WI3820648

1

Bachelor's Degree

Vocational/Technical Degree

$20 + hourly

First Shift (Day)

40

JOB REQUIREMENTS: 1. Operating System & Server Management: o Install,
configure, and maintain operating systems (Windows, Linux, etc.) on
servers and workstations. o Oversee system updates, patches, and
upgrades while minimizing downtime. 2. Network & Infrastructure Support:
o Manage core infrastructure components including Virtualization,
Exchange, VoIP, wireless networks, and storage systems to ensure optimal
performance and business continuity. o Proactively monitor performance,
identify bottlenecks, and address issues before they impact operations.
3. User Account & Access Management: o Create, modify, and delete user
accounts with appropriate permissions to protect sensitive patient and
organizational data. o Oversee Active Directory management to ensure
proper user authentication, group policy enforcement, and seamless
integration with other enterprise applications. o Enforce strict access
controls and regularly review security protocols. 4. Software Deployment
& Maintenance: o Deploy, update, and patch applications across the
network to ensure compatibility, security, and compliance. o Provide
comprehensive printer support, including troubleshooting and
maintenance. o Manage the spam filter for email communications, ensuring
that unwanted or malicious emails are blocked while legitimate emails
are delivered. 5. Backup, Recovery & Disaster Planning: o Develop,
implement, and routinely test backup, data recovery, and disaster
recovery procedures to maintain data integrity. 6. Security Management &
Compliance: o Implement and monitor security measures (firewalls,
antivirus, encryption, intrusion detection, etc.) to safeguard against
cyber threats. o Ensure adherence to HIPAA, HITECH, and other healthcare
data security regulations by maintaining confidentiality and privacy
standards. 7. Performance Monitoring: o Track system performance metrics
and conduct capacity planning. o Identify and resolve performance
bottlenecks to ensure optimal system functionality. 8. Scripting &
Automation Tools: o Employ automation tools (e.g. PowerShell) to
streamline operations, enhance efficiency, and minimize manual errors
across the IT infrastructure. 9. Documentation: o Maintain comprehensive
documentation of system configurations, processes, and troubleshooting
guides. o Provide clear training materials and support documentation to
assist end-users. 10. Integration with Healthcare Systems: o Provide
installation, support, and troubleshooting for Electronic Health Record
systems or similar clinical applications. o Manage and support systems
that interface with medical devices, imaging systems, or clinical
workflows (e.g. PACS, HL7 interfaces) o Collaborate with clinical and
administrative teams to optimize these tools for enhanced patient care
and operational efficiency. 11. Project Management & Collaboration: o
Work with IT staff and other departments on infrastructure upgrades,
technology rollouts, and system migrations. o Coordinate with external
vendors for hardware/software procurement, licensing, and service
agreements. o Participate in strategic IT planning to ensure technology
aligns with both clinical and business needs. 12. Technical Support: o
Provide timely technical assistance for hardware, software, and network
issues to a diverse user base including physicians, nurses,
administrative and support staff. o Offer comprehensive support via
helpdesk and on-site troubleshooting as needed. Page 4 of 4 13. Work
Schedule & Flexibility: o Perform routine maintenance, updates, and
upgrades outside of normal business hours, including weekday or weekend
availability. o Undertake additional duties as assigned. Maintain and
administer computer networks and related computing environments,
including computer hardware, systems software, applications software,
and all configurations. Perform data backups and disaster recovery
operations. Diagnose, troubleshoot, and resolve hardware, software, or
other network and system problems, and replace defective components when
necessary. Configure, monitor, and maintain email applications or virus
protection software. Operate master consoles to monitor the performance
of computer systems and networks and to coordinate computer network
access and use. Monitor network performance to determine whether
adjustments are needed and where changes will be needed in the future.
Plan, coordinate, and implement network security measures to protect
data, software, and hardware. Analyze equipment performance records to
determine the need for repair or replacement. Confer with network users
about solutions to existing system problems. Recommend changes to
improve systems and network configurations, and determine hardware or
software requirements related to such changes. Design, configure, and
test computer hardware, networking software and operating system
software. Perform routine network startup and shutdown procedures, and
maintain control records. Load computer tapes and disks, and install
software and printer paper or forms. Train people in computer system
use. Maintain logs related to network functions, as well as maintenance
and repair records. Gather data pertaining to customer needs, and use
the information to identify, predict, interpret, and evaluate system and
network requirements. Coordinate with vendors and with company personnel
to facilitate purchases. Implement and provide technical support for
voice services and equipment, such as private branch exchange, voice
mail system, and telecom system. Maintain an inventory of parts for
emergency repairs. Research new technologies by attending seminars,
reading trade articles, or taking classes, and implement or recommend
the implementation of new technologies. \*\*\*\*\* OTHER EXPERIENCE AND
QUALIFICATIONS: Minimum of 2 years\' experience in a support
desk/desktop support role, preferably within a healthcare environment.
System administration and IT certifications in Linux, Microsoft, or
other network related fields are a plus HIPAA-compliance and Healthcare
IT experience are a plus. Must maintain a current Mantoux TB test and
completed Hepatitis B series. Valid Wisconsin driver\'s license and
vehicle insurance are required. Page 2 of 4 Must pass a background
check, pre-employment, and random drug testing. Excellent verbal and
written communication skills with the ability to effectively support
both technical and non-technical users. Self-motivated, detail-oriented,
and a collaborative team player. A commitment to continuous learning and
staying current with industry trends, best practices, and regulatory
changes. Must be able to lift and move equipment and supplies up to 50
pounds on a regular basis. Ability to maintain confidentiality and
observe all requirements of the Federal Privacy Act and HIPAA
regulations. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply In Person: LAC
COURTE OREILLES COMMUNITY HEALTH CENTER 13380 W Trepania Road Hayward,
Wisconsin 54843 Mail a Rsum: LAC COURTE OREILLES COMMUNITY HEALTH CENTER
13380 W Trepania Road Hayward, Wisconsin 54843 E-Mail a Rsum:
sklecan@lcohc.com Fax a Rsum: 715-634-6107 Call For Appointment:
715-638-5100 Other: There are five possible ways to apply for this
position: 1 - Apply in person at the address above. 2 - Mail a resume to
the address above. 3 - Fax a resume to 715-634-6107 4 - Email a resume
to agstone14@yahoo.com Or, 5 - Call for an appointment to 715-638-5100.
[LCO](https://lcohc.com/employment.htm) This job is with a Native
American tribal business or is located on tribally owned lands. Laws
governing employment may differ from the State of Wisconsin\'s. You may
wish to discuss this with the employer before accepting the position.

Attn: Human Resources - LCO COMMUNITY HEALTH CENTER
13380 W Trepania Rd
HAYWARD, WI 54843