Job Description
Description
As a member of the IT team, the Infrastructure Manager provides leadership and technology vision in the support, development, and implementation of information technology. The Infrastructure Manager is responsible for managing, administering, monitoring, and supporting the infrastructure related components and environments utilized by Rumpke. They work directly with the IT Help Desk, supporting technology and applications provided to the business. The Infrastructure Manager position requires strong knowledge and hands on experience with network administration, data center operations, Office 365, Microsoft systems, and cloud infrastructure.
Responsibilities of Position:
Lead and directs performance of the infrastructure team
Reviews, evaluates, and develops recommendations for enhancements and support of IT infrastructure and applications
Document, plan, design, implement, support, and maintain all aspect of the enterprise infrastructure including servers, storage, network, and telecommunication components
Establishes and implements policies, standards, and guidelines for the IT department
Development and standardization of infrastructure services and procedures along with streamlining any discovered inefficiencies
Manage the team in charge of day-to-day operations to key performance metrics defined for System Security, Network availability and critical system incidents
Manages personnel including mentoring and/or working with employees to enhance their performance, career development, and work production
Works with director and managers to determine staffing requirements, interviews, hire new employees, and oversees personnel processes
Investigate and document new technologies, tools, and methodologies to improve system stability and reliability
Oversees, plans, and manages large/complex projects
Lead and coordinate innovation efforts to implement new technology solutions and services for employees and customers
Selects, manages, and controls IT providers and outsourced service providers
Administrates networks and servers and provides support to the IT Help Desk and Rumpke employees as needed
Assists with the preparation and presentation of the annual technology budget
Reviews and maintains applicable service level agreements
Other duties as assigned.
Skills & Abilities Needed for Position:
Outstanding interpersonal, verbal, and written communication skills.
Excellent analytical and problem resolution skills.
Strong leadership skills with the ability to form a diverse team.
Ability to organize and deliver presentations in front of groups.
Ability to train IT team and business employees.
Strong planning and organizational skills.
Ability to work independently, prioritize own tasks, and direct and prioritize workload of others.
Physical Requirements in a Regular workday:
Rarely lifting/carrying a max of 35lbs.
Rarely pushing/pulling a max of 35lbs.
Frequently sitting in Office Environment
Continuous hand/finger dexterity
Additional Working Conditions/Aspects:
Ability to travel between offices, as required.
Ability to work flexible hours; overtime, weekends, and/or holidays.
Ability to work overtime, weekends and/or holidays.
Must be available for 24-hour emergency calls.
Legally eligible to work in the United States.
Valid driver's license (if applicable).
Must successfully complete pre-employment testing.
Must be able to read and speak the English language.
This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.
Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke's policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.
Qualifications
Education
High School of Relevant field (required)
General Education Diploma of Relevant field (preferred)
Bachelors of Relevant field (preferred)
Experience
Previous infrastructure lead or management experience preferred. (preferred)
Advanced knowledge and experience working with Microsoft Server 2008/2012/2016, Microsoft SQL 2008/2014/2016, Microsoft Exchange and Office 365. (required)
Experience with Active Directory, PowerShell, Group Policy, AWS, Azure and other PaaS technologies. (required)
7 years: Experience with functional and technical aspects of IT support services and related infrastructure solutions, such as Virtualization (VMWare), Network Management, SAN Storage, Project Management, and Cisco Telephony. (required)
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
