Contractors’ Warehouse —
Sr. Manager, Workforce Development
Location
Atlanta, GA
Category
Human Resources
Type
Corporate
Job ID
Req114831
Position Purpose
The Senior Manager of Workforce Development is responsible for creating and executing comprehensive workforce development strategies and programs to help underemployed populations obtain the skills they need to obtain a living wage, and then place them in jobs related to the home improvement industry. The team will initially focus on expanding skilled trades programs in the US (carpenters, electricians, plumbers, and HVAC technicians) and fueling talent for the THD professional contractors (Pros). This position works closely with all levels of leadership throughout The Home Depot, as well as external and community partners and government entities.
Major Tasks, Responsibilities, and Key Accountabilities
- Create and test scalable solutions to expand and improve the skilled labor talent pool in the U.S. Partner with schools, government entities, and other partners (foundations, non-profits, etc.) to implement.
- Build a program to connect trades training graduates to THD’s Pro customers for both short-term work experience (such as apprenticeships) and full-time career placement.
- Support communications and recruiting programs to change the message on the skilled trades in the U.S., encouraging youth to pursue careers in the industry.
- Create methods for existing Pros to build their soft skills and improve their businesses.
- Cultivate strong partnerships with other companies and support programs in the workforce development space. Extract actionable insights and implement best practices.
- Partner with appropriate teams to build external messaging and content to promote what THD is doing in this space.
- Devise and implement an appropriate set of metrics to measure the success of the strategy and provide a base from which to constantly improve and develop performance.
- Complete other projects and work as prescribed by Talent Acquisition and Workforce Development leadership.
Nature and Scope
Typically reports to Director, Workforce Development & Military Relations.
Accountable for direct supervision of the work activities of others. In addition to personnel issues — including selection, termination, performance appraisal and professional development of subordinates.
ENVIRONMENTAL JOB REQUIREMENTS
Environment:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Travel:
Typically requires overnight travel 5% to 20% of the time.
ESSENTIAL SKILLS:
MINIMUM QUALIFICATIONS
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Education Required:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Years of Relevant Work Experience: 8 years
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Preferred Qualifications:
- 8+ years’ experience in strategic planning, project management, large scale implementations, community partnerships, and/or workforce development.
- Experience in developing and implementing technology solutions to address business problems, preferably in an agile/product environment.
- Proven track record in building high performing teams.
- Must be able to lead, influence, and drive change and work well in ambiguous situations.
- Proficient in MS Office suite.
Knowledge, Skills, Abilities and Competencies:
- Thinks Strategically and Creatively: Ability to think of new and better ways to do things then build a plan to implement from the ground up.
- Drives Results: Has a bias for action. Consistently achieves results even under tough circumstances. Maintains keen attention to detail and budgets.
- Adapts: Ability to work well in ambiguous and fluctuating situations, making appropriate decisions and requiring management intervention only as an escalation.
- Collaborates: Builds relationships, operates as a team player, and manages conflict well across diverse groups of people.
- Communicates Effectively: Exceptional verbal, written, and presentation skills across all levels of organizations and entities.
- Organizationally Savvy: Ability to navigate well across disjointed groups, internal, external, government, and community partners.
- Builds High Performing Teams: Leads and inspires team and direct reports. Drives vision around common goals and holds teams accountable for performance.
Paid parental leave to bond with your new addition
401(K) savings plan with company match
Merit increases and performance bonuses
On-the-spot recognition and rewards for a job well done
Paid Time Off (PTO):
Salaried associates are eligible for 2 weeks of vacation in their first year; FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service; (for positions in Washington State, Spokane, and Tacoma only) – Salary and Temporary associates will earn 1 hour of sick time for every 40 hours worked; FT associates will earn 1 hour of sick time for every 40 hours worked or 4 hours per month, whichever is greater; (for positions in Seattle only) – Salary and Temporary associates will earn 1 hour of sick time for every 30 hours worked; FT associates will earn 1 hour of sick time for every 30 hours worked or 4 hours per month, whichever is greater.
