10 results for Desktop Support Analyst in Des Moines, IA

Desktop Support Analyst We are on the lookout for a proficient Desktop Support Analyst to join our team located in West Des Moines, Iowa. The role is centered around offering technical support within the business, focusing on the maintenance of hardware, software, and mobile devices. This position offers a long-term contract employment opportunity within the IT industry. Responsibilities:• Handle the accurate and effective processing of break/fix incidents and move/add/change requests.• Perform regular checks on systems to ensure operation efficiency and accuracy.• Oversee the installation, maintenance, and updates of PC hardware and software.• Establish a clear line of communication with stakeholders, providing updates on status, risks, quality, and operations.• Troubleshoot and resolve issues related to PC hardware such as laptops, desktops, and mobile devices.• Identify areas for improvement, escalate when necessary, and provide suitable recommendations.• Utilize expertise in the Windows 10/11 operating system to troubleshoot software issues.• Leverage strong analytical skills to make decisions, use independent judgment, and establish priorities.• Effectively manage multiple initiatives concurrently, while maintaining attention to detail.• Demonstrate excellent verbal and written communication skills in all aspects of the role.

IT Support Specialist We are seeking a skilled IT Support Specialist to join our client's team in Indianola, Iowa. This is a long-term onsite contract role offering the opportunity to work hands-on with a variety of technologies in a dynamic and collaborative environment. Key Responsibilities:<ul><li>Provide responsive technical support for hardware, software, and network-related issues.</li><li>Troubleshoot and resolve end-user issues related to Office 365 and other enterprise applications.</li><li>Manage Active Directory: user account creation, permission management, and updates.</li><li>Support basic network infrastructure: server configuration, structured cabling, and Meraki device maintenance.</li><li>Monitor and manage backup systems to ensure data security and recovery readiness.</li><li>Address support tickets with a strong focus on customer service and timely resolution.</li><li>Deliver deskside and remote support for workstations, laptops, and mobile devices.</li><li>Collaborate with IT team members to resolve complex issues and share technical insights.</li><li>Provide Tier 1 and Tier 2 support, escalating more advanced issues when appropriate.</li></ul>

Help Desk Technician We are offering an opportunity for a skilled Help Desk Technician to join our team in AMES, Iowa, United States. This role will be instrumental in our high-tech engineering industry, where you will be working on a variety of tasks including troubleshooting network issues, handling high-volume data entry, and providing superior customer service. This is a long-term contract position that does not require relocation as it is based in AMES, Iowa. Responsibilities: • Troubleshoot and resolve a variety of Windows environment issues • Assist end-users with networking, IP addresses, routers, hookups, and connectivity problems • Provide excellent customer service and respond to inquiries in a timely manner • Utilize ticketing systems to track and resolve issues effectively • Conduct basic network troubleshooting and maintain network hardware • Manage high-volume data entry tasks with accuracy and efficiency • Collaborate with team members in a fast-paced, dynamic environment • Monitor customer accounts and take appropriate actions when necessary • Document all actions and solutions for future reference • Contribute to the growth and success of the team by sharing knowledge and skills.

SAP FICO/SAP S/4HANA Analyst USC or GC onlySponsorship not availableHybrid: 2-3 days/onsite in Des Moines, IA Looking to take your SAP career to the next level?! Come join our dynamic clients thriving team as a SAP FICO/ SAP S/4HANA Analyst! In this role, you'll play a pivotal role in maintaining and enhancing cutting-edge processes within an advanced SAP S/4HANA ERP environment. This is your chance to be part of a talented team of accounting, finance, SAP security, and basis professionals, translating complex business challenges into efficient, streamlined solutions. As the SAP FICO/SAP S/4HANA Analyst, here’s how you’ll make an impact:<ul><li>Configure and support key financial processes in SAP FICO while maintaining a deep understanding of SAP S/4HANA workstreams.</li><li>Drive process improvements by identifying gaps, optimizing system functionalities, and documenting scalable solutions.</li><li>Lead the design, testing, and implementation of financial solutions to advance business performance.</li><li>Build and maintain critical master data, such as General Ledger (GL) accounts, profit centers, and other key financial data values.</li><li>Improve user experiences by developing intuitive tools and robust enhancements that promote adoption.</li><li>Address urgent, complex issues while managing a variety of business-sensitive priorities.</li></ul>For immediate and confidential consideration, send a current resume to Kristen Lee on LinkedIn or apply directly to this posting today! Here, your contributions will not go unnoticed. This is your opportunity to drive impactful change in a forward-thinking team that values your technical insights and supports your career goals. You’ll enjoy a competitive compensation package paired with growth opportunities designed to help you excel in your field. If you’re ready to leverage your expertise in SAP FICO and S/4HANA, and grow in a collaborative, tech-forward environment, apply today!

