Field Engineer, Imaging

GE Healthcare Healthcare International Category Services Early Career Job Id R4018506 Relocation Assistance No
Job available in 2 locations
  • Izmir, Türkiye, 35620
  • Remote, Türkiye

Back to search results
Previous job Next job
JOB DESCRIPTION

Job Description Summary

This role will be based in Izmir.

Field Engineer will be responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all equipment models for Imaging.

GE Healthcare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.

Job Description

Responsibilities
  • Key Responsibilities/essential functions include:
  • Technical: Maintains all models specific to a modality in the assigned area.
  • Electronic/Mechanical: Total system level trouble-shooting on complex multi-symptom problems.
  • Customer satisfaction: Daily interface with doctors and technicians on equipment status issues.
  • Acts to ensure satisfaction to primary customers.
  • Assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate to account team.
  • Business growth: Assists in the growth and direction of business in his/her geographic area.
  • Productivity: Responsible for Warranty and PMS contract cost control.
  • Administration: Responsibly completes all administration tasks on time. Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts.
  • Installation: Plays a leading role in complex and multifunctional rooms. Shares best practices.
  • Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.
  • Quality Specific Goals:
  • Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
  • Complete all planned Quality & Compliance training within the defined deadlines
  • Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization
  • Identify and report any personal quality or compliance concerns immediately to the Quality Organization
  • Ensure timely dispatch closure
  • Ensure completion of all field modifications instructions (FMI’s) within prescribed timeframe
  • Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible

Required Qualifications

  • Qualified to Degree level or equivalent knowledge or experience
  • Technical analytical skills
  • 2-4 years Field Services experience
  • Comprehensive knowledge of a specific modality or multi-modalities
  • Sought by others for guidance and advice
  • Proficiency in English
  • Ability to work independently with minimum direction
  • High work standards and quality
  • Initiative and motivation
  • Plans and organizes work effectively
  • Excellent communications, listening and interpersonal skills
  • Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs

EHS Specific Goals:

  • Comply with the Environment, Health & Safety (EHS) Policies and applicable laws and regulations.
  • Complete all mandatory EHS training. Actively participate in accident & incident investigation and follow up.
  • Maintain defined levels of housekeeping & ensure a clean, clear workplace and participate in EHS inspections. Identify and correct hazards and unsafe conditions.

    EHS Specific Goals:

  • Comply with the Environment, Health & Safety (EHS) Policies and applicable laws and regulations.
  • Complete all mandatory EHS training. Actively participate in accident & incident investigation and follow up.
  • Maintain defined levels of housekeeping & ensure a clean, clear workplace and participate in EHS inspections. Identify and correct hazards and unsafe conditions.

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

#LI-MA2

Additional Information

Relocation Assistance Provided: No

Close the popup
    

Get notified for similar jobs

Sign up to receive job alerts

Get tailored job recommendations based on your interests.

Similar Jobs

  • Field Engineer, Imaging

    GE Healthcare Category Services Posted Date 03/13/2025 Job Id R4020691 Location Istanbul, Türkiye, 34394

    Field Engineer will be responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all equipment models...

  • Field Engineer, Imaging

    GE Healthcare Category Services Posted Date 02/04/2025 Job Id R4018507

    As a Field Engineer in GE HealthCare you will be responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintai...

  • Service Delivery Specialist

    GE Healthcare Category Services Posted Date 02/27/2025 Job Id R4020277

    Service Delivery Specialist is responsible for driving service delivery, execution, dispatching and master planning processes to ensure customer satisfaction, problem resolution and operation excellen...

  • Service Business Operation Specialist

    GE Healthcare Category Services Posted Date 03/14/2025 Job Id R4020865

    You will do this by entering customer quotations/warranties/contracts in the Service ERP, ensuring timely and accurate billing of customers for contract, non-contract services and managing various com...

  • Field Engineer, Imaging

    GE Healthcare Category Services Posted Date 01/07/2025 Job Id R4016752 Location Istanbul, Türkiye, 34394

    Job Description SummaryField Engineer will be responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintainin

  • Field Service Engineer Apprentice

    GE Healthcare Category Services Posted Date 02/03/2025 Job Id R4018163 Location Athens, Attikí, Greece, 151 25

    Job Description SummaryGE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn

  • Digital Adoption Specialist SEE

    GE Healthcare Category Services Posted Date 03/19/2025 Job Id R4020072

    Solid problem-solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers). Proven professional business acume...

No recommendations found

Jobseekers Also Viewed

  • Field Service Engineer Apprentice

    Category Services Apprentice Posted Date 02/03/2025 Job Id R4018163 Location Athens, Attikí, Greece, 151 25

    Job Description SummaryGE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn

  • Service Center Coordinator

    Category Services Early Career Posted Date 02/06/2025 Job Id R4018736 Location Hoevelaken, Gelderland, Netherlands, 3871 MV

    Job Description SummaryPost Sales support of customer issue. In this role, you will execute within a well-defined operations framework and ensure compliance at all times. Collaborate with others to so

  • Biomedical Technician 2 - Cincinnati, OH

    Category Services Non-Salaried Posted Date 02/18/2025 Job Id R4019497 Location Remote, Ohio, United States of America, 99999

    Biomedical Technician that responds to service calls to evaluate, diagnose, perform repair/planned maintenance (PM) on progressively complex customer's biomedical equipment, and drives customer satisf...

  • MRI Field Engineer

    Category Services Early Career Posted Date 02/04/2025 Job Id R4018268 Location Remote, Gauteng, South Africa, 9999

    Job Description SummaryAs the MRI Field Engineer, you will be responsible for meeting the daily service repair needs of the customer’s equipment and driving customer satisfaction through Service Excel

  • Early Career Trainee, Clinical Education Specialist - Women's Health & X-Ray

    Category Services Apprentice Posted Date 05/09/2024 Job Id R4006885 Location Riyadh, Riyadh, Saudi Arabia, 11564

    Job Description SummaryAn Early Career Trainee will be trained over 24 months as a Clinical Education Specialist in WHXR. They will be responsible for delivering formal training on WHXR products and p

No recommendations found

How would you rate your experience popup