Coordinator, Imaging Operations (1st Shift)

Job Description:

We are looking for a highly organized and detail-oriented Coordinator/Senior Executive to support our Operations team. This role involves overseeing the daily operational activities, ensuring the efficiency and smooth running of processes, and coordinating with internal teams to meet business objectives. The ideal candidate should be proactive, have excellent communication skills, and be capable of handling multiple tasks simultaneously in a fast-paced environment.

Key Responsibilities:

• Assist in coordinating and overseeing daily operations involving a team of 30-100 members.

• Monitor and report on key operational metrics to track performance and identify areas for improvement.

• Coordinate with internal teams to ensure the timely delivery of goods/services as per business requirements.

• Support in the implementation of operational policies and procedures to ensure efficiency and consistency across processes.

• Communicate with various departments to resolve operational issues and ensure optimal workflow.

• Oversee the scheduling and planning of operational activities, including workforce planning and resource allocation.

• Assist in managing inventory levels, ensuring accuracy, and supporting stock replenishment activities.

• Help streamline operations and identify areas for process optimization and cost reduction.

• Ensure compliance with operational standards, policies, and safety regulations.

• Participate in daily/weekly operational meetings, providing updates on progress, challenges, and resolutions.

• Support the team in handling customer inquiries, ensuring quick resolution and maintaining high service standards.

• Provide administrative support, including maintaining records, generating reports, and handling correspondence related to operations.

Skills, Qualifications, and Experience:

• GED /High school diploma is required

• Proficiency in MS Excel, PowerPoint, Google Sheets, and Docs; familiarity with MIS reporting tools like Google Data Studio is an advantage.

• Strong organizational and multitasking skills with attention to detail.

• Excellent communication, interpersonal, and presentation skills.

• Problem-solving mindset with a focus on process improvement and teamwork.

• A minimum of 5 years of experience in coordination or related roles; experience in Banking, Insurance, BPO, or Back Office is preferred.

• Ability to work extra hours before or after scheduled shift time if deemed necessary.

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0086079