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247 results for It Support in Towson, MD

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We are looking for a dedicated Desktop Support Technician to join our team in Rockville, MD 20852. In this long-term contract position, you will play a key role in designing, developing, and enhancing hardware products and systems. You will work on projects that involve creating new solutions, improving existing products, and contributing to organizational goals.

Key Responsibilities:

Systems Maintenance & Operations:

Maintain and ensure High Availability (HA) through virtualization, redundancy, and adherence to best practices.
Perform system maintenance tasks such as software upgrades, backups, and recovery procedures, ensuring compliance with operational standards.
Monitor systems weekly for critical updates, preparing for exercises or responding to announced threats.
Provide on-site and remote on-call support after hours as necessary to resolve Production Operating Environment (POE) issues.

Customer Support & Troubleshooting:

Respond to and resolve moderately complex customer inquiries (some dispatched through Customer Support Center) related to hardware and software issues.
Document all resolutions in the ITSM Tool (ServiceNow), ensuring adherence to Time to Resolution standards.
Escalate unresolved issues to managers or leads and provide remediation results to leadership as required.

Hardware & Device Management:

Perform the configuration, deployment, support, and disposal of laptops, desktops, thin clients, mobile devices, and associated equipment. This includes preparing and deploying Dell devices with Windows 10/11 images and providing users with introductory tutorials.
Handle asset control tasks both on- and off-site, ensuring proper inventory and documentation.
Provide guided network or systems support as required for customer HQ-specific needs.

IT Governance & Security:

Ensure all workstations and systems comply with security patches and requirements.
Troubleshoot and resolve patch-related issues, documenting failed patch deployments and taking appropriate remediation actions.
Support data security protocols by implementing role-based standards and ensuring adherence to IT governance policies.

Required Qualifications:

Bachelor’s degree with 3+ years of relevant IT experience (or equivalent work experience in lieu of degree in related fields).
Proficiency in preparing and deploying Dell laptop and desktop devices with Windows 10/11 images for production use.
Strong experience in IT operations and desktop support, including break/fix troubleshooting for end-user devices and deskside assistance.
Ability to support key IT environments, including system administration, patch deployment, validation, and security compliance.
Understanding of enterprise IT environments, including incident management and service protocols.
Clear, detail-oriented communication skills to provide outstanding customer service and technical support.

Preferred Qualifications (Nice to Have):

Certifications in relevant fields (e.g., CompTIA A+, Security+, Network+, or Microsoft certifications).
Familiarity with IT governance frameworks, such as ITIL 4 Foundation Certification or willingness to obtain.
Experience or knowledge in the following is highly desirable:
System administration.
Enterprise IT environments and test automation frameworks.
ITSM ticketing systems like ServiceNow.
Supporting software testing, patch management, and validation processes.
Working on IT systems in cloud/virtual environments (e.g., Azure, AWS).

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247 results for It Support in Towson, MD

Desktop Support Engineer We are looking for a dedicated Desktop Support Technician to join our team in Rockville, MD 20852. In this long-term contract position, you will play a key role in designing, developing, and enhancing hardware products and systems. You will work on projects that involve creating new solutions, improving existing products, and contributing to organizational goals. Key Responsibilities: Systems Maintenance & Operations:<ul><li>Maintain and ensure High Availability (HA) through virtualization, redundancy, and adherence to best practices.</li><li>Perform system maintenance tasks such as software upgrades, backups, and recovery procedures, ensuring compliance with operational standards.</li><li>Monitor systems weekly for critical updates, preparing for exercises or responding to announced threats.</li><li>Provide on-site and remote on-call support after hours as necessary to resolve Production Operating Environment (POE) issues.</li></ul>Customer Support & Troubleshooting:<ul><li>Respond to and resolve moderately complex customer inquiries (some dispatched through Customer Support Center) related to hardware and software issues.</li><li>Document all resolutions in the ITSM Tool (ServiceNow), ensuring adherence to Time to Resolution standards.</li><li>Escalate unresolved issues to managers or leads and provide remediation results to leadership as required.</li></ul>Hardware & Device Management:<ul><li>Perform the configuration, deployment, support, and disposal of laptops, desktops, thin clients, mobile devices, and associated equipment. This includes preparing and deploying Dell devices with Windows 10/11 images and providing users with introductory tutorials.</li><li>Handle asset control tasks both on- and off-site, ensuring proper inventory and documentation.</li><li>Provide guided network or systems support as required for customer HQ-specific needs.</li></ul>IT Governance & Security:<ul><li>Ensure all workstations and systems comply with security patches and requirements.</li><li>Troubleshoot and resolve patch-related issues, documenting failed patch deployments and taking appropriate remediation actions.</li><li>Support data security protocols by implementing role-based standards and ensuring adherence to IT governance policies.</li></ul>

