Coordinator / International Student Welcome Center
Position Number: S-3254
Type of Recruitment: External
Position Summary:
This position is responsible for providing day-to-day leadership and the delivery of service to international students in the International Student Welcoming Center. Managing a team of student employees, this position coordinates a one-stop-shop for information for international students pursuing degree programs at CMU. Under the direction of the Executive Director of International and Graduate Admissions, the coordinator will ensure relevant information is readily available to students and delivered with a high degree of accuracy and excellent customer service. The coordinator will also assist with other aspects of international student recruitment and onboarding such as international student orientation, check-in, and issuing or updating 1-20s.
Required Qualifications:
Bachelor’s degree.
One year experience advising international students at the higher education level.
US citizenship or Permanent Residency required per Department of Homeland Security regulations.
Demonstrated ability to learn and apply modern technology and software to position requirements.
Demonstrated organizational and communication skills, both written and verbal, particularly in a cross-cultural environment.
Familiarity with F-1 immigration regulations.
Ability to work in a busy, cross-cultural setting maintaining accuracy and attention to detail.
Preferred Qualifications:
Master’s degree in International Education, Educational Leadership, Student Affairs, or related field.
Two years’ experience as an international student advisor and working with SEVIS.
Competency in a foreign language.
Experience creating and delivering orientation programs or related academic programming at the university level.
Experience working with Terra Dotta or other batch related immigration softwar
Duties & Responsibilities:
Responsible for the coordination and delivery of services to international students in the International Student Welcome Center and other areas of the university as needed.
Hires, trains, and supervises student employees to assist CMU international students with questions they may have about CMU, our processes, policies, and procedures; assists with helping them find services in the Mount Pleasant area.
Develops and maintains a virtual (website) and physical presence that is student focused and is known for a high degree of accuracy, customer service and support to the international student community.
Develops, in collaboration with others, a communication and promotion plan to ensure students and the campus are aware of the services offered in the International Student Welcome Center.
Collaborates with other campus employees and members of the Mount Pleasant community in the pursuit of these duties.
Assists with the planning and implementation of check-in, orientation and other helpful and informational programs for international student onboarding and life at CMU and in Mount Pleasant
Delivers face-to-face and online services to international students.
Assists with issuing and updating I-20s and other documents that are related to international student status.
Identifies emerging student issues and communicates them to the supervisor, anticipates how the university may best serve students.
Functions as part of a team to support and serve international students at CMU.
Supervision Exercised:
None.
Employee Group: Professional & Administrative -Salary
Staff Pay Level:
Pay Range: $38,000 - $48,000
Division: Student Recruitment & Retention
Department: International Recruitment - Admissions
Position Status: Regular
Position End Date:
Employment Status: Full Time
FTE: 1.0
Position Type: 12 month
Weekly Work Schedule: Mon-Fri, 8:00 a.m. - 5:00 p.m. / weekends and evenings as required.
Location: Mount Pleasant, MI
Open Until Filled: Yes
Message to Applicants:
Central Michigan University is dedicated to fostering a broadly diverse and inclusive campus that respects all social identities, experiences, and perspectives. In an effort to further this initiative, we are especially interested in candidates who will advance and promote an inclusive and supportive environment for every member of our university community.
You must submit an on-line application in order to be considered as an applicant for this position.
Cover letters may be addressed to the Hiring Committee.
Position will remain open until filled. The university reserves the right to close the recruitment process once a sufficient applicant pool has been identified. For best consideration, please submit application materials before March 5, 2024.
To apply, visit https://apptrkr.com/5217778
CMU, an AA/EO institution, strongly and actively strives to increase diversity and provide equal opportunity within its community. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex-based stereotypes, sexual orientation, transgender status, veteran status, or weight (see https://www.cmich.edu/offices-departments/OCRIE).
If you wish to see “EEO is the Law” posters, please https://www.cmich.edu/docs/default-source/president's-division/ocrie/eeo-is-the-law-poster.pdf?sfvrsn=8ae1a123_10.
CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter.
Inquiries about the application of Title IX can be made to CMU’s Title IX Coordinator, the US Department of Education’s Assistant Secretary, or both.
CMU’s Title IX Coordinator can be reached at:
Phone: 989-774-3253
Office: 103 E. Preston St.
Bovee University Center, suite 306
Mount Pleasant, MI 48858
Email: titleix@cmich.edu
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