Effective Date: 08/22
I. JOB SUMMARY/RESPONSIBILITIES:
• Performs administrative and related patient care functions and activities to support the physician practice as assigned.
• Performs duties in compliance with regulatory requirements and in accordance to established policies, procedures and regulations.
II. TYPICAL PHYSICAL DEMANDS:
• Continuous: lifting to ½ pound, seeing, hearing, speaking, grasping, fingering.
• Frequent to continuous: sitting, standing, walking, bending/stooping below waist level, squatting, twisting, reaching above, at and below shoulders, repetitive arm/hand motion, lifting up to 10 pounds.
• Occasional: kneeling, crouching, climbing, walking on uneven ground, horizontal lift/carry up to maximum of 50 pounds with assistance, floor to waist up to 35 pounds and pushing/pulling maximum weight of 50 pounds of force.
• Operates computer and various office and medical equipment.
III. TYPICAL WORKING CONDITIONS:
• Exposed to chemicals, blood/body fluids and communicable diseases.
• Work environment can be fast-paced and hectic.
• May require interisland travel to assist satellite clinics.
IV. MINIMUM QUALIFICATIONS:
A. EDUCATION/CERTIFICATION AND LICENSURE:
• Must meet one (1) of the following:
o Completion of program/degree in one (1) of the following: Medical Assistant, Nursing Assistant, Emergency Medical Technician, Licensed Practical Nurse or Registered Nurse; OR
o Nursing Student having completed a semester of clinical fundamentals and a pharmacology course; OR
o Six (6) months of direct patient care experience (preferably in a physician practice setting) or six (6) months of administrative medical office experience in any one (1) of the following areas: patient access or admitting, registration, scheduling, insurance verification (preferably in a physician practice setting).
• Current CPR certification at BLS/HCP level.
B. EXPERIENCE:
• Experience to demonstrate knowledge and familiarity with computers and automated systems.
• Demonstrated ability to read, write, speak and understand English.
• Depending upon area of assignment, experience comparable to a Patient Service Representative in a hospital may be preferred.