Job DescriptionIn 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.
We're seeking an Associate People Operations Generalist to provide key support for the People Operations and PeopleGO team (Shared Service Center) functions at Smartsheet. This position will assist with the new hire onboarding and offboarding processes, administration of Human Resources Information Systems (Workday), and process improvement projects to improve the way People & Culture operates. You will have a history of supporting employees while promoting a great employee experience. You will be part of the People Operations & Experience Team and will report directly to the Sr. Manager, People Operations.
You Will:
Coordinate the administrative process of the employee life cycle, including onboarding, personnel file management, employee inquiries, and offboarding.
Assist with transition of People & Culture administrative tasks into the PeopleGO Shared Services team scope under the direction of the Sr. Manager or Team Lead.
Partner with the PeopleGO team to ensure employee inquiries related to HR, Compensation, Payroll, Benefits, etc. are answered promptly and correctly via FreshService ticketing system. Act as an Tier 2 escalation point as needed with employee requests.
Act as a knowledgeable team member for certain regions' or entities' policies and standard procedures where Smartsheet employees reside (EMEA, APJ, Americas, etc.), with some general knowledge of all entities.
Maintain documentation for internal processes as well as employee self-service materials.
Support operating procedures and business processes within Workday or other people systems, ensuring data integrity
Partner with the People Process Improvement team to continuously improve the Workday infrastructure to automate processes, implement web-based self-service features, and minimize administrative overhead
Support other teams within People & Culture and the organization, such as Workplace Services, with special events, projects, or tasks.
Be a Smartsheet Cultural Ambassador by recognizing and developing the culture of Smartsheet while continuing to champion the core Smartsheet values
You Have:
1+ years of direct experience in a HR setting
Exhibit a passion for working with various employees and an ability to understand new HR concepts
Proven ability to move the company forward by applying new ideas to generate solutions and approaches
Demonstrate, promote, and reinforce an uncompromising commitment to high standards of ethical behavior
Display flexibility and willingness to take on new responsibilities to assist with various projects as needed
Model a determined focus and will to succeed that is contagious; handle adversity well, recover quickly, and sustain drive over the long haul
Bachelor's degree strongly preferred
Advanced level of proficiency using Microsoft Office and Google for Work
Perks & Benefits:
HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees
Equity- Restricted Stock Units (RSUs) for eligible roles
Lucrative Employee Stock Purchase Program (15% discount)
401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
Monthly stipend to support your work and productivity
Flexible Time Away Program, plus Incidental Sick Leave
US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
US employees receive 12 paid holidays per year
Up to 24 weeks of Parental Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to LinkedIn Learning online courses
Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
Teleworking options from any registered location in the U.S. (role specific)
Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity and some roles may be eligible for a RSU stock grant upon accepted offer.
California & New York: $64,800 to $91,800
All other US States: $60,000 to $85,000
Get to Know Us:
At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. We're looking for people who are driven, authentic, supportive, effective, and honest. You're encouraged to apply even if your experience doesn't precisely match our job description-if your career path has been nontraditional, that will set you apart. At Smartsheet, we welcome diverse perspectives and people who aren't afraid to be innovative-join us!
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, and Australia. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Costa Rica, and Germany. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. We’re looking for people who are driven, authentic, supportive, effective, and honest. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we welcome diverse perspectives and people who aren’t afraid to be innovative—join us!