Client Solutions Manager, Retail (Omnichannel) - 24 months contract

Client Solutions Manager, Retail (Omnichannel) - 24 months contract
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Hamburg, Germany
We are seeking a strategic and analytical Client Solutions Manager to join our DACH Retail vertical team, focusing on retail omnichannel clients. As a CSM, you will build and manage key relationships, serve as a consultative product expert, and lead media planning, strategy, and measurement for top clients in the DACH omnichannel portfolio. With a passion for marketing, you will drive growth and innovation across the full marketing funnel. This position is a 24 months contract.
Client Solutions Manager, Retail (Omnichannel) - 24 months contract Responsibilities
  • Meta full funnel marketing solutions expert: serve as external product consultant educating clients and agencies on product solutions and driving product adoption
  • Identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners
  • Advise clients on media and creative strategy, planning, measurement and optimization of campaigns to deliver against key performance indicators
  • Use data and insights to guide strategy and implementation of Meta solutions against client's marketing objectives
  • Work and collaborate with a diverse group of internal cross-functional teams, managing complex workstreams
  • Drive product innovation with internal teams & partners based upon market trend and emerging needs of clients
  • Manage internal account operations (delivery, troubleshooting, optimization opportunities)
Minimum Qualifications
  • Demonstrated knowledge of digital media platforms, advertising success metrics, and industry trends (full funnel)
  • Effective and creative problem solving and decision making skills, curiosity to learn in an ambiguous environment
  • Ability to communicate, collaborate and work effectively in a team
  • Experience working effectively in complex work streams with cross-functional teams and all levels of management
  • Business level English & German required
Preferred Qualifications
  • Full funnel & Retail background
Locations
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
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