SUMMARY
The Administrative Sales Coordinator is responsible for supporting the sales team with various responsibilities: work with customers on the phone to determine their needs, create sales invoices and assist with the Parts Department, enter orders into our accounting system. This position is multi-faceted and requires a person who can easily flex into differing responsibilities. The ideal candidate will have a professional demeanor and possess a great customer service attitude.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
Process incoming customer orders for filters and spare parts / follow up with customers after sending quotations when appropriate.
Generate quotes, order confirmations and purchase orders within our accounting program for each order. Maintaining orders and documents within our filing system.
Monitor projects to keep them on track from the time an order is placed until the part is delivered to our customer.
Respond to customer questions / get them to the correct contact within our organization (emails / phone calls / etc).
Support all staff with After Market Sales and various projects.
Responsible for aiding in own self-development by being available and receptive to all training made available by the company.
Plans daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output.
Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and co-workers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions as the best of own ability.
