Come and be a part of history! Hotel Blackhawk; a hotel with a century of elegance, located in downtown Davenport, Iowa, is looking for a Food & Beverage Manager to lead at Bix Bistro, Rise coffeeshop and our bowling lounge. Join a team that knows how to have fun while working hard! A team that shares passion, perseverance and humility.
Guest Services: 60%
- Interacts with guests to obtain feedback on product quality and service levels
- Responds to and handles guest problems and complaints
- Observes service behaviors of employees and provides feedback to individuals and managers
- Assist with service during heavy meal times
Managerial Tasks: 20%
- Provides direction for all day-to-day operations
- Assist with recruitment, hiring, and training of all F&B staff
- Impose disciplinary action when necessary
- Conducts annual performance reviews for all F&B hourly staff
Administrative Tasks: 20%
- Keep a clean work area according to health and kitchen standards
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance
- Ensures property policies are administered fairly and consistently
- Manage inventory of all front of the house kitchen items, BDT, and Banquets
- Assist with the creation and implementation of new menu items
- Maintain a low labor cost
- Assist with scheduling all Bix, BDT, and Banquet employees based on occupancy, events, and employee status
- Attend all BEO, F&B, Culinary, and staff meetings
Ensures compliance with tip distribution, safe service of alcohol, food handling, and sanitation standards
This full time positions comes with a full benefit package after 90 days to include optional health benefits, supplemental insurances, company paid $50,000 life insurance, holiday pay, accrued PTO, travel discounts, meal discounts and more.
