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Technical Service Specialist

Location Japan - Tokyo Category Customer & Technical Support
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JOB DESCRIPTION

MAIN PURPOSE OF ROLE

• Experienced professional individual contributor that works under limited supervision.

• Applies subject matter knowledge in the area of Medical Device Field Service.

• Requires capacity to apply skills/knowledge within the context of specific needs or requirements.

MAIN RESPONSIBILITIES

• As the Experienced professional in the Medical Device Field Services Sub-Function, possesses well developed skills in technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations.

• Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinative product solution.

• Assesses product needs in accordance with customer specifications.

• Conducts technical training and product briefing with customers, vendors and company representatives.

• Acts as local on-site representative to customer's organization.

QUALIFICATIONS

Associates Degree (± 13 years)

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Job Id 31108969 Location Japan - Tokyo Medical surveillance Not Applicable Division CRLB Core Lab Travel Not specified Additional Location Significant work activities Not Applicable

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