Reference #: 5001029726006
Program Supervisor

POSITION SUMMARY:  The Program Supervisor supervises all aspects of the assigned residence and other residences as needed. They meet the needs of the individuals by ensuring necessary staffing levels and actively supervising residential staff in their completion of assigned duties and established routines. They implement Conditions of Participation which consist of continuous and aggressive Active Treatment, individual protections, and the appropriateness and safety of the physical environment, emergency preparedness and the provision of health services.
DUTIES AND RESPONSIBILITIES
Supervise direct support professionals (residential living staff (RLS), and/or certified nurse aide (C.N.A.) in their completion of assigned duties and established building routines
Provide recommendations in recruiting, interviewing and selecting new staff
Based on analysis of the needs of the individuals within the unit, direct staff in the development, implementation, and evaluation of programs designed to meet these needs
Prevent incidents, whenever possible, by implementing immediate corrective action when incidents do occur, including but not limited to remedying the current situation, notifying those who need to know, and preventing similar incidents for individual or other individuals, and monitoring to ensure corrective actions are being followed
Assist in compliance with regulatory standards through physical program review, process review and input, staff training, and follow-up on deficiencies to ensure quality programming
Maintain a clean and organized building
Actively carry out building safety routines, including teaching them to the individuals supported
Take immediate action to correct safety hazards including but not limited to appropriate use of Personal Protective Equipment (PPE), sanitation and hygiene, as applicable
Make necessary staffing and vehicle arrangements and adjustments to ensure medical appointments occur as scheduled
Use the electronic health record to record census
Ensure appropriate maintenance of the assigned vehicle and program areas, adhering to the established building and vehicle maintenance routines and health and safety standards
Interpret and share program objectives and policies to and with staff, residents, family, and staff
Serve as liaison between management personnel, direct support professionals, residents, community, and interdisciplinary team, and inform management of all pertinent information included in those interactions
Reconcile staff concerns by explaining and enforcing Elwyn policies and initiating and presenting appropriate disciplinary actions in accordance with Elwyn policies
Prioritize responsibilities with evidence of appropriate planning and time management
Provide written evaluation of staff as pertains to agency policies and building procedures
Ensure and, provide coverage for supervision of individuals and any related direct care responsibilities when needed
Fill the established schedule with appropriate staff in accordance with established guidelines in order to maintain proper staff coverage
Complete timekeeping activities for all assigned staff in accordance with established program protocols
Provide instruction and assistance to staff as they carry out program plans in all activities of daily living skills, problem-solving skills, decision-making skills, proactive supervision, and active engagement of individuals
Perform cardiopulmonary resuscitation (CPR), first aid, and crisis intervention as needed in accordance with agency trained protocols
Participate in Elwyn committees or sub-committees as required
Review all updated written policies and procedures of the department and communicate changes to assigned staff on an ongoing basis
Ensure quality standards and organizational and departmental goals and objectives are met in accordance with Elwyn policies and procedures
Attend and facilitate staff meetings, daily shift huddles, unit meetings, in-services, and continuing education programs as needed
Maintain an open door policy and encourage feedback
Consult with and advise administrative personnel of situations requiring follow up or specific attention
Utilize and monitor a fiscal plan within budgetary parameters
Collaborate with union leadership to ensure contract compliance
Perform other duties as assigned
EDUCATION/SKILLS/EXPERIENCE REQUIREMENTS:
High School diploma or equivalency; post-secondary education in human service field preferred
Five (5) years' experience working with people with Intellectual/Developmental Disabilities; post-secondary education in human service field may be substituted for equivalent experience
Supervisory experience preferred
Demonstrated ability to independently solve problems in a creative, consistent manner
Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities
Demonstrated good judgment through cost-conscious awareness and independently solving problems and making decisions with little or no need for direct supervision
Demonstrated knowledge of when to seek/solicit help or guidance from immediate supervisor or appropriate resource person
Ability to performs duties in an independent manner, with little or no need for direct supervision
Demonstrated ability to anticipate future needed changes or identify problem areas and take effective action
Demonstrated ability to work effectively as part of a team
Demonstrated strong attention to detail
Demonstrated strong time management and organizational skills
Must be able to perform and maintain certification of CPR and crisis intervention techniques using agency-trained protocols
Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills
Demonstrated basic experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint
Experience using/knowledge of Electronic Health Record (EHR) preferred
Must have current, valid driver's license in state of residence, three (3) years driving experience in the United States, and acceptable driving record
PHYSICAL DEMANDS/ENVIRONMENTAL PROFILE: See Physical Demands Checklist below which represents the general physical demands and environment conditions to which the employee holding this position must meet, in addition to the duties and responsibilities listed above, to successfully perform the essential functions of this job. Elwyn will engage otherwise qualified candidates for this position whose disabilities may require reasonable accommodations to enable an individual to perform the essential functions.
Elwyn reserves the right to revise or change job duties and responsibilities as needed. This job description is not meant to be an all-inclusive statement of duties and responsibilities of the job nor does it constitute a written or implied contract.
Elwyn is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and identity, gender identity, national origin, citizenship status, genetic information, disability status, military or veteran status, marital or family status, political activities or affiliations, or any other characteristic protected by local, state, and federal law.
Full-time

Elwyn is an Equal Opportunity Employer. EOE AA M/F/Vet/Disability

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.