Salesforce Loyalty Management Tech Lead

Insight Global is looking for a Salesforce Loyalty Management Technical Lead for one of our lead banking clients. This candidate will be responsible for overseeing specific projects within Loyalty Management to simplify and distill business and technical complexity into manageable components in order to complete design documentation and assist with/review architecture blueprints. This role will focus on deliver effective and efficient solutions ensuring that the project deliverables are on time, within budget, and adhere to the corporate quality and security standards while mentoring junior team members to enhance skills and perform code walkthroughs with developers and designers.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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-10+ years IT experience
-3+ years experience designing/operating/supporting Salesforce Loyalty Management
-Expertise building flows and DPE logic within Loyalty Management.
-Comfortable designing data models and building ER diagrams
-Familiar with APEX code having been an APEX developer previously
-Leveraged CI/CD pipelines previously to manage change from development through production
-Expertise executing performance testing and optimizations/scaling as needed
-Experience with Salesforce Connect integrations with other Salesforce products

-Prior experience working with Marketing organizations
-Experience with Loyalty Management Referral Management package
-Hands on experience with Salesforce Customer Data Cloud (CDC/CDP) and Salesforce Marketing Cloud Personalization/Engagement (MCP/MCE)
-Knowledgeable with Salesforce licensing, especially those licenses aligned to Loyalty Management
-Understands Mulesoft integration techniques

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.