Legal Assistant/Contracts Support Our client is an established, privately held Real Estate Developer with a reputation for employee loyalty and tenure. They have an opportunity for a Legal Assistant to support the Assistant Vice President of Contracts by administering contracts as they relate to the acquisition, sale, lease, or joint venture of land, and assisting in preparing land instruments. This role will also involve some general administrative support for the General Counsel. This role is mostly in-office with one remote day per week. Job Duties:<ul><li>Draft, or assist in drafting, contracts for purchase, sale, lease or joint venture of improved or unimproved land, as well as related letters, amendments and supplemental agreements;</li><li>Draft, or assist in drafting, easements, declarations and related land instruments;</li><li>Manage, organize and settle on open contracts by establishing calendar events, preparing contract summaries, ordering due diligence reports, and supplying parties with materials and funds as dictated by the contract; and</li><li>Order and review due diligence materials including title, judgments and surveys on land, entities and individuals.</li></ul> Roles and Responsibilities: <ul><li>Working at the direction of the Assistant Vice President of Contracts;</li><li>Supporting the Acquisition and Development Departments;</li><li>Supporting Joint Venture and Regional Partners;</li><li>Interacting with Finance and Accounting Departments to disburse and track proper funds;</li><li>Notifying all departments of upcoming deadlines; and</li><li>Communicating with outsides parties and directing legal counsel.</li></ul>

Loan Processor - Support We are inviting applications for the role of a Loan Processor. This role is located in Columbia, Maryland, and offers a contract to permanent employment opportunity. In this position, you will be responsible for overseeing the loan process, maintaining accurate records, and ensuring best-in-class service to our clients. Responsibilities:• Delivering efficient and accurate processing of customer credit applications.• Upholding precise customer credit records.• Providing regular updates to customers and setting expectations throughout the loan process.• Collaborating with other team members in Home Equity and other business areas to ensure seamless operations.• Reviewing loan documents supplied by customers and third-party vendors to fulfill required conditions.• Utilizing internal reports and dashboards to maintain required service levels.• Participating in pipeline reviews with management to ensure daily tasks are met.• Assisting with coverage for colleagues to maintain customer communication and meet service level agreements.• Educating customers on Home Equity products and addressing all inquiries.• Undertaking additional job-related projects and duties as directed by management.

Help Desk Analyst Minimum 5 years of experience in a multitenant environment, including direct administration, support, maintenance, troubleshooting, and development across Infor OS, SyteLine, and Factory Track (both Shop Floor and Mobility modules). Extensive hands-on experience with Infor Birst, including space development, dashboard creation, and advanced reporting using SyteLine data through Infor Data Lake. Proficient in SyteLine custom reporting, utilizing Flexforms, custom IDOs, and compiled assemblies. Experienced Infor IDM administrator. Skilled in SyteLine APS Finite scheduling support. Proficient in Mongoose development, including creating stored procedures and custom compiled methods. Capable of designing and delivering complete end-to-end solutions, including custom forms, associated IDOs, and method development tailored to business process needs. Experienced in writing SyteLine Event System scripts, from moderate to advanced complexity. Hands-on Rhythm eCommerce administration, including credit card integration with SyteLine. Practical experience with Infor AI APIs, leveraging data for real-world applications and business insights.

PC Technician We are looking for a knowledgeable and proactive PC Technician to provide technical support and assistance to our user community. This role requires excellent troubleshooting skills, a customer-focused approach, and the ability to manage IT issues efficiently. Based in Washington, District of Columbia, the position involves working closely with the IT team to resolve technical challenges and ensure seamless operations. Responsibilities: • Serve as the primary point of contact for technical support requests, managing incoming tickets through the Help Desk system and escalating issues when necessary. • Conduct training sessions to help users effectively navigate software and applications, while maintaining an up-to-date knowledge base for user self-service. • Install, configure, and provide technical support for computers, peripherals, and software, ensuring systems are maintained and updated. • Diagnose and resolve hardware and software issues related to audio/visual systems in conference rooms. • Oversee the inventory of IT equipment, maintaining accurate records of hardware and peripheral devices. • Resolve issues related to file-sharing and print services, ensuring smooth operational functionality. • Collaborate with upper management to meet IT goals and deadlines, contributing to operational planning and execution. • Assist with general IT tasks, including organizing meetings, drafting forms, and resolving end-user support tickets. • Manage and maintain a pool of laptops, ensuring proper functionality and readiness for use.