Infrastructure Lead / Tech IT Manager PERM Direct Hire IMMEDIATE INTERVIEWPERMANENT POSITION ! Technical Hands-On Infrastructure Lead (Direct Hire PERM)* HANDS ON TECHNICAL POSITIONDAILY WORK ONSITE in the Des Moines Office IOWA AREA.*** For immediate and confidential consideration, please send a message to CARRIE DANGER on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. *** Salary up to $125K. PLUS A 5% BONUS = 130K total comp. IF you would LOVE a leadership position but NOT sacrifice AND Let your current technical skills than this position is for you! Lead a SMALL team PLUS remain technical long-term !! Need ability to be comfortable ‘In the Weeds’ / Technical Day to Day of the IT organization, being hands-on. REQUIRED TECHNICAL SKILLS: Systems administration – VMware, Mid to Large size server management, Networking / Network Engineering – Cisco Meraki experience and Routers, Switches, and firewall experience, O365, Active Directory, & Nutanix is HUGE, general support skills. This is a Permanent Direct Hire Technical Hands On Infrastructure Leader position in the Des Moines IOWA area up to $125K. You must reside in the Des Moines area. You must have Current Technical Infrastructure experience, Technical current HANDS-ON skills in both Server infrastructure, Networking, and previous Lead experience. You will be hands on technical and you will be you will be a difference maker in working with the infrastructure team.What You Will Need to Be Considered for this IN OFFICE / ONSITE Technical Hands-On Infrastructure Lead Position: • Current Tech experience. You will remain technical long-term. • Lead a small team of up to 4 technical Direct Reports• CURRENT Hands-on Infrastructure experience – Current Technical skills with VMware, Server support / Windows, O365, Exchange OnLine, V-Sphere, Azure and SAN Storage, PLUS Networking including Cisco Switches & Routers, and Cisco Meraki. Hypervisor technology / Nutanix is a plus! Powershell Scripting is a Plus. • O365 and Cloud experience•Veam MUST HAVE BOTH Networking & Systems Administration• Strong Project management skills. Proven ability to take ownership & drive to solution!• Financial and Vendor procurement / Purchasing knowledge!• All engineers do some level of support. • Proven track record of Developing & Mentoring technical Staff. You must have Technical enough skills to UPSKILL a Technical Team, and address the technical gaps. If you know of anyone who you would recommend for this opportunity or others, referral bonuses paid upon placement of the referral! Full time Technical Hands On Infrastructure Leader PERMANENT DIRECT HIRE position to $115K - $125K plus 5% Bonus - $130K. DIVERSITY WELCOMED! For immediate and confidential consideration on this Direct Hire position or other permanent IT opportunities in the Des Moines OR Iowa area, please call CARRIE DANGER, SVP at My Direct Office #: 515-259-6087, or e-mail resume confidentially to Carrie Danger – email address on my LinkedIN Page! position in the Des Moines IOWA area up to $125K. You must reside in the Des Moines area.

Business Systems Analyst (Data Integration Projects) We are seeking a Business Systems Analyst focused on Data Integration Projects to join our team in WEST DES MOINES, Iowa. As a Business Systems Analyst, you will be responsible for understanding and documenting business and technical needs, working closely with both business and technology stakeholders. This role offers a contract to permanent employment opportunity. Responsibilities: • Elicit, analyze, and document business and technical needs for Data Integration projects • Support small-sized projects in the realm of Data Integration • Increase business acumen through active learning and application • Facilitate interviews and discussions with business and technology stakeholders • Develop and maintain relationships within assigned project teams • Gain a basic understanding of annuity concepts and apply this knowledge as needed • Tailor communication to suit the audience, ensuring clear and effective message delivery • Encourage and assist team members in recognizing the need for change • Develop skills to create business and functional requirements, producing necessary artifacts.

Jr. API Integration Specialist Exciting Jr. API Integration Specialist Role at a Premier Tech-driven Company Join us at our trailblazing tech-focused client for an exhilarating career as a Junior API Analyst! Located in West Des Moines, IA, our premier client, along with their extensive partner network, is offering a fantastic opportunity to kick-start or advance your career in tech! If you have a strong understanding of APIs and the technical aptitude and background to integrate new APIs into dynamic existing applications, apply today! Please send a current resume to Kristen Lee on LinkedIn or apply directly to this posting today! In this pivotal role, your primary focus will be to code new APIs, cultivate relationships with new partners, and broaden the corporate footprint amongst provider partners. We invite ambitious individuals, eager to progress with our company, to grab this superb opportunity! Responsibilities:1. Leading the integration of innovative APIs for application usage.2. Cooperatively tackling the intricacies of APIs.3. Building productive relationships with our partner companies for seamless API integration and problem-solving.4. Partnering with our devoted development team to upgrade system procedures.

