Business hours of operation: Monday to Friday, 8:00am to 5:00pm. 

GENERAL DESCRIPTION

Performs routine case management services. Work involves developing and maintaining long-term contact with clients, client families, and service providers for medical, social, educational, and related service needs. May coordinate the work of other staff. Works under moderate supervision with limited latitude for the use of initiative and independent judgment.
EXAMPLES OF WORK PERFORMED

• Interviews clients or their authorized representatives to gather information to assess service needs.

• Develops and implements service plans to meet client needs.

• Coordinates service provider activities.

• Provides ongoing case management and serves as a liaison between clients, client families, and service providers.

• Identifies problem areas and service gaps.

• Documents case records.

• Assists supervisor in identifying areas that are barriers to services for clients.

• Assists management on policy and procedures changes by providing recommendations.

• May coordinate the work of other staff.

• Performs related duties as assigned.

GENERAL QUALIFICATION GUIDELINES

Experience and Education:
Experience in social work. Graduation from a standard senior high school or equivalent is generally preferred. Experience and education may be substituted for one another.

Knowledge, Skills and Abilities:

• Knowledge of community resources; of case management delivery systems; and of program policies and procedures.

• Ability to communicate effectively; to assess client needs; and to coordinate client services.

SPECIAL REQUIREMENTS
Will require in-region and out-region travel; will be required to attend workshops and training that will require overnight lodging and carpooling; must have current driver's license and proof of vehicle insurance for approved travel. 

EO Employer!