This is a remote position.
We are currently seeking a Student Success Coordinator - Re-Entry Advisor with excellent customer service skills who thrives in a fast paced, challenging work environment. This position is responsible for outreach, re-enrolling and advising students who have previously dropped from the University. The Re-Entry Advisor will work closely with the Financial Aid department and Academic department to identify obstacles that are hindering the student from re-enrolling; following the standardized university guidelines and procedures for re-entry.
Experience:
- Knowledge of online distance education model and success strategies
- Knowledge of customer service strategies and conflict resolution
- Experience in post-secondary education preferred
- Prior post-secondary admissions or re-entry advisor experience preferred
MINIMUM REQUIREMENTS:
Qualifications:
Experience:
Education: Bachelor's degree or equivalent combination of education and experience.
ECPI University, with campuses in Virginia, North Carolina, South Carolina, Florida and Online, is a recognized leader in awarding STEM+H degrees through innovative delivery of education to meet the needs of military and new-traditional students. ECPI University offers Master’s, Bachelor’s, and Associate’s degrees, and certification training in Technology, Health Science, Business, Criminal Justice and Culinary Arts. For over 50 years, ECPI University has been helping students achieve their educational and career goals in a hands-on, student-centered environment, while working collaboratively with employers to ensure our graduates have the knowledge and skills they need to be successful. Growth at our university creates the need for dynamic, caring professionals who are dedicated to making a difference in people's lives.
What does ECPI University have to offer?
ECPI University is proud to be an Equal Opportunity Employer.
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