Manager of Technical Accounting and Deal Analysis Our client, a very well capitalized, private equity backed company that is in high acquisition mode with a number of current nationwide targets, is recruiting for their Manager of Technical Accounting and Deal Analysis to join their world class team. Based in the Washington, DC area, this is a ground floor opportunity for a talented Technical Accounting Manager to take their career to the next level quickly with a great amount of career runway as this company rapidly builds their finance team and overall infrastructure. This newly created Manager of Technical Accounting position will work with a tenured Controller support their talented CFO closely. This opportunity offers a chance to work in a dynamic environment, where your skills in public accounting, business combinations, and financial reporting will be highly valued. This role will oversee the preparation of opening balance sheets for acquisitions, ensure compliance with relevant accounting standards, and support the Controller in various technical accounting tasks. In addition, this role will provide accounting leadership and technical guidance for the corporate team and their acquisition integrations. Duties for this this exciting Manager of Technical Accounting and Deal Analysis position will include the following: • Supporting ongoing acquisitions including preparation of opening balance sheets and support technical accounting matters related to the transaction• Performing financial analysis to support deal structuring, including purchase price allocation and post-transaction adjustments.• Calculating working capital by entity and ensure compliance with relevant accounting standards, such as ASC 805 for business combinations.• Supporting the Controller's group with account reconciliations and accounting for intercompany transactions.• Compiling cash forecasts and reporting relating to acquisitions• Assisting with the maintenance of technical accounting standards such as ASC 805, 606 and 842• Supporting the continued implementation of their new ERP systems• Preparing workpapers and month-end reconciliations for balance sheet accounts and select income statement accounts.• Identifying and valuing tangible and intangible assets, liabilities, and goodwill.• Assisting to integrate acquired entities into the consolidated financial reporting systems• Support the company's annual audits and tax filings. Our client offers healthcare benefits as part of their total compensation package. Please submit your resume in confidence to Raj Khanna, Senior Vice President at Robert Half or directly via LinkedIn for immediate consideration for this or one of our other active career opportunities in the Washington Metro area.

Office Assistant We are looking for a detail-oriented Office Assistant to join our team on a contract basis in Bethesda, Maryland. This role requires a proactive individual who can handle a variety of office support tasks, ensuring smooth day-to-day operations. If you thrive in a dynamic environment and enjoy contributing to a well-organized workplace, we encourage you to apply. Responsibilities: • Coordinate and manage meeting and conference room setups, ensuring all necessary arrangements are in place. • Provide general office support, including clerical duties such as filing, data entry, and managing correspondence. • Respond to inbound calls and direct inquiries to the appropriate departments or individuals. • Assist with billing processes and maintain accurate records using accounting software systems. • Utilize CRM tools to update and manage customer information efficiently. • Support facilities management by addressing maintenance requests and ensuring office equipment is operational. • Handle administrative tasks related to financial services, including processing payroll using ADP. • Collaborate with team members to create and manage banner advertisements and promotional materials. • Operate various computer programs to support daily office functions and improve workflow.

Business Analyst III Senior Business AnalystLocation: Washington, D.C. Area (On-Site)Travel: Minimal (up to 10%)Duration: 6-month Contract (potential extension) Clearance: Active or Ability to Obtain a Public Trust ClearanceWe are seeking a highly skilled Senior Business Analyst to provide support for enterprise-level platforms and governance initiatives. This is an on-site role in the Washington, D.C. area and offers a unique opportunity to contribute to strategic and mission-aligned projects. The ideal candidate will be integral in aligning stakeholders, refining requirements, and supporting full project lifecycle implementation and delivery.ResponsibilitiesStrategic Planning, Intake, and Governance<ul><li>Assist in creating and enforcing the strategic roadmap and vision for enterprise platform alignment.</li><li>Ensure collaboration across business and platform teams, adhering to governance models and achieving measurable business outcomes.</li><li>Participate in governance boards and steering committees, while contributing to governance planning and enforcement.</li></ul>Business Analysis<ul><li>Act as the primary liaison for customer engagement, project support, and resolving escalations.</li><li>Define and document objectives, scope, and timelines for projects to meet established milestones within approved budgets.</li><li>Collaborate with internal teams, such as Project Managers, Release Managers, and Security Teams, to plan and deliver solutions effectively.</li><li>Contribute to platform adoption by supporting workshops, project planning, and strategic roadmap development.</li><li>Engage in estimation activities to determine time and cost requirements with cross-functional teams.</li></ul>Requirements and Stakeholder Management<ul><li>Capture and lead definition of business/user requirements, use cases, and functional stories, especially in Agile environments.</li><li>Ensure alignment between stakeholders’ expectations and implemented solutions through validation and testing activities.</li><li>Build and maintain stakeholder relationships to prioritize and model business processes and data requirements.</li></ul>Communication, Adoption, and Support<ul><li>Lead platform release teams by delivering training, testing processes, and go-live/post-implementation support.</li><li>Collaboratively refine release timelines with Release Managers and relevant stakeholders.</li><li>Drive user adoption by facilitating both group and one-on-one training sessions, while addressing change management goals.</li><li>Develop and maintain documentation, training materials, and communication deliverables to enhance platform understanding.</li><li>Actively coordinate internal deployment updates for system and solution implementations.</li></ul>

