Retail Training & Development Specialist
East Cambridge Savings Bank
Job Order #: 22010014
Cambridge, MA 02141
Full Time
40 hours per week
POSTED 1/15/2025
CLOSE DATE 4/15/2025
Job Description
East Cambridge Savings Bank's Retail Banking Division is actively recruiting for a
Retail Training and Development Specialist.
Function:
Under the general direction of the SVP - Retail Banking create and implement retail training programs to support goal attainment, relationship building, and an overall consistent exceptional customer experience.
We are looking for candidates with:
* Bachelor's degree or equivalent through specialized coursework and training.
* Minimum of 3 years banking experience required with sales experience in an incentive-based role.
* 3 or more years of experience coaching employees and designing and delivering instructional plans for individuals and groups.
* Proficient knowledge of the Bank's products and services which includes digital banking products.
* Strong presentation skills with the ability to conduct group presentations.
* Ability to perform a variety of tasks simultaneously and prioritize activities as required.
* If applicable, able to register as a licensed Mortgage Loan Originator as required under the S.A.F.E. Act.
* Excellent interpersonal, written and verbal communication skills
* Proficient in Microsoft Word, working knowledge of Excel and PowerPoint.
* Must be available to work evenings and Saturdays and travel to all locations.
Essential Job Functions:
See job description for more information: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=57b4a59b-b784-47e4-b554-a0c1bfeb40c8&ccId=19000101_000001&jobId=499022&source=CC2&lang=en_US
East Cambridge Savings Bank,
344 Cambridge Street Cambridge, MA 02141
East Cambridge Savings Bank is an Equal Opportunity Employer/Disabled/Veterans
How To Apply
Please contact Carol Stout at MassHire MetroNorth if you are interested in this position CStout@MHMNCC.com
Address
292 Cambridge Street
Cambridge, MA 02141
Get Directions
Shift
First
8:30 AM - 5:00 PM
Benefits
- Major Medical
- Prescriptions
- Vision Insurance
- Dental Insurance
- Life Insurance
- 401K
- Vacation Leave
- Sick Leave
- Bonuses
- Mileage Reimbursement
- Education Cost Reimbursement
- Paid Holidays
- Subsidized Skill Development (e.g. ESL,Adult Ed,etc)
- In-house Skill Training Programs
- Short Term Disability Leave
- Long Term Disability Leave
Title
Business Services Representative
Address
MassHire MetroNorth
Cambridge, MA 02141
Website