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Fire Service Technician IV Job in Strongsville, Ohio US

Fire Service Technician IV

Johnson Controls Inc. - Strongsville, OH

Posted: 3/18/2025 - Expires: 6/16/2025

Job ID: 286732599

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Job Description

Be part of the future!

We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people - you bring your talent, and we'll give you the space and opportunities to grow and succeed. We are committed to make a difference.

What we offer:

Competitive Starting Pay

Paid Training

Global Advancement Opportunities

Company Vehicle (as applicable)

Referral Bonuses

Comprehensive Benefits

Medical/Dental/Vision insurance

Health Savings Account (HSA)

Life Insurance

401(k) savings plan with company match

Short-Term and Long-Term Disability

Employee Assistance Program

Wellness Program

And More!

What you will do

Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.

Responsible for contacting customer representative and ascertain equipment/systems problems.

Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.

Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.

Service, troubleshoot and install many different manufacturers' Fire & Life Safety systems including SimplexGrinnell.

Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.

Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction.

Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers.

Obtain customer signature upon completed service call assignment.

Participate in a scheduled On-call rotation. Help to train or mentor others on the service team.

Perform other duties as assigned.

What we look for

Required

5+ years documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems.

Valid Fire Alarm License

Experience in reading and interpreting blueprints, submittals, and operational/product manuals. Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.

High School Diploma or equivalent

Ability to follow verbal and written instructions.

Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.

Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc

Ability to work flexible hours including weekends to meet customer requirements.

Overnight travel may be required.

Demonstrate a high level of customer service.

Maintain truck inventory to ensure timely response to customer needs.

Ability to adhere to, implement, and always follow safety guidelines and procedures

Strong organizational skills, positive attitude, and ability to learn quickly.

Possess a valid driver's license and driving record that meets company requirements.

Able to pass a pre-employment background and drug test.

Retain any licenses that are required by National, State and Local codes.

Completion of SimplexGrinnell 4120 Network training within 12 months

Preferred

NICET Level II certification strongly preferred

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
No
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
83013576
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 4
Graphic Literacy: 4

Workplace Documentation: 4