Help Desk Analyst II · Install, configure and troubleshoot computer hardware and software · Assist with new permanent onboarding account setup and change requests · Monitor helpdesk ticketing system queue and act as primary point of contact · Coordinate break/fix work with company vendors including deliveries and installs · Manage IT projects as needed and assist with departmental projects

Human Resources Genralist We are seeking an experienced Human Resources Generalist with proficiency in HRIS systems such as Workday, UGK, UltiPro, ADP Workforce Now, PeopleSoft, Paychex Flex, and/or Paycom to join our team. The HR Generalist will play a key role in providing comprehensive Human Resources support across various functions, including employee relations, recruitment, and benefits administration. Responsibilities:<ul><li>Serve as the primary point of contact for HRIS systems, including configuration, maintenance, and troubleshooting.</li><li>Provide training and support to HR team members and end-users on the effective use of HRIS systems.</li><li>Manage the full recruitment lifecycle, including job postings, applicant tracking, interviewing, and onboarding processes.</li><li>Assist with employee relations matters, including conducting investigations, resolving conflicts, and providing guidance on HR policies and procedures.</li><li>Administer employee benefits programs, including enrollment, changes, and terminations, and serve as a liaison between employees and benefits providers.</li><li>Maintain accurate and up-to-date employee records in HRIS systems, including personnel files, performance evaluations, and other HR-related documentation.</li><li>Assist with the development and implementation of HR policies, procedures, and initiatives to support organizational objectives.</li><li>Stay informed about changes in employment laws and regulations and ensure compliance with federal, state, and local requirements.</li><li>Collaborate with cross-functional teams to support HR initiatives and projects as needed</li></ul>

Administrative Assistant We are looking for an Administrative Assistant to join our team in Fairfax, Virginia. This is a Contract-to-permanent position within a non-profit organization, offering an opportunity to contribute to impactful work while managing office operations. The ideal candidate will be proactive, detail-oriented, and comfortable working in a small office environment. Responsibilities:• Support membership operations.• Manage vendor relationships, including coordinating services and ensuring compliance with organizational standards.• Handle confidential documents with discretion and accuracy.• Update and maintain membership records using the organization's database system.• Support Office Manager. • Utilize Microsoft Office Suite and other software platforms efficiently to support office functions.• Assist with financial processes• Prepare for and facilitate board meetings, ensuring effective communication with senior staff and executives.• Conduct data entry tasks with attention to detail and accuracy.• Support membership operations, ensuring seamless interactions and record-keeping.

Workplace Coordinator We are looking for an organized and proactive Workplace Coordinator to join our team in Reston, Virginia. In this Contract-to-permanent role, you will play a key part in ensuring smooth office operations, supporting meetings and events, and delivering a high level of hospitality for both internal and external stakeholders. Responsibilities: • Coordinate and oversee daily office operations to maintain a detail-oriented and efficient workplace environment. • Organize and support meetings, including scheduling, logistics, and preparation of materials. • Provide event coordination assistance, ensuring all aspects of planning and execution are handled effectively. • Utilize Microsoft Office Suite tools to manage documentation, correspondence, and reporting tasks. • Deliver exceptional hospitality services to create a welcoming atmosphere for employees and guests. • Maintain business casual attire and uphold detail-oriented standards in all interactions. • Ensure office supplies and resources are stocked and readily available to support operations. • Collaborate with team members to address workplace needs and resolve issues promptly. • Assist with back-office administrative tasks to support overall organizational goals. • Foster a positive and collaborative office culture through proactive communication and problem-solving.

