy, planning, and analysis</li><li>Oversee accounting, payroll, billing, and all core finance functions</li><li>Ensure accuracy of financial statements and compliance with applicable regulations</li><li>Manage audits, tax filings, and external financial relationships (banks, auditors, etc.)</li><li>Support the financial needs of real estate holding entities and HUD-related reporting</li></ul><p><strong>Budgeting & Forecasting</strong></p><ul><li>Direct the annual budgeting process and long-term financial planning</li><li>Monitor financial performance and provide timely analysis and reporting</li><li>Collaborate with departments to ensure budget alignment with programmatic goals</li></ul><p><strong>Leadership & Board Engagement</strong></p><ul><li>Serve as a key advisor to the CEO and Board Finance Committee</li><li>Present regular financial updates and insights to leadership and the board</li><li>Lead, mentor, and develop a finance team of 8, promoting a culture of accountability and continuous improvement</li></ul><p><strong>Operational & Strategic Impact</strong></p><ul><li>Support major initiatives such as program relocation, lease negotiations, and contract management</li><li>Drive improvements in financial systems, processes, and cross-functional collaboration</li><li>Play an active role in shaping organizational strategy and long-term sustainability</li></ul><p><br></p> Help Desk Analyst II Help Desk Analyst II<br>IT Helpdesk & General Support<br><br>Provide technical support to end users, diagnosing and troubleshooting hardware/software issues.<br>Guide users on software applications, network access, and security best practices.<br>Assist with employee onboarding and offboarding, including setup and configuration of new devices, accounts, and security protocols.<br>Assist in the maintenance of the asset management system, ensuring up-to-date tracking of IT assets and services.<br>Perform basic system administration tasks to ensure appropriate user access and permissions.<br>Collaborate with end users and stakeholders to gather technical requirements for IT projects.<br>Cybersecurity & Compliance<br><br>Support HIPAA security compliance in collaboration with the Information Security Officer.<br>Help implement cybersecurity best practices, including access controls and endpoint protection.<br>Assist with security audits, risk assessments, and incident response as needed.<br>Required Skills & Qualifications<br><br>Education:<br><br>College coursework or training in Information Systems, Computer Science, or a related field.<br>Technical Expertise:<br><br>Minimum of 3 years experience<br>IT support and troubleshooting experience.<br>Microsoft 365 administration (Teams, OneDrive, SharePoint, etc.).<br>Experience with network file sharing and collaboration tools.<br>Ability to explain technical concepts to non-technical users.<br>Experience managing IT projects from planning to implementation.<br>Preferred Skills (Bonus Points)<br><br>Cybersecurity experience (e.g., access control, endpoint protection).<br>Working knowledge of the HIPAA Security Rule.<br>Experience with network security, or system hardening. SQL Software Consultant We are looking for a contractor to help us with the maintenance of a software that will be decommissioned and replaced with a new software. While the implementation is taking place, the contractor will be needed to "keep the lights on" performing Maintenance and troubleshooting problems for end users. This will not be a development or Modification role, but a background in development would be useful for troubleshooting problems that arise. The below technical details are the requirements for this long-term contract position for 7-10 months.<br><br>SQL Server:<br><br>• Develop, write, and optimize complex SQL queries to retrieve and manipulate data efficiently<br>• Design, write, update and maintain stored procedures.<br>• Use SQL Server Agent to schedule and manage jobs and to automate SSIS package execution.<br>• Monitor job execution and troubleshoot any issues that arise<br>• Maintain comprehensive documentation of database structures, processes, and procedures<br>• Communicate effectively to ensure alignment and understanding of database-related tasks and projects<br><br>SSIS<br><br>• Develop, deploy and maintain SSIS packages. This includes designing data flow tasks, control flow tasks, and using various SSIS components such as data sources, transformations, and destinations<br>• troubleshoot and resolve issues that arise during the execution of SSIS packages, ensuring data integrity and reliability<br>• Write complex SQL queries, stored procedures, and functions to support SSIS operations.<br>• Document SSIS package configurations and processes<br><br>.NET<br><br>Support existing Homegrown tools: Commissions, Territory Management<br>• Write, debut and optimize C# code<br>• Experience with ASP.NET and ASP.NET MVC in order to support existing web applications using these frameworks<br>• write complex SQL queries, design and manage databases, and integrate them with .NET applications<br><br>SQL Sentry<br><br>• Configure and monitor SQL Server Agent jobs, event chains, and performance metrics <br>• Troubleshooting and resolving issues related to jobs and event chains.<br>• Configure alerts and notifications for job failures and performance issues<br><br>IIS (Preferred - Not mandatory)<br><br>• Manage IIS including resetting application pools, configuring and decommissioning websites.