Under general administrative direction, plans, directs, manages, and oversees the activities and operations of the Human Resources Department including employee services, employee relations, labor relations, and related operations and services; coordinates assigned activities with other departments and outside agencies; and provides highly responsible and complex administrative support to the City Manager. The incumbent in this position is involved in the decisions of management affecting collective bargaining.

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

Assume full management responsibility for all Human Resources Department services and activities including employee services, employee relations, labor relations, and related operations and services.

Manage the development and implementation of departmental goals, objectives, and priorities for each assigned service area; recommend and administer policies and procedures.

Establish, within City policy, appropriate service and staffing levels; monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; allocate resources accordingly.

Assess and monitor work load, administrative and support systems, and internal reporting relationships; identify opportunities for improvement; direct and implement changes.

Plan, direct, and coordinate, through subordinate level staff, the Human Resources Department's work plan; assign projects and programmatic areas of responsibility; review and evaluate work methods and procedures; meet with key staff to identify and resolve problems.

Select, train, motivate, and evaluate assigned personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.

Oversee and participate in the development and administration of the department budget; approve the forecast of funds needed for staffing, equipment, materials, and supplies; approve expenditures and implement budgetary adjustments as appropriate and necessary.

Administer and coordinate all phases of employee relations; serve as a member of the City's management labor negotiating team; oversee the conduct of surveys and the collection and analysis of data to prepare for negotiations; assist with the development of contract language and the implementation of contract changes; interpret and administer employee contracts throughout the duration of the agreements.

Oversee and participate in complex employer-employee employment and labor relations issues with City Attorney staff and Department managers.

Analyze legislation and regulations to determine effect on human resources programs and services; recommend and implement changes in policy or procedures to ensure compliance with applicable laws and regulations; complete required reports and documentation.

Consult with and advise City staff and other interested individuals on policies, procedures, employee relations, organizational staffing, and disciplinary matters; provide guidance and assistance on personnel issues and disciplinary actions; assist management and supervisory staff with policy issues and documentation relating to disciplinary processes and actions; counsel employees.

Provide staff assistance to the City Manager; conducts studies and submits recommendations to create, revise, and abolish various rules, regulations, policies, and procedures relating to assigned areas of responsibility; prepares and presents staff reports and other necessary correspondence.

Represent the Human Resources Department to other departments, elected officials, and outside agencies; coordinate assigned activities with those of other departments and outside agencies and organizations.

Explain, justify, and defend department programs, policies, and activities; negotiate and resolve sensitive and controversial issues.

Participate on a variety of boards, commissions, and committees.

Attend and participate in professional group meetings; maintain awareness of new trends and developments in the field of human resources; incorporate new developments as appropriate.

Respond to and resolve difficult and sensitive citizen inquiries and complaints.

Perform related duties as required.

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:
Operations, services, and activities of a comprehensive Human Resources program.
Advanced principles and practices utilized in public sector personnel administration.
Principles and practices of program development and administration.
Principles and practices of municipal budget preparation and administration.
Principles of supervision, training, and performance evaluation.
Pertinent federal, state, and local laws, codes, and regulations including laws, court decisions, and practices related to a range of human resources program activities.
Methods and techniques utilized in dealing with employee grievances and unlawful allegations.
Disciplinary procedures and processes.

Ability to:
Manage and direct comprehensive Human Resources Department.
Develop and administer departmental goals, objectives, and procedures.
Analyze and assess programs, policies, and operational needs and make appropriate adjustments.
Research, analyze, and evaluate new service delivery methods and techniques.
Select, supervise, train, and evaluate staff.
Plan, organize, direct, and coordinate the work of lower level staff.
Delegate authority and responsibility.
Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
Prepare clear and concise administrative and financial reports.
Prepare and administer large and complex budgets.
Interpret and apply applicable federal, state, and local policies, laws, and regulations.
Oversee and participate in classification and compensation functions and apply classification and compensation principles to the organization and staffing of the agency.
Review and resolve employee grievances in accordance with labor agreements.
Participate effectively in labor negotiations.
Identify and respond to sensitive community and organizational issues, concerns, and needs.
Gain the confidence and cooperation of department heads and employees.
Work in a team based environment to achieve common goals.
Coordinate multiple projects and complex tasks simultaneously.
Meet the physical requirements to safely and effectively perform the assigned duties.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:
A Bachelor's degree from an accredited college or university with major course work in personnel administration, business administration, public administration, or related field. A Master's degree is desirable.

Experience:
Ten years of increasingly responsible human resources experience including three years of public sector management and administrative responsibility.

License or Certificate:
Possession of an appropriate, valid driver's license.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Work is performed primarily in a standard office environment with some travel to different sites; incumbents may be required to work extended hours including evenings and weekends and may be required to travel outside City boundaries to attend meetings.

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.

Management
A43
Last Update:04/15/2021
JD 11/2018