WI3642367

1

High School Diploma/GED

High School Diploma/GED Equivalent

Unspecified

40

JOB REQUIREMENTS: Position Type : Full time Type Of Hire : Experienced
(relevant combo of work and education) Education Desired : High School
Diploma Travel Percentage : 0% Job Description Are you curious,
motivated, and forward-thinking? At FIS you\'ll have the opportunity to
work on some of the most challenging and relevant issues in financial
services and technology. Our talented people empower us, and we believe
in being part of a team that is open, collaborative, entrepreneurial,
passionate and above all fun. About the team Our Virtual Back Office
(VBO) Solutions team provides services that allow customers to realize
increased operational efficiencies, improved speed to market, and
improved customer satisfaction in a cost-effective manner. Our VBO team
completes support for all the tasks that need to be performed in the
back-office to support loans. What you will be doing You will be
providing administrative processes support for routine \"back office\"
tasks such as client support processing, researching customer
loan-related questions/problems, and performing miscellaneous customer
and account maintenance as defined by client-specific procedures.
Routine decision-making is tightly defined, with greater latitude at
higher job levels, all the while focused on the efficient processing of
high-volume transaction-oriented assignments. Performs tasks to ensure
compliance with workgroup and client-specific procedures to further
guarantee adherence to service level agreements Performs customer and
account maintenance per reports, client workflow solution, postal mail,
or by direct instruction from immediate supervisor. Directs all work
requests from sources outside the department to immediate supervisor for
consideration and approval May research and resolve internal and
external customer-submitted and client-submitted account questions or
problems outside normal daily procedures Assists in tracking,\... For
full info follow application link. FIS is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color,
religion, sex, sexual orientation, gender identity, marital status,
genetic information, national origin, disability, veteran status, and
other protected characteristics. The EEO is the Law poster is available
here: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
For positions located in the US, the conditions below apply. If you are
made a conditional offer of employment, you will be required to undergo
a drug test and background check (including criminal record check) ADA
Disclaimer: In developing this job description care was taken to include
all competencies needed to successfully perform in this position.
However, for Americans with Disabilities Act (ADA) purposes, the
essential functions of the job may or may not have been described for
purposes of ADA reasonable accommodation. All reasonable accommodation
requests will be reviewed and evaluated on a case-by-case basis.
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/3C3406A0A55641D0