WI3668001

1

High School Diploma/GED

High School Diploma/GED Equivalent

$0.01 + yearly

First Shift (Day)

40

JOB REQUIREMENTS: DUTIES & RESPONSIBILITIES: Monitors market
developments in terms of sales of services in the different countries in
its geographical area Constantly identifies the needs of dealer networks
and direct customers, both in terms of tools and offers, in order to
transmit a regular synthesis to the teams in charge of developing the
Service Coordinates and plans all the service launching and marketing
service actions in his area. Works with dealer services and direct
customers to constantly improve the organization and the sale of
Service. To this end, he/she provides assistance and advice to the
dealer and direct customer services teams in implementing the S&S
policy. In collaboration with S&M, he/she sets up an annual action plan
for the sale of the Service, and regularly monitors it. As available,
you\'ll participate in commercial operations, trade fairs, dealer\'s
open house etc (role of product expert in the trade of service). It
animates the launches of the new services. Ensures the good diffusion,
within the teams in charge of selling the services (Sellers machine and
Sellers Service) of all the support placed at their disposal: IT tools,
marketing materials, file Service, argument, etc. Trains the network on
the subject \"sales of service\" Maintains his level of knowledge in
relation to product developments, IT system, management, service
offering by proposing to its hierarchy the training in line with its
function. Participates in conception and the follow-up of the machine in
collaboration with the product marketing and the concerned dept. design,
Quality, Commercial. For all the subjects under the responsibility of
the Service Development (Contracts, Second-hand, fleet management, TCO,
telematics, diagnostics) he/she is the privileged interlocutor with all
the dept. of the CEP division. May be given responsibility for driving
some S&S project in his area \*\*\*\*\* OTHER EXPERIENCE AND
QUALIFICATIONS: EXPERIENCE: Project and team management Customer support
experience is essential Must have a good knowledge of operation and
function of a dealership. You have already managed fleets of machines or
vehicles in general You have already used a business intelligence tool
Customer and service orientation Good oral and written communication
Very good interpersonal skills, teamwork, pedagogy Analytical spirit and
force of proposal Dynamic, rigorous and autonomous A second language
would be appreciated EXPERTISE: Priority and risk management Google +
suite ability to learn new tools Rigorous and team spirit \*\*\*\*\*
APPLICATION INSTRUCTIONS: Apply Online:
https://careers.manitou-group.com/job-invite/42658/

Attn: Human Resources - MANITOU EQUIPMENT AMERICA, LLC
1 Gehl Way
WEST BEND, WI 53095