WI3671483

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Unspecified

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JOB REQUIREMENTS: Hotel:Madison Marriott Hotel Front Office Manager Full
time Atrium SPIRIT - where teamwork, passion and appreciation ignite
service excellence The primary purpose of the Front Office Manager is to
ensure an exceptional guest experience while ensuring all standard
operating procedures pertinent to the Front Office Department (including
Marriott and Atrium specific) are being followed. Work Performed:
TheFront Office Managerwill be tasked with the following duties,
responsibilities, and assignments: Manage direct reports by ensuring
Associates understand employment practices, recommending employment
decisions and corrective action, supporting performance management, and
implementing discipline Ensurethat Associates are meeting guest needsand
appropriately responding to any guest concernsandescalating as
appropriate; Createa best-in-class guest experience by engaging with
guests, providing friendlycourteousservice, anticipating guest needs,
increasing guest loyalty, and maintaining relationships;
Coordinateactivities with other departments to ensure that services are
provided in an efficient and timely manner; Ensurefinancial goals of the
department and the hotel are being metby managing labor costs;
controlling expenses for supplies and equipment, and determining
revenue-driving initiatives; Perform or assist with cleaning duties as
necessaryensuring the hotel is achievingCleanlinessAssuredStandards;
Evaluateand recommendrevenue driving
initiativesandmonitorrevenueperformance; Recommendand implement
approvedchanges that could improve service and increase operational
efficiency; Serve as Manager on Duty;and Any other work as required to
complete the primary purpose of the position. Required Experience:
Minimum 2 years of prior supervisory experience Minimum 2 years of
hospitality, front desk experience Preferred Experience: 2 years of
night audit experience Preferred Education: Bachelor\'s Degree in
related field Required Technology: Basic computer knowledge, including
the Microsoft Suite of Word, Excel, PowerPoint Outlook, and Teams
Physical: Able to lift 50lbs occasionally Able to lift 10lbs regularly
Able to stand/or walk for duration of scheduled shift Other: Able to
work a flexible schedule to include evenings, nights, weekends,
holidays, and special events Competencies: (65) Managing Vision and
Purpose Communicates a compelling and inspired vision or sense of core
purpose; talks beyond today; talks about possibilities; is optimistic;
creates mileposts and symbols to rally support behind the vision; makes
the vision\... For full info follow application link. Atrium Hospitality
is an Equal Opportunity Employer. All qualified candidates will receive
consideration for employment without regard to race, color, religion,
sex, sexual orientation, gender identity, national origin, or protected
veteran status and will not discriminate against on the basis of
disability \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/C396C6FCC49447C6