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Professional Services Consultant
Date Posted: 04/24/2024
Job #: 3060387
Location: Denver
We are seeking a skilled and experienced Mimecast Professional Services
Consultant to join our team. In this role, your primary responsibilities
will include presenting, and implementing Mimecast's Professional Services
offerings for our customers. As a PS Consultant, you will begin to build
strong relationships with our Support, Product Management, Engineering,
Customer Experience, and Sales Teams, contributing to the ongoing success
of our products.
What You'll Do
Assist customers in implementing Mimecast Services and ensure successful
deployment
Support email archive migrations from different email archive solutions
Escalate and track issues and feature requests with the Mimecast Support and
Product Development teams
Identify opportunities for upselling additional products and services
Collaborate with cross-functional teams to meet customer needs
What You'll Bring
Proficiency in IT administration and support of Microsoft Exchange on prem,
...
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