WI3670979

1

Unspecified

40

JOB REQUIREMENTS: Be part of a growing, successful company in an
exciting and challenging field. Border States is 100% employee-owned,
which means you\'re empowered to make decisions, find solutions and
receive rewards for your hard work. This position will be located in:
Eau Claire , WI Job Summary Supports the day-to-day operations of the
Customer Service Team in promoting sales, obtaining orders and providing
service to our customers. Obtains orders, provides customers timely
follow-up on technical inquiries, maintains reports, actively
participate in the marketing and sale of Border States\' products and
services, resolves customer billing problems, and provides input on
product evaluations, code descriptions, inventory management, and
pricing development. Responsibilities Essential Functions Works closely
with Border States\' sales and marketing staff to meet and exceed Branch
sales and gross profit objectives. Obtains orders and provides proactive
customer service sales and service functions including order entry,
expediting, pricing, returns, coordinate deliveries and follow-up on
customer inquiries, as required. Provides timely follow-up on customer
technical inquiries and requests. Maintains Open Order Reports, Billing
Block Reports and other reports deemed necessary on a consistent basis.
Actively participates in the marketing and sale of Border States\'
products and services. Consistently provides responsive, quality service
to meet and exceed customer expectations. Provides input to BSE
personnel on customer needs or concerns regarding pricing, inventory,
products, competition and procedures. Coordinates with the Customer
Financial Services staff to resolve customer-billing problems resulting
from errors in pricing, shipping, delivery or other credit areas.
Provides input to the pricing and purchasing areas on product
evaluations, code descriptions, inventory management, pricing
development, and other related functions. Non-essential Functions
Attends sales meetings and training programs, as required. May assist
with sales meetings and trade shows, as needed. May develop quotations
and request bid or performance bonds for customers within company profit
objectives and guidelines. Qualifications Minimum of a two-year
business/trade degree preferred or the equivalent in work experience.
Minimum of two years of prior customer service, city desk or sales
experience with strong knowledge of electrical products and systems
preferred. Technical ability to understand electrical systems with a
minimum of two-years of prior electrical distribution experience
preferred. Ability to read, write and speak in English preferred. Prefer
strong working knowledge of PC for Windows, Microsoft Office (Excel,
Word, and PowerPoint), Internet, Email and SAP software. Skills and
Abilities Excellent customer service skills include being competent,
accurate,\... For full info follow application link. EOE AA
M/F/VET/DISABILITY \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/3572EF658EEB4897