WI3665458

1

Bachelor's Degree

Bachelors Degree

Unspecified

40

JOB REQUIREMENTS: Position Type : Full time Type Of Hire : Experienced
(relevant combo of work and education) Education Desired : Bachelor of
Commerce/Business Travel Percentage : 0% Job Description The world of
finance moves fast. At FIS, we\'re faster. Our teams are empowered to
learn, grow, and make an impact-in their careers and communities. We
deliver innovation that advances the way the world pays, banks and
invests. If you want to grow personally and professionally, we\'d like
to know: Are you FIS? About the Role: This role concentrates on your
knowledge of deposits and deposit functions within banking. Our most
successful team members have extensive banking background and understand
how banks serve their customers. This includes understanding how a bank
thinks about the products and services offered, to how the bank manages
operations and delivers a unique customer experience across the
customer\'s life cycle. About the Team: The Client Support team is a
highly collaborative organization that works together to help our
clients be successful. Our team is comprised of experienced bankers that
not only understand how to use our software, but how it applies to the
business of banking. We are focused on handling client issues, resolving
with urgency any errors they encounter. Most of our time is spent
helping clients with their inquiries; helping them to better understand
how to use our software so that they can best serve their customers.
What you will be doing: Handling customer inquiries and resolving
support issues such as: Financial transactions Operational controls
Operational compliance Statements and notices Provide expert, in-depth
product support to the customer. Recreating client issues in FIS test
environments to provide the best solution to the reported problem.
Anticipate next steps in what the client is trying to accomplish by
asking probing questions. Troubleshoot problems with\... For full info
follow application link. FIS is an equal opportunity employer. We
evaluate qualified applicants without regard to race, color, religion,
sex, sexual orientation, gender identity, marital status, genetic
information, national origin, disability, veteran status, and other
protected characteristics. The EEO is the Law poster is available here:
http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf For
positions located in the US, the conditions below apply. If you are made
a conditional offer of employment, you will be required to undergo a
drug test and background check (including criminal record check) ADA
Disclaimer: In developing this job description care was taken to include
all competencies needed to successfully perform in this position.
However, for Americans with Disabilities Act (ADA) purposes, the
essential functions of the job may or may not have been described for
purposes of ADA reasonable accommodation. All reasonable accommodation
requests will be reviewed and evaluated on a case-by-case basis.
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/B8440FE13BDE4233