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PRIMARY PURPOSE: - Support CSM and Team with all clerical functions
JOB RESPONSIBILITIES
Support as assigned
Assist with: - developing, motivating and maintaining a dynamic Customer Service Team
- organizing and participating in departmental event
Participate in daily departmental call
- actively participate in daily training
CS SharePoint administrator
-manage and maintain current files- Truck schedulers
- Customer Tank Product listing
- Customer Contacts
- Caustic Blending Verification
- Meter Readings
- Emissions Throughput Tracking
-develop new opportunities for the CS SharePoint
Maintain all records pertaining to the CS support team including but not limited to - shared Outlook contacts and distribution lists
- shared Outlook calendars
- monthly budget account management
- monthly customer billbacks
- coverage schedules
- ob descriptions and accountabilities
- procedures and policies
- training compliance
- cross-training efforts
- establish and maintain current customer contract files
Assist with onboarding new hires
Fuel Grade Ethanol tank truck data entry
Assist with tank car order generation and prep
Assist with DV process, tank car paperwork
Perform all tasks with accuracy
Develop and maintain a positive working relationship with external customers and internal KM departments
JOB REQUIREMENTS - Advanced Excel skills
- Advanced Power Point skills
- 1-3 year equivalent job experience in this area
- High school diploma or GED equivalent
Experience, Specific Knowledge, Certification, Licenses - DOT certification
- System oriented
- SAP, Galahad, Microsoft Office
Competencies/Skills - Team oriented
- Display respect for customers, co-workers & management
- Customer oriented
- Excellent organizational skills
- Excellent math skills
- Detailed oriented – must be able to work quickly, independently and accurately under pressure
- Ability to handle all job tasks in a confidential and professional manner
- Reliable, flexible, credible, confident, team oriented, high-energy, motivated, positive work ethics
- Commitment to provide reliable and on-time attendance
- Solid verbal, listening and written communication skills. Able to deal with a wide variety of people with tack, courtesy and professionalism
- Ability to work in a team environment and interact with support groups, supervisor and co-workers
- Ability to multi-task
Working Conditions - Able to work various hours and overtime to meet the demands of the business
- Able to respond to inquiries outside normal shift hours
- Able to lift 25 pounds
- Able to adhere to professional business casual dress code
Compensation:
$53,700 - $75,200
Job level and pay commensurate with experience and skill set.
Benefits:
Kinder Morgan, Inc. offers employees a comprehensive benefits package. Benefits offered for this position may include the following: health care benefits including medical, prescription drug, dental, and vision coverage; Flexible and Health Spending Accounts; Life and Accidental Death and Disability insurance; Supplemental Life and Accidental Death and Disability insurance for employee and dependents; retirement benefits including a 401(k) with employer and employee contributions and a company-funded pension plan; paid time off; paid parental bonding leave; paid holidays; a flexible work schedule and many voluntary benefit plans.
EQUAL OPPORTUNITY EMPLOYER STATEMENT: We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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