Job Description
Do you enjoy helping people? Do you enjoy problem solving? Does having the opportunity to better someone's financial well being sound appealing to you? Do you thrive in an everchanging environment? If you answered YES to any of these questions, then a career at Dollar Bank is a perfect fit for you!
This entry level position allows you to develop a thorough understanding of the Dollar Bank's products and services. As a member of the Regional Banking Team, you will be responsible for supporting multiple branches within Dollar Banks Western Market. These branches include Avon, Brunswick, Lakewood, Midway, North Olmsted, Parmatown, Southland, Strongsville, Westgate, and Westlake. Travel reimbursement is provided after a specific mileage threshold is met.
Job Description:
* Build relationships with our customers by engaging in a consultative sales approach
* Utilize the relationship building skills taught through Dollar Bank's training program to create customer loyalty.
* Applies product knowledge to identify, mitigate, and solve customer problems in an effective and timely manner.
* Educate our customers on ways to utilize technology in branch, online or mobile.
* Utilize sound decision making skills while balancing customer service and financial loss.
* Adhere to all established branch operational processes and procedures.
Qualifications:
* High school diploma/GED required
* College degree required, or a minimum of one year demonstrated ability to deliver outstanding customer service in financial services or retail industry.
* Must have excellent written and verbal communication skills to include professional grammar and demeanor.
* Ability to travel as needed to training.
* A valid driver's license and access to a reliable vehicle is required.
* Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency.
