Retail Training & Development Specialist
East Cambridge Savings Bank

Job Order #: 22010014

Cambridge, MA 02141

Full Time

40 hours per week

POSTED 1/15/2025

CLOSE DATE 4/15/2025

Job Description

East Cambridge Savings Bank's Retail Banking Division is actively recruiting for a
Retail Training and Development Specialist.

Function:
Under the general direction of the SVP - Retail Banking create and implement retail training programs to support goal attainment, relationship building, and an overall consistent exceptional customer experience.

We are looking for candidates with:
* Bachelor's degree or equivalent through specialized coursework and training.
* Minimum of 3 years banking experience required with sales experience in an incentive-based role.
* 3 or more years of experience coaching employees and designing and delivering instructional plans for individuals and groups.
* Proficient knowledge of the Bank's products and services which includes digital banking products.
* Strong presentation skills with the ability to conduct group presentations.
* Ability to perform a variety of tasks simultaneously and prioritize activities as required.
* If applicable, able to register as a licensed Mortgage Loan Originator as required under the S.A.F.E. Act.
* Excellent interpersonal, written and verbal communication skills
* Proficient in Microsoft Word, working knowledge of Excel and PowerPoint.
* Must be available to work evenings and Saturdays and travel to all locations.

Essential Job Functions:
See job description for more information: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=57b4a59b-b784-47e4-b554-a0c1bfeb40c8&ccId=19000101_000001&jobId=499022&source=CC2&lang=en_US

East Cambridge Savings Bank,
344 Cambridge Street Cambridge, MA 02141
East Cambridge Savings Bank is an Equal Opportunity Employer/Disabled/Veterans

How To Apply

Please contact Carol Stout at MassHire MetroNorth if you are interested in this position CStout@MHMNCC.com

Address

292 Cambridge Street
Cambridge, MA 02141

Get Directions

Shift

First

8:30 AM - 5:00 PM

Per Diem Position

No

Union Position

No

Apprenticeship

No

Pay

Not Specified

Benefits

  • Major Medical
  • Prescriptions
  • Vision Insurance
  • Dental Insurance
  • Life Insurance
  • 401K
  • Vacation Leave
  • Sick Leave
  • Bonuses
  • Mileage Reimbursement
  • Education Cost Reimbursement
  • Paid Holidays
  • Subsidized Skill Development (e.g. ESL,Adult Ed,etc)
  • In-house Skill Training Programs
  • Short Term Disability Leave
  • Long Term Disability Leave

Benefit Details

Name

Carol Stout

Title

Business Services Representative

Email

CStout@MHMNCC.com

Phone

Not Specified

Address

MassHire MetroNorth
Cambridge, MA 02141

Website

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