You can make a difference in people’s lives every day. When you join UCLA Health, you’ll be working at an institution that provides leading-edge care to the people of L.A. and throughout the world. We provide our team members with the environment and support to do amazing work, because each and every one of them plays a vital role in our commitment to care.
As the Behavioral Health Associates (BHA) Director, you will provide leadership and direction for UCLA Health’s Behavioral Health Associates in support of primary care patients at UCLA Health. This role oversees the business and patient care support functions for all 15+ BHA clinical and administrative locations whether standalone or embedded within community UCLA Health clinics. With responsibility for 30 FTEs consisting of therapists and support staff as well as administrative management of an additional 10-15 psychiatrists, this role serves in an operational and strategic capacity with goals of excellence in patient care and provider experience for all Behavioral Health Associates sites within UCLA Health’s ambulatory footprint. You will work closely with operations, billing, finance, marketing, and HR to enhance operations and improve the overall patient experience and provide leadership for optimizing skills and resources for BHA providers. You will also oversee the administration of the Behavioral Health Network, a referral Network of affiliated community-based mental health providers. Additionally, you will work closely with UCLA Health stakeholders on coordination of care and offering additional access points for patients in need.
Key responsibilities include, but are not limited to:
· Overseeing clinical operations
· Ensuring compliance, patient satisfaction, patient safety and quality
· Monitoring clinic productivity, billing practices, audit requirements, equipment maintenance, and IT services
· Overseeing financial performance of the ambulatory and community practice
· Developing, executing and implementing strategic plans for expansion, monitoring access to care and patient needs within UCLA Health’s geographic footprint to ensure sufficiency of service
Duties also include daily operations management over multi-site locations, call center and patient access, financial and budgetary management, care coordination and communication, space management, clinical outcomes, quality and safety reporting, revenue cycle management, policy development and deployment, and all human resources needs. Salary Range: $105,200 – $250,600 Annual
|
|
- Clinical leadership, planning and change management skills
- Ability to demonstrate a high level of diplomacy in persuading and influencing a wide variety of people at various levels to achieve results
- Strong knowledge of industry standards and/or regulatory requirements
- Demonstrated ability to identify and analyze all pertinent information/data to make and communicate decisions to meet the unit’s current and future needs
- Ability to establish a culture of integrity within their unit and with those external to the units
- Excellent communication skills both oral and written
- Skill in analyzing information, problems, situations and procedures to define objectives, identify patterns, and formulate conclusions
- Skill in setting priorities, which accurately reflect the relative importance of job responsibilities
- · Ability to establish and maintain productive working relationships with providers and staff from various social, cultural and economic backgrounds
- Skill and experience in clinic operations management and developing/implementing process change.
- Ability to adapt and implement frequently changing procedures
EMPLOYMENT SCAM ALERT:
UCLA Health Recruitment is currently being targeted by scam artists through external job board sites. Review some tips in order to avoid becoming targeted. El reclutamiento de salud de UCLA actualmente está siendo atacado por estafadores a través de sitios de juntas de trabajo externos. Revisar algunos consejos para evitar ser apuntado.
“The environment is nurturing and fosters growth. When I come to work, I know what I'm doing matters.”
VINCENT, Sr. CLS Specialist, Toxicology
MONICA
I've been blessed to touch so many lives through my serving. It's a privilege to uplift other employees with words of encouragement and a smile.
SOZIT
The first thing i noticed when i joined the team was how everyone is very welcoming and friendly with supportive management. I did not feel like an outsider.
EDGAR
Once I joined, I knew UCLA Health was THE place to be due to the growth potential and training offered
RENE
If you want to grow professionally, this is the right place for you.
ERA
We are family here. We support each other. We collect together.
ELIZABETH
It’s so diverse and inclusive here. There’s always the opportunity to share your thoughts. It's a place where you feel you belong.
JERRY
Your career path at UCLA Health will enable you to follow a myriad of avenues and turns. It opens up a wide variety of opportunities.
ORLANDO
There’s a togetherness and higher level of commitment to teamwork at UCLA Health. We are several groups and teams that work together with a common goal which is to improve our patients experience.
DAVID
UCLA Health walks the walk and talks the talk! It's an incredible feeling to work for an organization that always puts the patient first. I am honored to work in full alignment with the UCLA Health Mission and Vision.
DR. ISLA GARRAWAY
UCLA has incredible resources and a team science approach. The ability to work with collaborative teams and access the amazing resources around campus is the best part about being at UCLA.
RADU
UCLA is very diverse in its personnel as well as its many research fields studied
JENNA
UCLA Health provides so many opportunities to exchange ideas, share moments and grow. I have learned a lot about team management and relationship building.
SHARON
I was looking for a job to further my career and continue to improve and learn as a therapist.
TARO
I have been blessed to be surrounded by supportive colleagues who aspire me to be the best version of myself.