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Austin Energy Corporate Compliance Programs Director

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Position Information

Position Information

Posting Title Austin Energy Corporate Compliance Programs Director
Job Requisition Number AE504005
Position Number 107342
Job Type Full-Time
Division Name Reliability Compliance Program
Minimum Qualifications
Graduation with a Bachelor’s degree from an accredited college or university in Business, Engineering, Law or a related field, plus . seven (7) years of related experience, including two (2) years of experience in a managerial or executive capacity.

Graduation with a Master’s degree from an accredited college or university may substitute for up to two (2) years of non-managerial/ executive experience.

Licenses or Certifications:
None.
Notes to Applicants
Seeking an innovative leader supporting Austin Energy’s Corporate Compliance and Records Management Programs. The successful candidate will have a deep understanding of NERC Standards and ERCOT Protocols. Ability to establish and maintain positive working relationships with internal and external stakeholders is essential.

This position is responsible for oversight and management of Austin Energy’s Reliability Compliance & Records Management Programs to promote internal compliance and commitment to the electric industry reliability standards, rules, and records/information management/public information request requirements.

Director develops, maintains and audits utility compliance with reliability and records requirements.

Director oversees the development, review and approval of policies and procedures as they relate to the electric utility and department of the City of Austin.

Director establishes processes and programs to monitor reliability and records requirements development and inform appropriate staff of changes or additions. Assembles and submits comments to the Federal Energy Regulatory Commission (FERC) mandated Electric Reliability Organization and regional reliability council standards and initiatives.

Director acts as liaison between Austin Energy and the Federal Energy Regulatory Commission, North American Electric Reliability Corporation (NERC), Texas Reliability Entity (Texas RE), and Public Utility Commission of Texas (PUCT) and other regulatory bodies for all reliability and records compliance issues, reporting and audit requirements, regional certification and registration, and any applicable information requests.

Director informs and advises executive management as needed on the state of Austin Energy’s compliance with regards to reliability and records
requirements.

Critical:
This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services.

Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information.

Employment Application:

  • The City of Austin employment application is an official document; incomplete applications will not be considered.
  • Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.
  • The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application.
  • Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable.
  • Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed.


If you are selected as a top candidate:
  • Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. You must also provide proof of your professional licenses or certifications.
  • If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.

Assessments:
  • Your skill level in some of the competency areas for this job may be assessed through skills testing.

CRIMINAL HISTORY BACKGROUND CHECK:
The top candidate will be subject to a minimum 10 year criminal history background check.
ERCOT
This position requires the use of an ERCOT Digital Certificate (EDC) and therefore will require a Security Review to determine if the candidate meets all the requirements for issuance of the EDC.
NERC
This position will require yearly NERC continuing education credits after NERC Operators Certification is obtained.
Pay Range
Commensurate
Hours
Monday through Friday
8:00 a.m. to 5:00 p.m.

May work evenings, weekends or holiday to support the 24-hour Utility operations.
Job Close Date 03/19/2025
Type of Posting External
Department Austin Energy
Regular/Temporary Regular
Grant Funded or Pooled Position Not Applicable
Category Professional
Location 4815 Mueller Blvd., Austin, TX 78723 (Hybrid)
Preferred Qualifications
Preferred Experience:
  • Experience establishing and maintaining relationships with internal and external stakeholders, regulators, and executive management.
  • Knowledge of state and local records retention and public information request laws and rules.
  • Experience with NERC Reliability Standards and ERCOT Reliability Protocols.
  • Prior experience participating in or leading a NERC Audit.
  • Experience managing, supervising or leading a team engaged in corporate compliance and records management activities.
  • Excellent written and spoken communication skills.
  • Strong organizational skills.
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