Position Purpose
The Senior Manager of Workforce Development is responsible for creating and executing comprehensive workforce development strategies and programs to help underemployed populations obtain the skills they need to obtain a living wage, and then place them in jobs related to the home improvement industry. The team will initially focus on expanding skilled trades programs in the US (carpenters, electricians, plumbers, and HVAC technicians) and fueling talent for the THD professional contractors (Pros). This position works closely with all levels of leadership throughout The Home Depot, as well as external and community partners and government entities.
Major Tasks, Responsibilities, and Key Accountabilities
- Create and test scalable solutions to expand and improve the skilled labor talent pool in the U.S. Partner with schools, government entities, and other partners (foundations, non-profits, etc.) to implement.
- Build a program to connect trades training graduates to THD’s Pro customers for both short-term work experience (such as apprenticeships) and full-time career placement.
- Support communications and recruiting programs to change the message on the skilled trades in the U.S., encouraging youth to pursue careers in the industry.
- Create methods for existing Pros to build their soft skills and improve their businesses.
- Cultivate strong partnerships with other companies and support programs in the workforce development space. Extract actionable insights and implement best practices.
- Partner with appropriate teams to build external messaging and content to promote what THD is doing in this space.
- Devise and implement an appropriate set of metrics to measure the success of the strategy and provide a base from which to constantly improve and develop performance.
- Complete other projects and work as prescribed by Talent Acquisition and Workforce Development leadership.
Nature and Scope
Typically reports to Director, Workforce Development & Military Relations.
Accountable for direct supervision of the work activities of others. In addition to personnel issues — including selection, termination, performance appraisal and professional development of subordinates.
ENVIRONMENTAL JOB REQUIREMENTS
Environment:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Travel:
Typically requires overnight travel 5% to 20% of the time.
ESSENTIAL SKILLS:
MINIMUM QUALIFICATIONS
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Education Required:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Years of Relevant Work Experience: 8 years
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Preferred Qualifications:
- 8+ years’ experience in strategic planning, project management, large scale implementations, community partnerships, and/or workforce development.
- Experience in developing and implementing technology solutions to address business problems, preferably in an agile/product environment.
- Proven track record in building high performing teams.
- Must be able to lead, influence, and drive change and work well in ambiguous situations.
- Proficient in MS Office suite.
Knowledge, Skills, Abilities and Competencies:
- Thinks Strategically and Creatively: Ability to think of new and better ways to do things then build a plan to implement from the ground up.
- Drives Results: Has a bias for action. Consistently achieves results even under tough circumstances. Maintains keen attention to detail and budgets.
- Adapts: Ability to work well in ambiguous and fluctuating situations, making appropriate decisions and requiring management intervention only as an escalation.
- Collaborates: Builds relationships, operates as a team player, and manages conflict well across diverse groups of people.
- Communicates Effectively: Exceptional verbal, written, and presentation skills across all levels of organizations and entities.
- Organizationally Savvy: Ability to navigate well across disjointed groups, internal, external, government, and community partners.
- Builds High Performing Teams: Leads and inspires team and direct reports. Drives vision around common goals and holds teams accountable for performance.
Remote/virtual – An associate in a remote/virtual role typically is not required to work from a designated Home Depot location to complete their job duties. Limited or infrequent in-office presence may be required. We also refer to this as location – independent.
Learn more about our 4 different work locations. Additional information will be provided during the application process.As part of the application process for this role, there will be an on-line assessment. The assessment usually takes about 17 minutes to complete. You will be directed to the assessment link immediately after submitting your application. Once you click on the link, you will need to complete it within 72 hours after starting it. You may stop and restart the assessment as many times as you like within the 72-hour time frame.
During the assessment, we’ll ask you questions about your approach to work and various work-related situations. The questions are based on characteristics that are related to performing successfully in hourly roles at The Home Depot, including:
- Professional Experience
- Learning Potential
- Responsibility
- Customer Focus
If you have a disability and would like to request an accommodation related to the assessment, or you would like to obtain more information about the assessment, click here to learn more.
Store Location
9090
2455 PACES FERRY RD
Atlanta, GA
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