Manager, Capital Markets Risk, Operations & Compliance Are you a skilled professional with operational risk, compliance, and process management experience within capital markets? Do you thrive on collaborating and improving business processes while ensuring alignment with risk and compliance standards? If so, this is an incredible opportunity for you to make a meaningful impact. We are seeking a Manager, Capital Markets Risk, Operations & Compliance to join our team dedicated to managing and enhancing operational, compliance & risk processes in support of capital markets and debt services. You will serve as a trusted partner to key business areas, acting as the 1st line of defense and collaborating across teams to develop, document, and monitor business processes that meet operational, risk, and regulatory requirements. As part of a dynamic team, you will also contribute to modernization efforts.Responsibilities:<ul><li>Operational Excellence: Manage and support capital markets and debt services operational processes, including End User Computing testing and remediation, ensuring alignment with risk, compliance, and business requirements</li><li>Process Improvements: Identify and implement process enhancements to improve business outcomes and achieve more effective risk management and compliance</li><li>Business Continuity: Partner with cross-functional teams to schedule and assess business continuity tests, including plans such as Funding Contingency Plans and Master Business Continuity Plans</li><li>Legal Partnerships: Work closely with legal teams to develop and maintain operational agreements like Dealer Operating Circulars and Bank Operating Circulars</li><li>Risk and Controls: Draft and maintain Risk Controls Self-Assessments and perform validation testing</li><li>Modernization Leadership: Act as a Business Owner on agile project teams for Capital Markets modernization, and lead groups to improve issuance and servicing processes</li><li>Testing & Compliance: Develop and execute project test plans and attest to compliance with changing regulatory requirements</li><li>Stakeholder Engagement: Build relationships and maintain understanding of partner organizations' operational activities including asset-liability management, credit, investments, and funding strategies</li><li>Cross-Functional Collaboration: Work with banks, bond dealers, external regulators, and auditors to drive compliance and operational excellence</li></ul>Why Join Us?<ul><li>Play an impactful role in ensuring the operational success and regulatory compliance of core capital markets and debt services processes</li><li>Partner with high-level stakeholders across risk management, compliance, legal teams, and external entities</li><li>Contribute meaningfully to process improvement and control modernization projects that shape future operations</li><li>Work in an environment committed to diversity, respect, collaboration, and support for professional growth</li><li>Expand your skill set and position yourself for continued career advancement in a fast-paced, high-impact setting</li></ul>

Executive Assistant We are looking for an experienced Executive Assistant to provide dedicated support to the Development Team in a healthcare-focused organization located in Baltimore, Maryland. This position has the potential to go permanent and offers an excellent opportunity to leverage your organizational and administrative skills while contributing to a dynamic team. Ideal candidates will have a background in real estate, land development, or construction, along with proficiency in managing contracts and supporting executive-level staff. Responsibilities:• Provide comprehensive administrative support to the Development Team, including calendar management, correspondence, and meeting coordination.• Organize and manage schedules, ensuring efficient planning and prioritization of tasks.• Prepare and edit presentations using PowerPoint and maintain proficiency in other Microsoft Office applications.• Support multiple executives or departments, demonstrating adaptability and multitasking capabilities.• Handle contract administration and compliance, ensuring accurate documentation and adherence to deadlines.• Coordinate conference calls and maintain detailed meeting minutes for effective communication.• Assist with commercial real estate and construction-related projects, providing administrative and logistical support.• Utilize CRM systems and timekeeping tools such as Kronos to streamline operations.• Facilitate communication within the team and externally, ensuring timely responses to inquiries.• Maintain and update records related to commercial agreements and leasing activities.

Manager of Project Accounting Our client is a rapidly growing and very well financed global company in the emerging energy sector. They are recruiting for their Manager of Project Accounting to join their world class team. This is a ground floor opportunity for a talented Manager of Project Accounting to take their career to the next level quickly with a great amount of career runway as this company rapidly builds their finance team and overall infrastructure. This exciting position will report to a tenured Director and provide accounting support for the operations team and their cutting edge new global level projects. Duties for this this exciting Manager of Project Accounting role will include the following: <ul><li>Work closely with field operations, project managers as well as the corporate accounting team and be a key contributor to the month end and year end accounting close as well as financial reporting </li><li>Ensure all aspects of the company's construction and capital projects and fixed assets are recorded accurately and timely as required by GAAP, </li><li>Prepare journal entries including monthly accruals, adjusting entries and complex entries to support complex projects and related transactions </li><li>Perform monthly balance sheet reconciliations for accounts assigned and related account schedules </li><li>Assist with the external audit process and provide supporting schedules and requested information to support the year end external audit and quarterly reviews </li><li>Support management with the development of key accounting processes as well as design of internal controls </li><li>As a part of a team, assist with system implementations and related technology projects </li><li>Work effectively between project operations teams and the corporate accounting team to maintain information flow and hit reporting deadlines</li><li>Perform ad hoc projects for management as assigned.</li></ul>Our client offers medical benefits as part of their overall compensation package in addition to other robust benefits. Please submit your resume in confidence to Raj Khanna, Senior Vice President at Robert Half or directly via LinkedIn for immediate consideration for this or one of our other active career opportunities in the Washington Metro area.