  1. Develops, maintains, and audits utility compliance with reliability and records requirements.
  2. Oversees the development, review and approval of policies and procedures as they relate to the electric utility and department of the City of Austin.
  3. Oversees the establishment of procedures and monitors AE’s compliance and processes in responding to Public Information Requests (PIRs).
  4. Establishes processes and programs to monitor reliability and records requirements development and inform appropriate staff of changes or additions. Assembles and submits comments to Federal Energy Regulatory Commission (FERC) mandated Electric Reliability Organization standards and initiatives.
  5. Acts as liaison between Austin Energy and the Federal Energy Regulatory Commission (FERC), North American Electric Reliability Corporation (NERC), Texas Reliability Entity (TRE), and Public Utility Commission of Texas (PUCT) and other regulatory bodies for all reliability and records compliance issues, reporting and audit requirements, and any applicable information requests.
  6. Submits all documents and data to regulatory bodies associated with reliability and records requirements.
  7. Manages regional certification and registration process as it relates to NERC/TRE.
  8. Monitors and reports on compliance with reliability and records.
  9. Informs and advises executive management as needed on the state of Austin Energy’s compliance with regards to reliability and records requirements.
  10. Represents Austin Energy’s interests at relevant regulatory entities and industry organizations such as the American Public Power Association and Large Public Power Council.
  11. Leads Austin Energy’s response (including mitigation plans or Corrective Action Plans) to any external spot checks, audits, Requests for Information (RFIs) or other compliance monitoring/enforcement activities associated with reliability and records requirements.
  12. Communicates with staff to provide education regarding reliability and records requirements by conducting meetings with subject matter experts explaining reliability and records requirements and audit expectations.
  13. Manages annual Operation & Maintenance (O&M) and Capital Improvement Projects budgets, prepares short and long-term spending plans.


Responsibilities- Supervision and/or Leadership Exercised:
Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

  • Knowledge of fiscal planning and budget preparation.
  • Knowledge of reliability and records requirements and policies.
  • Knowledge of supervisory and managerial techniques and principles.
  • Knowledge of legislative and governmental processes.
  • Knowledge of regulatory processes and rules impacting AE.
  • Knowledge of electric utility industry trends.
  • Knowledge of NERC and TRE activities/functions.
  • Knowledge of ERCOT Protocols, operating guides and other binding documents. 
  • Knowledge of PUCT Substantive Rules related to reliability requirements.
  • Knowledge of Texas State law and City of Austin requirements applicable to records and information management (including the Texas Local Government Code, Title 6, Subtitle C, Chapters 201-205 and City of Austin Ordinance 2-11) and the Texas Public Information Act (including Texas Government Code Section 552).
  • Knowledge of governmental (Federal, State, and Local) relationships.
  • Knowledge of the concepts of equity, including experience in applying equity frameworks to established laws, ordinances, and long-standing practices
  • Skill in oral and written technical and/or general communication including preparation of written reports.
  • Skill in qualitative and quantitative analysis to identify and solve a wide range of business problems.
  • Skill in negotiating acceptable conclusions in competitive environments.
  • Skill in planning, organizing, and coordinating complex projects in a changing industry.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in using computers and related software applications.
  • Skill in preparing and analyzing budgets, reports, and studies.
  • Ability to maintain effective communication and working relationships with government and regulatory agencies, boards and commissions, City employees and the public.
  • Ability to establish and maintain effective working relationships with individuals and groups of varied interests and backgrounds.
  • Ability to use available hardware/software for data collection, analysis, and presentation preparation.
  • Ability to problem solve and conduct policy and issues analysis.
  • Ability to research, gather and analyze data, assess, summarize, and present findings.
  • Ability to work on various products for data collection, analysis, and presentation.
  • Ability to use an equity lens and framework to create inclusive, diverse, and safe workplaces and community programs.
  • Ability to manage diversity, understand inclusion, and work with diverse communities or populations to build constructive and effective relationships.
Criminal Background Investigation This position has been approved for a Criminal Background Investigation.
EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. 

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * The minimum qualifications of this position are graduation with a Bachelor’s degree from an accredited college or university in Business, Engineering, Law or a related field, plus . seven (7) years of related experience, including two (2) years of experience in a managerial or executive capacity. Graduation with a Master’s degree from an accredited college or university may substitute for up to two (2) years of non-managerial/ executive experience. Do you meet these requirements?
    • Yes
    • No
  2. * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable).

    (Open Ended Question)

  3. * Describe your experience in managing, supervising or leading a team engaged corporate compliance and records management activities. Include the relevant state or federal regulatory agencies you or your team interacted with.

    (Open Ended Question)

  4. * Describe your experience working with NERC reliability standards and ERCOT reliability protocols.

    (Open Ended Question)

  5. * Describe your prior experience working in a role where you lead, or participated directly, in a NERC audit.

    (Open Ended Question)

  6. * Describe your experience working with state and local records retention and public information request laws and rules.

    (Open Ended Question)

  7. * Describe your experience communicating with internal and external stakeholders, regulators, and executive leadership.

    (Open Ended Question)

  8. * This position requires the use of an ERCOT Digital Certificate (EDC) and, therefore, will require a Security Review to determine if the candidate meets all the requirements for issuance of the EDC. Do you consent to a Security Review?
    • Yes
    • No
  9. * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.
    • Yes

Optional & Required Documents

Required Documents
Optional Documents