IT Infrastructure Manager Position: IT INFRASTRUCTURE MANAGER -- DIRECT HIRE Location: DES MOINES, IA -- ONSITE Salary: $100,000 - 130,000 + EXCEPTIONAL BENEFITS *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. *** Continue to keep your technical skills sharp and manage a small team at the same time. Our client company is seeking a hands-on IT Infrastructure Engineer who has hands on and recent experience with network, systems, security and desktop administration and trouble shooting. This positions also requires prior formal administrative leadership experience. Great opportunity to balance hands-on while managing a small team and mentoring others. You will get to do both and never have to choose between one or the other. Keeping your hands-on technical skills fresh and relevant, keeps you up to date and continuing to learn and grow in your first passion for IT. Secondarily, you will have the opportunity to help mentor and guide a small team as well. Fantastic opportunity to balance both and continue to elevate your skills in both areas while being recognized and rewarded. Responsibilities: 1. Establish and maintain a powerful network of servers and infrastructure devices. 2. Manage software/hardware installation, system performance monitoring, and data center operations. 3. Dabble in project implementation and support IT solutions. 4. Safeguard voice/data communication infrastructure. Key Qualifications: • Expertise in Azure, 365, VMware, Nutanix, Active Directory, Cisco Meraki, and more. • Able to independently navigate IT logistics and procurement. Get ready to continue to grow career and embrace innovation in IT network systems! Apply right away! *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***

Chief Technology Officer (CTO – Verticalized AI Focus) We are seeking a dynamic, hands-on Chief Technology Officer (CTO) to guide the technical evolution of a cutting-edge Verticalized Artificial Intelligence (AI) platform. This pivotal role encompasses advancing AI applications tailored to specific industries, emphasizing trust, scalability, and market impact. If you are a seasoned founder, technical innovator, and someone who thrives in the “zero-to-one” phase of product development, this opportunity is ideal for you. Key Responsibilities:<ul><li>Team Leadership: Act as a "player-coach," leading by example with hands-on coding and effective mentorship to build and scale a high-performing engineering team.</li><li>Technical Execution: Own the design, development, and scalability of the product stack, ensuring clean, efficient, and reliable software architecture. Stack includes Python and React, among others.</li><li>AI/ML Expertise: Deliver expertise in machine learning and deep learning models, operationalizing AI solutions within IoT-driven environments. Experience working on wireless sensing, low-level hardware integration, and device drivers is highly preferred.</li><li>Product Ownership: Champion the creation of robust back-end services, APIs, and real-time data processing models to support privacy-first applications.</li><li>Collaboration: Partner with our Chief Scientist (a PhD inventor with multiple patents) to commercialize the product from the ground up.</li><li>Market Facing: Represent the company at conferences, share technical advancements publicly, and collaborate directly with customers.</li></ul>This role involves developing revolutionary technology with widespread applications across school safety, asset management industries, and smart building solutions. The ideal candidate will resonate deeply with our mission to create transformative, privacy-first safety measures for children and families. Cultural Fit & Compensation: We're searching for candidates intrinsically motivated by mission-driven work, who connect with our vision of creating safer environments. Individuals accustomed to small, agile teams and early-stage iterations will thrive here.<ul><li>Compensation: $200,000 annually with 5% equity ownership.</li><li>Other Details: The role begins immediately. Candidates will sign an NDA prior to interviews due to the stealth nature of the company's operations.</li></ul>Easy alignment for the right candidate Ideal applicants will have a demonstrable record of wireless sensing experience, device utilization, and scalable edge systems development. You're technically versatile, market-facing, and committed to the long-term goals of a transformative technology offering.This position may be remote, with occasional travel expectations for client engagements, conferences, and internal collaboration requirements.Apply today to be a transformative leader in a space where your contributions directly prioritize school safety and privacy-first AI innovation!

IT Technical Writer We are in search of an IT Technical Writer based in WEST DES MOINES, Iowa. This role offers a long term contract employment opportunity in the IT industry. As an IT Technical Writer, you'll be instrumental in ensuring the precise and clear documentation and governance needs of our Workflow Automation and Value Enhancement program. Responsibilities: • Collaborate closely with cross-functional teams such as business analysts, architects, developers, and project managers to gather and clarify information related to processes and systems • Develop and maintain document templates and tools to enhance consistency and usability • Create, edit, and maintain technical and process documentation such as user guides, standard operating procedures, design specifications, and governance frameworks • Use existing platforms like SharePoint and Confluence to create and maintain a central document repository, ensuring proper version control • Support internal and external audit requests by providing organized and up-to-date documentation • Proactively identify opportunities to streamline documentation processes and improve governance practices • Perform periodic reviews of documentation to ensure accuracy, relevance, and adherence to governance policies • Actively participate in meetings, capturing detailed notes and turning them into formalized documentation for stakeholders • Ensure all documentation aligns with the program’s governance standards and is stored in appropriate repositories.