Senior Accountant Our client is a rapidly growing and well financed global company in the emerging energy sector. They are recruiting for a Senior Accountant to join their world class team. This is a ground floor opportunity for a talented Senior Accountant to take their career to the next level quickly with a great amount of career runway as this company rapidly builds their finance team and overall infrastructure. This exciting Senior Accountant position will report to a tenured Director and provide accounting support at the corporate level for their cutting edge new global level projects. Duties for this this exciting Senior Accountant role will include the following: · Work closely with the corporate accounting team and be a key contributor to the month end and year end accounting close as well as financial reporting· Prepare journal entries including monthly accruals, adjusting entries and complex entries to support complex transactions.· Perform monthly balance sheet reconciliations for accounts assigned and related account schedules· Assist with the external audit process and provide supporting schedules and requested information to support the year end external audit and quarterly reviews· Support management with the development of key accounting processes as well as design of internal controls· As a part of a team, assist with system implementations and related technology projects· Work effectively between project operations teams and the corporate accounting team to maintain information flow and hit reporting deadlines· Perform ad hoc projects for management as assigned. Our client offers fully paid medical insurance as part of their overall compensation package in addition to other robust benefits. Please submit your resume in confidence to Raj Khanna, Senior Vice President at Robert Half or directly via LinkedIn for immediate consideration for this or one of our other active career opportunities in the Washington Metro area.

Business Systems Manager We are in search of a Business Systems Manager to join our team in Bethesda, Maryland. This role is crucial in managing and enhancing our suite of financial systems that bolster our core operations in the Investment Management industry. As a Business Systems Manager, your role will involve overseeing ERP and related business applications, assuring robust system performance and a smooth user experience that aligns with our financial workflows. Responsibilities: • Act as the primary administrator and subject matter expert for core financial systems, including NetSuite, ACBS, Kyriba, and other secondary platforms. • Manage system configurations, workflows, user access, and enhancements while ensuring stability, performance, and uptime. • Collaborate closely with Finance, Accounting, Loan Operations, Data, and Application Development teams to ensure systems are efficient, scalable, and reliable. • Troubleshoot system issues and collaborate with both internal stakeholders and external support teams. • Work in partnership with Finance, Treasury, Accounting, and Operations teams to identify system needs, resolve pain points, and drive optimization. • Analyze data from financial systems to support reporting and business insights, ensuring data consistency and integrity across platforms. • Oversee daily operations of system and data integrations, ensuring accuracy and timely data flow. • Provide training, documentation, and support to ensure effective system use, leading user acceptance testing and supporting bug tracking and issue resolution. • Utilize skills such as Atlassian Jira, Business systems, Confluence, CRM, Gap Analysis, AB Testing, Agile Scrum, Backlog Grooming, Business Process Functions, and Business Requirement Document to fulfill responsibilities effectively. • Support ongoing integration projects with internal and external technical teams, monitoring integration performance, escalating and resolving issues as needed.

Knowledge Manager We are seeking an experienced and innovative Knowledge Manager to support enterprise-wide knowledge management efforts at the U.S. Department of Justice (DOJ). This on-site position is responsible for leading the design, implementation, and governance of knowledge management frameworks that enable efficient information sharing, support organizational learning, and improve overall mission effectiveness. The ideal candidate will have a background in knowledge management or information science, experience with collaboration tools and content platforms, and the ability to foster a culture of continuous improvement and cross-functional knowledge exchange. Responsibilities: • Develop, implement, and refine the DOJ’s knowledge management strategy, ensuring alignment with department-wide strategic objectives and operational needs. • Establish and maintain standardized knowledge management policies, SOPs, and best practices to promote consistency and compliance across all components. • Oversee content lifecycle management, ensuring accurate, current, and accessible documentation, including legal references, case resources, and operational procedures. • Leverage platforms such as SharePoint, intranet sites, document repositories, and collaborative tools to support efficient knowledge sharing and searchability. • Maintain a centralized knowledge repository and promote its adoption across DOJ teams through training, guidance, and process integration. • Lead or support training programs, workshops, and knowledge-sharing sessions to encourage collaboration and organizational learning. • Coordinate with senior leadership, program managers, legal teams, IT, and operational staff to identify valuable knowledge assets and ensure their preservation and dissemination. • Monitor and evaluate knowledge management efforts using data analytics and feedback, and provide regular progress and impact reports to senior stakeholders. • Serve as a champion for knowledge-sharing culture, helping teams adopt new tools and practices for continuous improvement and organizational learning. • Stay informed on emerging trends in legal knowledge management, AI-enhanced content tools, and collaborative technologies to evolve the DOJ’s knowledge infrastructure.

