Job Description
About FlightSafety International
FlightSafety International is the world's premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent territories. FlightSafety operates the world's largest fleet of advanced full-flight simulators and award-winning maintenance training at Learning Centers and training locations in the United States, Canada, France and the United Kingdom.
Purpose of Position
The Employee and Labor Relations Manager is a centralized resource within FlightSafety International providing enterprise-wide policy compliance and employee relations support across all business units, as well as labor and Collective Bargaining Agreement (CBA) support where applicable. The ER/LR Manager ensures policy and contract compliance, conducts operational performance investigations, and provides guidance and clarification to the business regarding employee/labor disputes. This role requires strong partnerships with HR Business Partners, HR Centers of Excellence, Legal, and operations business leaders to formulate, recommend, and execute solutions impacting a wide range of employee issues in a fair, compliant, and empathetic manner.
Tasks and Responsibilities
The following duties are essential to the successful and satisfactory performance of this job. Other duties may be assigned.
Consults and advises HR partners and business unit managers/leaders throughout the enterprise on compliance, investigation, and administration to company policies, internal practices, and CBAs (where applicable) across diverse workforce populations.
Performs detailed operational and performance investigations and responds to complaints or alleged violations of company policies, rules, and standards of conduct in a thorough and timely manner; leverages investigation outcomes to be used as part of policy and/or contract compliance and disciplinary processes
Logs and tracks discipline in accordance with company corrective action, performance management, and/or CBA procedures
Participates in, and reviews and responds to, the grievance procedure, as applicable
Frames employee relations through problem solving by researching, gathering data, and using a fact-based and objective approach; teaches others and applies a consistent approach to corrective action and performance management documentation in coordination with HR and business unit managers
In consultation with Employee Relations Director, HR liaisons, and Employment/Labor Counsel, drafts corporate policy and CBA/MOU language and proposals with an eye for consistency of practice and application across populations
Participates in CBA negotiations where applicable, including coordination with Labor Counsel, local/senior leadership, HR (including HR COEs such as Compensation, Benefits and Payroll), and business unit Finance to prepare negotiation strategies/proposals to determine feasibility, cost, effects on operations and relationships to prevailing trends in the industry and the geographic area
Strong understanding and demonstrated application of employment and labor laws and regulations at the federal, state, and local levels including NLRA, FLSA, Title VII, ADA and FMLA
Supports and streamlines the enterprise outboarding and exit process for both voluntary and involuntary departures
Leads and counsels on the enterprise ADA accommodation process in close partnership with the Leave of Absence process, including consistent governance of FMLA administration
Supports enterprise Leave of Absence process and administration
Supports the annual affirmative action planning process, including proactive review and ad-hoc audit thereto
Reviews and provides approval for enterprise Telework requests, including alternative, hybrid, or remote work arrangements
Actively participates in the development and implementation of an organization-wide positive employee relations strategy; and further supports response to organizing activity and election campaigns in compliance with NLRA and NLRB, if applicable
Maintains tracking of employee matters, including discipline in accordance with company corrective action, performance management, and/or CBA procedures
Maintains current knowledge and application of employee and labor relations trends, legal decisions and statutory changes
Provides departmental support while training and mentoring other Employee Relations Generalists
Travels as required
May perform other duties as assigned
Minimum Education
Bachelor's degree in Human Resource Management, Business, Communications, or related field of study, required.
Advanced degree, a plus.
Related certification(s) such as PHR, SPHR, HRCI, etc., a plus.
Minimum Experience
7+ years' of experience in HR with demonstrated experience in employee and/or labor relations
Experience in employment compliance-driven investigations as well as policy development and implementation
Experience in negotiating and administering collective bargaining agreements, a plus
Experience with SAP SuccessFactors, PeopleSoft, Workday, or related HRIS systems
Experience in project management, a plus
Knowledge, Skills, Abilities
Excellent customer service and interpersonal skills
Excellent organization and time management skills
Proven ability to collaborate in a matrixed operating environment across a broad spectrum of key stakeholders and various levels of management in a professional manner
Ability to adapt to changes rapidly and perform in a fast-paced work environment
Results-oriented with high drive to independently achieve objectives and standards
Solutions-oriented problem solver with a focus on continuous improvement
Ability to consult and influence on complicated and conditional employee matters
Excellent recordkeeping and tracking of employee matters, with high attention to timeliness and detail accuracy
Excellent ability to understand, interpret and apply federal, state, and local employment and labor laws
Demonstrated experience leading a wide variety of complex investigations using established negotiation techniques
Excellent demonstration of dispute resolution
Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations
High regard and demonstration for ethics and confidentiality; compliance with all company policies and procedures
Maintains regular and punctual attendance
Proficient with Microsoft Office suite or related software, in particular Excel, Word, PowerPoint and Outlook
Physical Demands and Work Environment
The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
FlightSafety is an Equal Opportunity Employer/Vet/Disabled.
