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Practice Lead ENT - Beachwood Job in Beachwood, Ohio US

Job Summary

Company: University Hospitals Health System
Location: Beachwood, OH
Industries: Government and Military
Job Type: Full Time; Employee
Years of Experience: Less than 1 Year
Job Reference Code: 78674479

Practice Lead ENT - Beachwood

About the Job

Description

Oversees daily functioning of all operational systems in office. Ensures implementation of business policies and
procedures for the daily operations of the office.
Sets daily operational/patient priorities, evaluates daily work flow and assigns work. Ensures that duties are
carried out according to UHMSO policy and procedures. Submits vacation requests for approval to Supervisor or
Administrator. Notifies the Supervisor or Administrator of coverage requirements and escalates overtime needs
to Supervisor or Administrator. Validates employee schedule time worked in Kronos.
Orients and trains new and current staff on office protocols and job responsibilities. Coaches staff to maximize
patient throughput. Maintains documentation related to employee performance and communicates performance
related issues to Supervisor/Administrator. Provides performance feedback of staff to Supervisor/Administrator
for annual review.
Promotes, builds and ensures positive customer relationships at all levels within the practice. Troubleshoots and
resolves issues. Updates supervisor/administrator of significant activities.
Assesses and resolves all third party payors and patient billing issues using appropriate resources within the
UHMSO. Delegates and prioritizes daily work activities of the billing staff.
In collaboration with providers' orders medical and office supplies based on business needs. Tracks, collects, and
maintains data to maximize business efficiency.
Other duties as assigned.

Equal Opportunity Employer – minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

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