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Job Summary
Between $12.66 and
$20.00
Per Hour
Position range in Virgin Islands $12.66 - $17.08 Per hour
EMPLOYER LOGO

Front of the House Manager

Emerald Beach Resort Occupation: Dining Room and Cafeteria Attendants and Bartender Helpers
Location: St Thomas, VI - 00802 Positions available: 1
Job #: 121815 Work At Home option: No
Posted: 1/9/2025 Updated: 1/11/2025 Expires: 3/10/2025
Source: VIeWS Site: VIeWS Agency Job ID: 564643

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Job Requirements and Properties
AD
24
21
Full Time (30 Hours or More)
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Job Description

The Front of the House Supervisor has an important role in establishing guests’ needs and expectations as they are the first point of contact for guests and conveying that information to their server. As a first point of contact for guests, a host should be high energy, have great people and communication skills, be organized, and have an attention for detail.

The Supervisor may also be also responsible for:

o   Staff Scheduling

o   Setting up guests’ reservations

o   Organizing seating charts

o   Accommodating guests as they wait to be seated

o   Seating guests as tables become available

o   Making sure that servers are aware of guests’ allergies or food restrictions

o   Letting servers know if their guests are celebrating a special occasion, such as a birthday or anniversary

o   Making sure that restaurant staff are accomplishing their tasks

o   Handling staff complaints

o   Assisting with any guest complaints

o   Training staff

o   Creating schedules for staff members

o   Determining rules for the staff to follow

o   Establishing good customer service protocol

o   Creating a good restaurant flow

o   Maintaining clear communication between the back and front of the house staff

o   Overseeing front of house guest services

o   Ensuring the ideal guest experience

o   Reporting progress and issues back to the Managing Director

o   Inform guests about promotions or events, ensure smooth turnover to service staff

o   Protect company image by ensuring everyone practices sanitation, safety, and            alcohol control policies.

o   Help in server duties such as setting tables and refilling drinks.

o   Ability to provide discounts and or voids.

o   Compute and receive payments.

o   Monitor the whole area and ensure the comfort of every guest.

o   Setting up guests’ reservations



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Employer Research

Emerald Beach Resort
Is a Private Sector employer with 2 locations

Company Profile:
(Confidential)
20-49 employees
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Location/Work Site Information
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Compensation and Benefits
Salary Range: $12.66 - $20.00 Hour DOE (Depends on Experience) Benefits Provided: 401K, Dental, Flex-Time, Holidays, Life Insurance, Medical, Sick Leave, Vacation Other Benefits: Not Available
View what local employers are paying Dining Room and Cafeteria Attendants and Bartender Helpers
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Job Type and Required Hours
Full or Part Time: Full Time (30 Hours or More) Job Duration: Over 150 Days Type of Job: Regular
Day Shift
Evening/Swing Shift
Night/Graveyard Shift
Night/Graveyard Shift
 
Rotating Shift
 
Split Shift
Split Shift
 
Flexible Shift
 
12AM
6
12PM
6
Hours per Week:
Hours Not Specified

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Work Experience
Minimum Experience Required: 24 months
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Education and Training
Minimum Education Level Required: Associate's Degree Required License/Certification: No
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Skills Required
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Jobs Available

This section shows the number of job openings advertised online in St. Thomas, VI for Dining Room and Cafeteria Attendants and Bartender Helpers and for the related occupational group of Food Preparation and Serving Related Occupations on January 23, 2025 (Jobs De-duplication Level 2).
This table contains Occupation, and Job Openings
Occupation Job Openings
Dining Room and Cafeteria Attendants and Bartender HelpersBright Outlook Nationally 4
Food Preparation and Serving Related Occupations 30
BRIGHT OUTLOOK NATIONALLY
There were 4 job openings advertised online in St. Thomas, VI for Dining Room and Cafeteria Attendants and Bartender Helpers on January 23, 2025. There are also 30 job openings advertised online for the related occupation group of Food Preparation and Serving Related Occupations in St. Thomas, VI on January 23, 2025.
Source: Online advertised jobs data

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