Tax Director/Manager - Corporate Are you a Tax Manager looking for your next home? Would you like to be part of a fast growing/great culture company? Do you like doing a variety of tax work including lots of fun projects? If so, we are working with one of our biopharma clients in Montgomery County on a fantastic Tax Manager role. this is a wonderful opportunity to be part of a growing tax department where you can be value added. This role is crucial in managing a wide range of areas related to tax compliance and planning projects. Responsibilities:• Oversee and manage the company's global indirect tax compliance and planning, such as sales and use tax, and personal property tax.• Prepare analysis, memos, and other necessary documentation to support the company's state and local income tax compliance, provision, and planning.• Develop a comprehensive understanding of the company's operations to effectively evaluate state and local tax opportunities, incentives, and risks, and communicate considerations to key stakeholders.• Support tax compliance and planning related to employee benefits and executive compensation, including equity-based compensation and state-by-state payroll sourcing and reporting.• Assist in managing fixed asset tax analysis and reporting.• Support outsourced federal, state, and local income tax compliance.• Aid in the preparation and/or review of the annual income tax provision calculations and related financial statement disclosures in accordance with ASC 740.• Research, prepare and/or review internal documentation to support tax compliance and planning positions.• Assist with preparing communications and presentations of tax considerations and conclusions to the VP of Tax and/or Finance and business leaders. The ideal candidate for this Tax Manager role will have their CPA, 7+ years of tax experience in corporate, partnership and SALT, as well as 2+ years of supervisory experience. The comp range for this position is 130K-160K + bonus + equity and full benefits. To apply to this Tax Manager role please do so through this posting or reach out to Caren Bromberg Bach on LinkedIn or call Caren Bach at 301.965.9035.

Full Charge Bookkeeper We are looking for a detail-oriented Full Charge Bookkeeper to join our team in Vienna, Virginia. This role involves managing membership operations, overseeing accounting functions, and ensuring smooth financial processes for our organization. The ideal candidate will bring a strong background in accounting and membership management to support our growing needs. Responsibilities: • Oversee all aspects of accounting, including accounts payable, accounts receivable, and cash flow analysis. • Manage the onboarding process for new members and ensure seamless membership renewals. • Prepare and monitor annual budgets to support financial planning and organizational goals. • Utilize accounting software such as Great Plains and Microsoft Excel for accurate record-keeping and reporting. • Reconcile financial statements and ensure compliance with organizational policies. • Collaborate with the executive director to provide financial insights and updates. • Maintain up-to-date and organized financial records for audits and internal reviews. • Assist with payroll processes and liaise with ADP for financial services as needed. • Identify opportunities for process improvement within membership and accounting workflows. • Provide general administrative support related to membership management and accounting.

Customer Service Representative We are looking for a dedicated Customer Service Representative to join our team in Fairfax, Virginia. This Contract-to-Permanent position offers an excellent opportunity for someone with strong communication skills, a knack for data entry, and a desire to contribute to a fast-paced work environment. If you're eager to grow professionally while providing top-notch support to clients and vendors, we encourage you to apply. Responsibilities: • Respond to customer inquiries and address concerns with professionalism and efficiency. • Perform accurate data entry and prepare detailed reports to support business operations. • Coordinate with vendors and loan teams to ensure seamless communication and operations. • Handle incoming and outgoing calls and emails to provide timely assistance. • Multitask effectively to manage administrative tasks in a fast-paced environment. • Compile and organize data for reporting purposes. • Deliver exceptional customer service while maintaining attention to detail. • Provide administrative support to various departments, ensuring smooth workflows. • Adapt to changing priorities and maintain strong communication with clients.

