WI3661190

1

Vocational Degree

Associate Degree

Unspecified

40

JOB REQUIREMENTS: Job Details Job Location Onalaska, WI-Onalaska
Branch - Onalaska, WI Position Type Full Time Description POSITION
SUMMARY Responsible for leading the day-to-day activities of the branch.
Responsible for directing operational soundness and referral efforts of
the front line. Primary individual responsible for leading and managing
the Verve experience in the branch. POSITION RESPONSIBILITIES Branch
Leadership Lead and supervise the branch service team to achieve
established goals. Build a cohesive and effective team through coaching
and developing team members in a motivating environment. Ensure that a
positive member experience is consistently delivered. Lead day-to-day
branch operations through effective decision making based on policies
and procedures. Build effective relationships in the branch using
emotional intelligence and critical thinking skills. Maintain control
over audit procedures to ensure compliance with controls. If weaknesses
are identified, report them to leadership. Maintain subject matter
expert status of Verve\'s products and services to serve the branch team
and members. Foster and maintain an atmosphere of solutions, innovation,
and continuous improvement. Share ownership with the Senior Area Manager
on branch performance. Actively contribute to the success of the Credit
Union by working positively with teammates and supporting achievement of
organizational goals. Support and maintain a cross-selling environment
within the branch. Responsible for scheduling branch service team
members. Will function in a Member Advocate role, especially times of
peak scheduling, absences or staffing shortages. Maintain ongoing
communication with leadership by informing them of all pertinent
problems, irregularities, new developments, and changes. Offer
improvement suggestions or any other changes. Demonstrate the Credit
Union\'s philosophy and culture in all interactions with members,
prospective members, and team member. Additional duties as assigned.
Qualifications EDUCATION AND EXPERIENCE Associate degree (A.A.) or
equivalent from a two-year college or technical school; Related work
experience may substitute for education. At least two or more years of
leadership experience. Must have the ability to travel between locations
as needed. KEY COMPETENCIES Superior communication skills to effectively
listen and disseminate information. Demonstrated or potential ability to
supervise operations, train, and coach team members. Experience with
member/customer service operations to include the understanding of
effective member service philosophy. Demonstrated sales and public
relations skills, practical knowledge of sales techniques and processes,
and\... For full info follow application link. All qualified applicants
will receive consideration for employment without regard to race, color,
religion, gender, national origin, age, sexual orientation, gender
identity, disability or veteran status \*\*\*\*\* APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/DCFA689CBBA84F8B