WI3813688

1

High School Diploma/GED

High School Diploma/GED Equivalent

$53200 + yearly

Unspecified

40

JOB REQUIREMENTS: At T-Mobile, we invest in YOU! Our Total Rewards
Package ensures that employees get the same big love we give our
customers. All team members receive a competitive base salary and
compensation package - this is Total Rewards. Employees enjoy multiple
wealth-building opportunities through our annual stock grant, employee
stock purchase plan, 401(k), and access to free, year-round money
coaches. That\'s how we\'re UNSTOPPABLE for our employees! Job Overview
The Retail Associate Manager works in partnership with the Store Manager
to lead and develop the store team in order to deliver T-Mobile\'s
aspirations of earning a place in our customer\'s hearts and Mobile
Expert success. Job Responsibilities: Customer: \* Responsible for
infusing every store\'s Mobile Experts with a passion for T-Mobile\'s
Manifesto by thoroughly orienting and grounding them to a standard of
Loving Our Customers. \* Ensure that every need the customer has when
coming into the store is met and that employees\' build the customer\'s
confidence by making their experience comfortable, simple and by solving
the whole problem. \* Complete observations of Mobile Experts\'
interactions with customers, including feedback, to be used in
development, training & coaching conversations. \* Effectively manage
customer wait time. Keep current on products, services and promotions.
Owner: \* Lead by example, staying up to date on the latest products,
services, training and leadership best practices to remain an expert
resource to the team. Interact directly with Mobile Experts to ensure
they meet and/or exceed defined, monthly success measurements completing
assigned training on time. \* Assist in maintaining the quality of the
overall store environment and adhere to national plan-o-gram standards.
Use visual displays and interactive devices effectively. Keep visual
displays and devices current. Assist in the execution of Retail Methods
& Procedures. \* Ensure team knowledge of store systems. Ensure that
teams are knowledgeable about corporate and store communications.
Deliver financial results based on key performance indicators. Identify
ways to manage and control store expenses. Manage discounting and
credits. Education: High School Diploma/GED\... For full info follow
application link. EOE Statement We Take Equal Opportunity Seriously - By
Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All
decisions concerning the employment relationship will be made without
regard to age, race, color, religion, creed, sex, sexual orientation,
gender identity or expression, national origin, marital status, veteran
status, the presence of any physical or mental disability, or any other
status or characteristic protected by federal, state, or local law.
Discrimination or harassment based upon any of these factors is wholly
inconsistent with our Company values and will not be tolerated.
Furthermore, such discrimination or harassment may violate federal,
state, or local law. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/3340DFD498D24FC9