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Field Service Technician IV
Date Posted: 03/22/2025
Job #: 3570988
Location: Denver
About Rivian
Rivian is on a mission to keep the world adventurous forever. This goes for
the emissions-free Electric Adventure Vehicles we build, and the curious,
courageous souls we seek to attract.
As a company, we constantly challenge what's possible, never simply
accepting what has always been done. We reframe old problems, seek new
solutions and operate comfortably in areas that are unknown. Our backgrounds
are diverse, but our team shares a love of the outdoors and a desire to
protect it for future generations.
Role Summary
The Field Service Technician IV will be responsible for overdelivering on the
internal and external customer experience at our service locations. The ideal
candidate will possess the technical acumen and the ability to provide a
strong level of customer service. If you're able to think quickly on your
feet, have a go-getter attitude, possess great communication skills, and
have a passion for adventure, then we want you on the team. You will be
working with our internal partners every day to assist with service needs and
coordinate with our Service, Vehicle and Delivery Operations, and Field
Service Engineer teams. This role will require a dynamic and resourceful
leader with excellent oral and written communications skills, who will
foster cross functional interaction and champion a culture of continuous
improvement to support Service teams and customers within a Service center. To
be successful in this role, you must have a customer-first approach,
...
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