<br>• Ability to troubleshoot IIS related issues<br>• Knowledge of URL rewrite rules to manage URL redirection and enhance security Job Cost Accountant <p>We are looking for a detail-oriented, experienced Job Cost Accountant to join our team in Auburn, MA. In this role, you will oversee and enhance job cost accounting systems, ensure accurate financial reporting, and manage various accounting processes. The ideal candidate will bring expertise in cost accounting and a proactive approach to managing IT systems and supporting manufacturing operations.</p><p><br></p><p>Responsibilities:</p><p>• Oversee company-wide job cost accounting systems, including planning and implementing upgrades in collaboration with software representatives.</p><p>• Process and monitor job cost transfers, ensuring accurate reporting for inventory, work-in-process, and cost of sales.</p><p>• Perform monthly and quarterly accounting close processes, including reconciliations and coordination between multiple accounting systems.</p><p>• Lead the annual physical inventory valuation process and provide accurate year-end reporting for audit purposes.</p><p>• Develop and implement accounting procedures to support sales and production teams in evaluating profitability.</p><p>• Generate detailed financial reports for management and ownership, including bookings, shipments, and production projections.</p><p>• Administer IT systems, including servers, network equipment, and security protocols, while coordinating with external providers for maintenance and upgrades.</p><p>• Track and report labor overhead rates, inventory costs, and other metrics essential to cost accounting.</p><p>• Plan and manage IT budgets and service contracts to ensure smooth operations.</p> Compliance Officer This role, reporting to the Operations Manager, ensures compliance with the Bank Secrecy Act (BSA), must be eligible to work in the U.S. PATRIOT Act, OFAC regulations, and related anti-money laundering (AML) laws. Responsibilities include conducting and documenting suspicious activity investigations, preparing SARs and CTRs, monitoring cash transactions, and maintaining logs of monetary instruments. The position also involves responding to regulatory requests (314a/b), reviewing high-risk accounts, and staying current on legislative and regulatory developments to support policy updates and internal training.   Additional duties include assisting with audits, responding to subpoenas, investigating fraud and identity theft, supporting card fraud inquiries, and determining mobile deposit eligibility. CFO <p>We are looking for an experienced Chief Financial Officer (CFO) to join our team in Charlton Massachusetts. This leadership role requires a strategic thinker who can oversee all financial operations, drive growth, and ensure adherence to best practices in financial management. The ideal candidate will bring extensive experience in financial planning, decision-making, and mentorship to support the company's long-term success.</p><p><br></p><p>Responsibilities:</p><p>• Oversee compliance with company budgets, inventory management, cash flow, and return on investment to ensure financial stability.</p><p>• Lead efforts in financial planning, reporting, budgeting, forecasting, and tax strategies while maintaining a focus on operational excellence.</p><p>• Provide sound financial guidance to support strategic decision-making across the organization.</p><p>• Build and foster strong partnerships with internal teams, establishing credibility and trust.</p><p>• Act as a mentor and advisor to senior executives, offering insights and counsel to support business operations.</p><p>• Develop financial models to identify and drive opportunities for mergers and acquisitions.</p><p>• Manage key areas such as banking relationships, insurance policies, benefit plans, and investment strategies.</p><p>• Ensure adherence to federal and state laws, as well as company policies, across all financial operations.</p> CFO <p>We are looking for an experienced Chief Financial Officer (CFO) to lead and oversee our financial strategy and operations during a period of significant growth. This role focuses on enhancing financial planning, investor relations, and corporate strategy with a strong emphasis on real estate investments and asset management. The ideal candidate will drive operational efficiency, optimize financial performance, and ensure compliance while guiding the organization toward its long-term strategic goals.</p><p><br></p><p>For immediate interview please contact Victor Muller at 508-205 2136</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement comprehensive financial strategies to support corporate growth and market expansion.</p><p>• Oversee all aspects of financial operations, including accounting, treasury, budgeting, and reporting for real estate assets and investment ventures.</p><p>• Lead financial forecasting, planning, and analysis to inform strategic decision-making.</p><p>• Establish and maintain cash flow management policies to ensure operational liquidity and financial stability.</p><p>• Provide financial insights and predictive modeling to support business strategies and maximize shareholder value.</p><p>• Manage relationships with investors, shareholders, and external financial partners to build trust and transparency.</p><p>• Ensure compliance with regulatory and tax requirements by preparing and submitting accurate financial reports.</p><p>• Design and enforce financial and operational controls to maintain efficiency and mitigate risks.</p><p>• Build and lead a high-performing finance and accounting team to support organizational objectives.</p><p>• Analyze current and future business operations to assess financial effectiveness and identify growth opportunities.</p>