Sr. Staff Accountant/Sr. Accountant We are looking for an experienced Staff or Sr. Accountant to join our team supporting the DC Metro area. This is a long-term contract opportunity for a skilled individual with expertise in government contracting and Unanet software. The ideal candidate will bring a strong understanding of full-cycle accounting processes and a proven ability to support operational and financial accounting functions. Responsibilities:• Oversee and perform full-cycle accounting tasks, including preparing and reviewing journal entries and maintaining the general ledger.• Reconcile accounts and balance sheets to ensure accuracy and compliance with accounting standards.• Support month-end close processes, ensuring timely and accurate financial reporting.• Utilize Unanet software to track and manage project finances effectively.• Collaborate with internal teams to ensure adherence to federal government contract requirements.• Prepare financial reports and analyses to support decision-making processes.• Ensure compliance with relevant regulations and company policies in all accounting activities.

Medical Malpractice Paralegal We are looking for a meticulous Medical Malpractice Paralegal to join our team on a Contract to Permanent basis in Towson, Maryland. In this role, you will support legal experts by managing medical records, preparing legal documents, and assisting with case management. This is an excellent opportunity for someone with experience in medical malpractice or related fields, such as workers' compensation, who is eager to contribute to a collaborative legal environment. Responsibilities: • Organize, review, and analyze medical records to support case preparation. • Create detailed medical chronologies and summaries for legal cases. • Draft and prepare legal documents, including motions and briefs. • Coordinate subpoenas and manage the collection of critical case information. • Conduct legal research and assist with trial preparation activities. • Schedule depositions and maintain accurate case calendars. • Handle electronic medical records (EMR) and ensure proper documentation. • Communicate with clients, attorneys, and other parties in a precise and respectful manner. • Assist with billing and case management using relevant software. • Support overall office operations and administrative tasks as needed.

Administrative Coordinator Client Support and Intake: Interview clients to determine eligibility for programs and assist them in completing application forms.Perform intake sessions to collect all necessary documentation and information to assess eligibility and service needs.Develop individualized financial and self-sufficiency case management plans tailored to client needs and goals. Program Coordination: Process applications for housing programs, including closeout procedures for EPP.Collaborate with landlords in the community to obtain required documentation.Provide financial literacy counseling to participants and connect clients with in-house legal services or non-housing-related resources as needed.Community and Agency Collaboration: Refer clients to appropriate social service providers and community agencies to enhance their access to resources.Work closely with the Housing and Relocation Specialist to ensure and document client housing program eligibility.Educate applicants on their rights and responsibilities under residential lease contracts. Case Monitoring and Follow-Up: Regularly meet with clients to monitor the progress toward service plan goals and assess additional needs.Conduct follow-up calls, review and validate documents for accuracy, and ensure all reporting deadlines are met.Maintain accurate and organized client records, program files, daily logs, and monthly outcome reports.Database and Administrative Management: Maintain and manage client information in a digital database, ensuring accuracy and eliminating duplication.Generate program-specific reports and queries and handle database management tasks.Send appointment reminders, notifications, and program-related correspondence to clients and landlords.Maintain templates of standard form letters for program use and respond to stakeholder inquiries. Other Essential Duties:Respond to calls from community stakeholders and landlords requesting assistance or program details.Stay updated on local resources, county housing entitlement programs, and social services.Perform other duties as assigned to support the team and organizational mission.Qualifications and Skills:Strong knowledge of housing programs and local resources (e.g., housing entitlements, social services, financial assistance programs).Excellent communication and interpersonal skills for engaging with clients, landlords, and community stakeholders.Experience with case management, client service plans, and counseling on topics such as financial literacy.Strong organizational skills and attention to detail for maintaining accurate files, logs, and program documentation.Proficiency with database management and generating reports.Ability to navigate complex lease contracts and advocate for clients’ rights and responsibilities.A genuine commitment to helping individuals achieve self-sufficiency.

Payroll Analyst Robert Half has a new direct-hire opportunity for a Payroll Analyst for a company located in Hunt Valley, MD. UKG experience is required for consideration. If interested in learning more, please apply to this posting or contact Cody Marshall at Robert Half to learn more. Key Responsibilities:<ul><li>Audit payroll cycles using the UKG </li><li>Ensure compliance with federal, state, and local payroll laws and regulations.</li><li>Perform reconciliations of payroll reports, including taxes, benefits, and deductions.</li><li>Support the year-end process, including generation of W-2s, P60s, and other statutory filings.</li><li>Collaborate with HR, Finance, and IT departments to ensure accurate employee data and payroll records.</li><li>Troubleshoot and resolve payroll issues, working with UKG support as needed.</li><li>Develop and maintain standard operating procedures and process documentation.</li><li>Analyze payroll trends and generate reports for internal stakeholders.</li><li>Participate in system upgrades, testing, and configuration changes within the UKG platform.</li><li>Support internal and external audits by providing requested data and documentation.</li></ul>

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